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Focuses on how CRMs help businesses retain customers in 2025 when acquisition costs are high. Defines customer retention, explains its importance, and lists 17 actionable CRM strategies u2014 from automated follow-ups to churn detection. Emphasizes the CRMu2019s role in building long-term customer relationships and loyalty, not just closing deals. Also showcases how Telecrm simplifies retention for Indian SMBs.
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