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Customer Relationship Management Software

Best CRM software for small and medium businesses. Reduce costs and grow more profits. Fully-Customizable System. Grow Your Business Today.<br>Reach us - http://bit.ly/2WiVqix

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Customer Relationship Management Software

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  1. nTireCRM Advanced Customer Relationship & Acquisition Management USA | EUROPE | MIDDLE EAST | ASIA | AUSTRALIA Designed to inculcate best practices followed across world and provide critical analytics for Sustainable & Inclusive Growth…

  2. About Us • Started Operations – 2005 • Software Solutions & Services for Diversified Industries • Over 600+ man years of experience • Microsoft Partner at various levels • Part of various associations globally • Products are IP protected in 182 countries • ISO 9001 : 2008 CERTIFIED

  3. nTireCRM – Facts • Version released in 2004 • Implemented and successfully operational since 2004 at large enterprises • Current User base : 450,000 • Operational in : 150 + Countries • Number of Transactions : 3 – 4 millions per day • Certified by Microsoft for Performance, Architecture and Scalability • Multi-Tenancy Enabled – Group Companies can use the same application under SAAS model – Private Cloud • Supports Single Server, Cluster, VM Ware, Cloud etc.

  4. nTireCRM – Features • Inbuilt Analytical, Operational and Collaborative Platforms. • Customer 360 degree • Relationships • Special Offers / Messages • Product Portfolio • Social Media Listening • Referrals • Communications • Documents • Creation of Incidents from multiple channels including Email, Web, Chat, walking, etc. • Functionalities includes : Call Center Module, CSE Module, Sales Force Module, Compliance Module etc.

  5. nTireCRM – Features • CTI Integration • Business Dashboards with micro level drill down option • Requests like Cheque book, Hot listing of Cards etc. from multiple channels including mobile applications, websites, call centers etc. • API for integration with Core System, Data Warehouse, Data Mart and other Delivery Channels • Partner Management • BancAssurance • Products / Campaigns / Roadshows • Enterprise Workflow Foundation • Customer Onboard Process with Scan / OCR / Form Feed • OTP / SMS / Email Requests & Auto Response

  6. nTireCRM – Features • Outlook Integration with Calendar • Mobile App Available • Multi Lingual Enabled • Supports Single Sign-On with AD or Core System • Audit Trail enabled • NDNC Compliant with Dedupe logic inbuilt • Collation of Leads from multiple channels including Database, Walk-in, Web, SMS, Cross Sell / Up Sell etc. and based on Workflow assign leads and track • Targets / Incentives • Priority Customer Management • Expenses / Claims of Sales Team • Advanced Reporting

  7. Customer Satisfaction Survey Survey conducted by TNS on behalf of Microsoft Result : SunSmart scores better than Global and Country specific averages

  8. Thank You Hope we will create value for you… EUROPE | MIDDLE EAST | ASIA | AFRICA

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