Leadership in Higher Education

1. Leadership in Higher Education RMASFAA 2009-2010 Training Committee Introduce yourself. Maybe a little info about how this presentation came to be.... The RMASFAA Training Committee was asked by the RMASFAA board to create a training session to be offered at each state conference with the focus being on something to do with Leadership. Introduce yourself. Maybe a little info about how this presentation came to be.... The RMASFAA Training Committee was asked by the RMASFAA board to create a training session to be offered at each state conference with the focus being on something to do with Leadership.

2. As you probably know, the Financial Aid Office is the most misunderstood and confusing departments on any college or university campus. First of all there is a whole other language. In order to even be eligible for Financial Aid you need to: File the FAFSA Which requires you AGI Then you receive the SAR While the school receives the ISIR Which tells you your EFC And depending on the COA You find out what the BL is And a lot of people think this is a pain in the BUTT. The Financial Aid �Federal Methodology� for awarding aid has even been called �Federal Mythology�.As you probably know, the Financial Aid Office is the most misunderstood and confusing departments on any college or university campus. First of all there is a whole other language. In order to even be eligible for Financial Aid you need to: File the FAFSA Which requires you AGI Then you receive the SAR While the school receives the ISIR Which tells you your EFC And depending on the COA You find out what the BL is And a lot of people think this is a pain in the BUTT. The Financial Aid �Federal Methodology� for awarding aid has even been called �Federal Mythology�.

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5. What is Leadership to You? Solicit feedback from the audience� What are descriptors or ATTRIBUTES of a good leader? Trustworthy Repectful Loyal Confident Adaptable Enthusiastic Humble Humorous Brave/couragous Creative Inspiring Motivating Accountable OK � that was great THANK YOU FOR PARTICIPATING � A GOOD LEADER PARTICIPATES!What is Leadership to You? Solicit feedback from the audience� What are descriptors or ATTRIBUTES of a good leader? Trustworthy Repectful Loyal Confident Adaptable Enthusiastic Humble Humorous Brave/couragous Creative Inspiring Motivating Accountable OK � that was great THANK YOU FOR PARTICIPATING � A GOOD LEADER PARTICIPATES!

6. Defining Leadership Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential. What is Leadership? According to Warren Bennis "Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential." A simple definition of leadership is �leadership is the art of motivating a group of people to act towards achieving a common goal�. So � ultimately - leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes, such as their beliefs, values, ethics, character, knowledge, and skills � (all of the characteristics that were listed previously). - Seek to identify personal goals, motives, insecurities, strengths and weaknesses - You must have a commitment to the profession and/or organization, not just to yourself. What is Leadership? According to Warren Bennis "Leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and taking effective action to realize your own leadership potential." A simple definition of leadership is �leadership is the art of motivating a group of people to act towards achieving a common goal�. So � ultimately - leadership is a process by which a person influences others to accomplish an objective and directs the organization in a way that makes it more cohesive and coherent. Leaders carry out this process by applying their leadership attributes, such as their beliefs, values, ethics, character, knowledge, and skills � (all of the characteristics that were listed previously). - Seek to identify personal goals, motives, insecurities, strengths and weaknesses - You must have a commitment to the profession and/or organization, not just to yourself.

7. Power vs. Leadership Power does not make you a leader � it simply makes you BOSS. Leadership differs � it makes people want to follow. How many of you are the DIRECTORS in your office? If you are in a position of �power� � it does not automatically make you a �leader�. It simply gives you authority over others. You want to become a leader in the sense that people �want� or desire to follow you and are not simply doing so because you are �the boss� or �in charge�. A Boss tells others what to do A leader shows that it can be done � leading by example To QUOTE Theodore Roosevelt: People ask the difference between a leader and a boss. The leader leads, and the boss drives." How many of you are the DIRECTORS in your office? If you are in a position of �power� � it does not automatically make you a �leader�. It simply gives you authority over others.

8. Leadership Style Know Yourself Know Your Crowd Know Your Situation Communicate When thinking about what type or �style� your leadership may be � we want you to focus on 4 factors. Knowing yourself � Knowing your crowd or your audience � Knowing what type of situation you are in And knowing how to best communicate in that given situation.When thinking about what type or �style� your leadership may be � we want you to focus on 4 factors.

