Cannot update from Legacy Home tab

1. How To Update The Legacy Family Tree From The Home Tab? legacyfamilytreehelp.com/cannot-update-from-legacy-home-tab Andy August 11, 2025 Would you like to learn how to update Legacy Family Tree from the Home Tab, or is it that you cannot update from the Legacy Home Tab? No matter what the situation is here in this post, we will discuss the complete process below. Table of Contents The Process Of Updating The Legacy Family Tree From The Home Tab 1. One Deluxe feature is the option to update from the Legacy Home tab. Verify that all of your Deluxe features are activated. Please click on Help and choose About Legacy to confirm this in Legacy. Also, note that the full version number will appear in the lower left corner of the Legacy screen, along with the Deluxe Edition or Standard Edition as well. Please click on Help and choose General Information to confirm this in Legacy 7.5 or earlier. In addition to displaying your name and customer number if you have the Deluxe Edition, the Information screen will indicate whether you have the Standard Edition or the Deluxe Edition. 2. Click the Options button in the top right corner of the Legacy Home tab, and then choose Check The Internet Now. Try updating it again after doing that. 1/2

2. 3. Go to C:\Program Files\Legacy (or C:\Program Files (x86) if your computer is 64-bit) and select Legacy. Then, remove the LegacyHome folder. After that, kindly go to https://legacyfamilytreehelp.com/legacy-family-tree-update/. This will update your program and replace the LegacyHome folder that you removed. 4. In the Control Panel, under Internet Options/Programs, confirm that Microsoft Edge is the default web browser on your computer. (In order for the Firefox and Google Chrome web browsers to function, a file must first be download and saved to your hard drive.) How do you configure scripts in the browsing section under Internet Options/Advanced? Verify that debugging is turned off and that script error display notifications are off. You then also need to click on the “Restore advanced settings” button. Another option is to use the ‘Advanced’ tab’s “Reset…” button. Click “Reset all zones to default level” under the Internet Options/Security tab. 5. Once that is done, you will need to return your web browser configuration to its original security settings. 6. Click Options in the menu bar, choose Customize, and then click the Locations tab to reset Legacy’s temporary folder. After that, select the “Location of Temporary Files” Reset button. 7. People occasionally experience issues updating their programs because they are blocked by their Internet security software (firewall, antivirus, pop-up blocker, anti- spyware, etc.). Please temporarily turn off your Internet security program while it is installing in order to get around this. Instructions for adding programs like Legacy to an “allowed” list are also provided by the developers of many of these applications. 8. Recently, we encountered a user who was unable to access the Internet in Legacy due to the fact that she had multiple firewalls and antivirus programs installed on her computer. The connectivity issue was immediately resolving by uninstalling the redundant security program. 9. Set Internet Explorer or another preferred Web browser to run automatically in your Legacy program. Selecting Customize from the Options menu brings up the Customize screen. Click the Launch tab after that. Click the Change button on the Customize – Launch screen to select the Alternate Web Browser. Then, enter the drive and path to the web browser you want to use, which is located at C:\Program Files\Internet Explorer\Iexplore.exe.exe.exe after which you just need to select the Locations tab. Then, under Customize – Locations, select the Reset button for “Location of temporary files.” Click the Save button located in the lower left corner of the screen to save your changes. A clean reinstallation of Legacy should resolve the issue if it continues. For instructions on how to accomplish this, contact Legacy Technical Support. Conclusion After going through the given steps, you should be able to easily update from the Legacy Home tab. However, if you face any difficulty or need assistance with anything related, then you can call the Legacy Family Tree Help number at +1-800-697-1474 (Live Chat) right away. Our team of well-qualified techs will guide you accordingly with further solutions. They will ensure that you have all your glitches resolved effectively in no time. 2/2