9. Know YOURSELF Before we can lead others, we must first learn to lead ourselves. ~ John Maxwell The man on top of the mountain didn�t fall there. ~ Unknown Before we can lead others, we must first learn to lead ourselves�. - John Maxwell Before we can lead others, we must first learn to lead ourselves�. - John Maxwell

10. Know YOURSELF What are your strengths? What do you value? What makes you tick? Do you act or react? What are you good at? What can you be counted on to achieve? What needs improving? What is your approach to communication? How are you motivated? Knowing yourself is the first step. How do you get to know yourself?? Think about�. What are your strengths? What do you value? What makes you tick? Do you act or react? What are you good at? Natural talents? Know yourself and seek self-improvement - In order to know yourself, you must understand your own attributes. You may continually strengthen your attributes by seeking self-improvement. This often starts with being aware of what you are good at already � what is your approach to communication and how are you motivated? This can be accomplished through self-study, formal classes, reflection, and interacting with others. Leadership is as much about yourself as it is those you are leading. Seek to identify personal goals, motives, insecurities, strengths and weaknesses. You must have a commitment to the profession and/or organization, not just to yourself. Knowing yourself is the first step. How do you get to know yourself?? Think about�. What are your strengths? What do you value? What makes you tick? Do you act or react? What are you good at? Natural talents? Know yourself and seek self-improvement - In order to know yourself, you must understand your own attributes. You may continually strengthen your attributes by seeking self-improvement. This often starts with being aware of what you are good at already � what is your approach to communication and how are you motivated? This can be accomplished through self-study, formal classes, reflection, and interacting with others. Leadership is as much about yourself as it is those you are leading. Seek to identify personal goals, motives, insecurities, strengths and weaknesses. You must have a commitment to the profession and/or organization, not just to yourself.

11. Know your CROWD The secret of many a man�s success in the world resides in his insight into the moods of men and his tact in dealing with them. ~ JG Holland � The secret of many a man�s success � in the world resides in his insight into the moods of men and his tact in dealing with them.� -JG Holland We must lead for the benefit of others � not for the enrichment of ourselves - Unknown � The secret of many a man�s success � in the world resides in his insight into the moods of men and his tact in dealing with them.� -JG Holland We must lead for the benefit of others � not for the enrichment of ourselves - Unknown

12. Know your CROWD Who is your crowd? What are their strengths? What do they value? What makes them tick? Do they act or react? What can they be counted on to achieve? What needs improving? What is their approach to communication? How are they motivated? Know who your �crowd� or audience is � who are you leading? Who are your followers?? What are their strengths? What do they value? How are they motivated? It is important to be aware that different people require different styles of leadership. For example, an employee who is more experienced requires less supervision than a new employee. A person who lacks motivation requires a different approach than one with a high degree of motivation. You must know your crowd! The fundamental starting point is having a good understanding of your followers, such as their needs, emotions, and especially � their motivation. Know who your �crowd� or audience is � who are you leading? Who are your followers?? What are their strengths? What do they value? How are they motivated? It is important to be aware that different people require different styles of leadership. For example, an employee who is more experienced requires less supervision than a new employee. A person who lacks motivation requires a different approach than one with a high degree of motivation. You must know your crowd! The fundamental starting point is having a good understanding of your followers, such as their needs, emotions, and especially � their motivation.

13. Know your SITUATION A leader is one who knows the way, goes the way, and shows the way. ~ John C. Maxwell A leader leads by example, whether he intends to or not. ~ Unknown  If you command wisely � you will be obeyed cheerfully - Thomas Fuller If you command wisely � you will be obeyed cheerfully - Thomas Fuller

14. Know your SITUATION Who are you trying to lead? What are you trying to get them to do? How can you be a role model? What style of leadership can you apply? What do you hope to achieve? How will you reach your desired outcome? Do you have a time frame to meet? Keep in mind that all situations are different. What you do in one situation will not always work in another. You must use your judgment in every situation to decide the best course of action and the leadership style needed. For example, you may need to confront an employee for inappropriate behavior, but if the confrontation is too harsh or too weak, too late or too early - then the results may prove ineffective. Various forces will affect these factors such as your relationship with your coworkers or employees, the skill of your people, the informal leaders within your organization, and how your office may be organized.Keep in mind that all situations are different. What you do in one situation will not always work in another. You must use your judgment in every situation to decide the best course of action and the leadership style needed. For example, you may need to confront an employee for inappropriate behavior, but if the confrontation is too harsh or too weak, too late or too early - then the results may prove ineffective. Various forces will affect these factors such as your relationship with your coworkers or employees, the skill of your people, the informal leaders within your organization, and how your office may be organized.

15. COMMUNICATE A good leader inspires people to have the confidence in the leader, a great leader inspires people to have confidence in themselves. ~Unknown A great leader�s courage to fulfill his vision comes from passion, not position. ~ John C. Maxwell

16. COMMUNICATE Is there a message to portray? What direction will you give? How will you role model? How will you respond to objections/pushback? How will you handle different perspectives or opinions? How will you get them to follow? When you lead � it requires two �way communication. A lot of the communication you portray is nonverbal. For example � when you are the �role model� � that lets your �crowd� know that you would not ask them to perform anything that you, yourself, are not willing to do. How and what you communicate either strengthens or hinders the relationship between you and your �followers�. How will you get them to follow? When you lead � it requires two �way communication. A lot of the communication you portray is nonverbal. For example � when you are the �role model� � that lets your �crowd� know that you would not ask them to perform anything that you, yourself, are not willing to do. How and what you communicate either strengthens or hinders the relationship between you and your �followers�.

17. Taking the PACE Palette We will help you learn a little more about YOURSELF! (and your crowd) - the situations you may encounter and how to best communicate�.today with the PACE Palette. A tool used to determine temperament and communication style that may best work for you (and others). Please take out the PACE palette and proceed to take the �test� -- Score card First � look at the words in each of the 4 squares on the first horizontal row � write a 4 in the box with the group that sounds the MOST like you � next, find the groups hat sounds the least like you and put a 1. Choose between the remaining two boxes in the row as to the group of word that sound second closest to you and assign that a 3 � the next will get a 2. Do the same thing with the 2nd row and so on down the card. When you have rated each of the horizontal rows with a 4,3,2, and 1 � then add the numbers in each of the vertical columns and put that sum in the square at the bottom of each column. Once finished � let them know that on the lines below the squares � they may write : RED --- YELLOW --- BLUE --- GREEN Now check to see how your score card ranks your colors! We will help you learn a little more about YOURSELF! (and your crowd) - the situations you may encounter and how to best communicate�.today with the PACE Palette. A tool used to determine temperament and communication style that may best work for you (and others). Please take out the PACE palette and proceed to take the �test� -- Score card First � look at the words in each of the 4 squares on the first horizontal row � write a 4 in the box with the group that sounds the MOST like you � next, find the groups hat sounds the least like you and put a 1. Choose between the remaining two boxes in the row as to the group of word that sound second closest to you and assign that a 3 � the next will get a 2. Do the same thing with the 2nd row and so on down the card. When you have rated each of the horizontal rows with a 4,3,2, and 1 � then add the numbers in each of the vertical columns and put that sum in the square at the bottom of each column. Once finished � let them know that on the lines below the squares � they may write : RED --- YELLOW --- BLUE --- GREEN Now check to see how your score card ranks your colors!

18. What Color Are You? � RED � GREEN � BLUE � YELLOW To get a feel for the �COLORS� in the room�. Raise your hand if you are RED! Let�s see the GREENS in the room� (have Greens raise hands) Where are our BLUES? (have Blues raise hands) Last but not least�.Yellows??? (have Yellows raise hands) At this time�.pass around color �stickers� to put their color on their nametag � to better identify themselves throughout the conference! ? A couple things to REMEMBER� Everyone has all 4 colors � one may predominate or two may be tied for first but they are all there! Everyone�s pattern is different but each of us has � and needs � all four in our everyday life. (did anyone score a ZERO in any of the boxes?!) The world needs each of the COLORS � the FA department, Your school, Your family � every group is enriched and empowered when all 4 colors are present and contributing! The PACE Palette is not a gimmick or a trick for manipulating others � nor is it intended to �pigeonhole� people. It is a way for each of us to better understand others and ourselves in our continuing effort to grow and contribute to the world around us. It is a tool to increase our empathy for the people with whom we live and work � thereby improving the way we interact with AND LEAD others. To get a feel for the �COLORS� in the room�. Raise your hand if you are RED! Let�s see the GREENS in the room� (have Greens raise hands) Where are our BLUES? (have Blues raise hands) Last but not least�.Yellows??? (have Yellows raise hands) At this time�.pass around color �stickers� to put their color on their nametag � to better identify themselves throughout the conference! ? A couple things to REMEMBER� Everyone has all 4 colors � one may predominate or two may be tied for first but they are all there! Everyone�s pattern is different but each of us has � and needs � all four in our everyday life. (did anyone score a ZERO in any of the boxes?!) The world needs each of the COLORS � the FA department, Your school, Your family � every group is enriched and empowered when all 4 colors are present and contributing! The PACE Palette is not a gimmick or a trick for manipulating others � nor is it intended to �pigeonhole� people. It is a way for each of us to better understand others and ourselves in our continuing effort to grow and contribute to the world around us. It is a tool to increase our empathy for the people with whom we live and work � thereby improving the way we interact with AND LEAD others.

19. REDS Let�s start with the REDS. Have REDS in the room stand up! Let�s start with the REDS. Have REDS in the room stand up!

20. � RED = Adventure - Variety is their spice of life - Generally optimistic/extroverts - Competitive and risk taking - Impulsive and action orientated - Cluttered and informal offices � like to display their trophies � may dress boldly - �Trailblazers�

21. When Leading a RED: - Get to the point quickly - Give the bottom line first - Give immediate benefits - Create a sense of urgency and excitement - Emphasize the goals and required action When leading a RED - - Emphasize the goals and required action � create a sense of urgency and importance! Give the bottom line � results- first! REDS tend to be impulsive and competitive and enjoy physical activity. At first they could seem bored or nonchalant � but once they see value in your idea or product, you will sense authentic enthusiasm and interest. They seek attention � immediate results and participation. They are �bottom line� people. Use humor, clever expressions and puns and talk about immediate benefits with a RED � AGAIN - Create a sense of urgency and excitement! Can anyone guess what percent of the US population are REDS? When leading a RED - - Emphasize the goals and required action � create a sense of urgency and importance! Give the bottom line � results- first! REDS tend to be impulsive and competitive and enjoy physical activity. At first they could seem bored or nonchalant � but once they see value in your idea or product, you will sense authentic enthusiasm and interest. They seek attention � immediate results and participation. They are �bottom line� people. Use humor, clever expressions and puns and talk about immediate benefits with a RED � AGAIN - Create a sense of urgency and excitement! Can anyone guess what percent of the US population are REDS?

22. Other observations about REDS? 40% of the population is RED Some �famous� reds include: Donald Trump Jim Carrey Mel Gibson Presidents Kennedy and Clinton Give responsibilities to a RED which include: -Challenges and competition -Assignments to think �outside the box� -Tasks which will have definite completion -Positions which will require leadership -As few rules as possible! Agreements/Disagreements/Discussion? 40% of the population is RED Some �famous� reds include: Donald Trump Jim Carrey Mel Gibson Presidents Kennedy and Clinton Give responsibilities to a RED which include: -Challenges and competition -Assignments to think �outside the box� -Tasks which will have definite completion -Positions which will require leadership -As few rules as possible! Agreements/Disagreements/Discussion?

23. GREENS Stand up if you are a GREEN! Stand up if you are a GREEN!

24. � GREEN = Curiosity - Insatiable curiosity � want to look at all the possibilities - Visionary - Seek wisdom � want to make a contribution that makes sense - Rules have to be logical - Love puzzles and problem solving GREENS have insatiable curiously and will want to know more about almost everything. They focus on the future and look at all the possibilities. They are visionary but will want to make sure that every thing they do will make sense. GREENS will seek wisdom and want to make a contribution to the advancement of knowledge and understanding. They love puzzles, problems and finding solutions. They are non-conforming and independent and love to work out solutions on their own. Reasons are OK � excuses are no. They want to make sure that things are done properly. Logic is so important to GREENS that if an idea or action is not logical � it is intolerable. The key stressor for a GREEN is to be thought of as incompetent. They don�t like incompetence in their either. They hate being thought of as stupid. They don�t like small talk or social �niceties� � Gullibility and illogical ideas or suggestions irritate GREENS � Rules are OK as long as they are logical. If not � get rid of them! Lack of personal time is very upsetting to a GREEN. GREENS have insatiable curiously and will want to know more about almost everything. They focus on the future and look at all the possibilities. They are visionary but will want to make sure that every thing they do will make sense. GREENS will seek wisdom and want to make a contribution to the advancement of knowledge and understanding. They love puzzles, problems and finding solutions. They are non-conforming and independent and love to work out solutions on their own. Reasons are OK � excuses are no. They want to make sure that things are done properly.

25. When Leading a GREEN: - Be logical and factual - Be ready to prove yourself - Ask for their help in finding solutions - Must respect you before they will trust your answers - Prefer to work independently When leading a GREEN - Be ready to defend yourself! And what you are asking them to do better make sense! GREENS � may seem cool or aloof and emotionally tend to stay at arms-length. They may have a cell phone on their belts as well as a calculator in their pocket. They dress individualistically � wearing what they like � rather than what is in fashion. They will be filled with questions and want to know more about almost everything. They are content to be their own and will work independently toward a resolution of a problem or reaching a goal. Don�t overdo the small talk � thoroughly discuss concepts, new ideas and plans. Always offer complete and logical solutions to problems. You can be highly creative and innovative � but you better make sense! Be ready to defend your position � establish rapport by appreciating their competence � asking for their help in solving a problem will get their attention! When leading a GREEN - Be ready to defend yourself! And what you are asking them to do better make sense! GREENS � may seem cool or aloof and emotionally tend to stay at arms-length. They may have a cell phone on their belts as well as a calculator in their pocket. They dress individualistically � wearing what they like � rather than what is in fashion. They will be filled with questions and want to know more about almost everything. They are content to be their own and will work independently toward a resolution of a problem or reaching a goal. Don�t overdo the small talk � thoroughly discuss concepts, new ideas and plans. Always offer complete and logical solutions to problems. You can be highly creative and innovative � but you better make sense! Be ready to defend your position � establish rapport by appreciating their competence � asking for their help in solving a problem will get their attention!

26. Other observations about GREENS? 5% of the population is GREEN Famous GREENS include: - Albert Einstein Alan Greenspan Presidents Jefferson and Lincoln Give GREENS Responsibilities which include: - Analyzing data - Assignments to find a better more logical way - Tasks which provide a mental challenge - Positions which will allow working independently - Opportunities to speak objectively in a group. Agreements/Disagreements/further discussion? 5% of the population is GREEN Famous GREENS include: - Albert Einstein Alan Greenspan Presidents Jefferson and Lincoln Give GREENS Responsibilities which include: - Analyzing data - Assignments to find a better more logical way - Tasks which provide a mental challenge - Positions which will allow working independently - Opportunities to speak objectively in a group. Agreements/Disagreements/further discussion?

27. BLUES Please stand up if you are a BLUE in the room! Please stand up if you are a BLUE in the room!

28. � BLUE = Harmony - Very flexible and adaptable - Finely tuned sense of fairness/integrity - Empathetic and Sympathetic - Relationships are very important! - Intuitive and motivating - Dislike conflict (more than any color) - Make great coaches BLUES are our �People� people! They are very flexible and adaptable. They have the ability to adjust to almost any group or situation. They will share another�s emotions sympathetically. BLUES are authentic and unique and want to be appreciated for that. Relationships are the most important thing to BLUES. They have integrity and a finely tuned sense of fairness. BLUES are intuitive and are really good at motivating people. They see the possibilities in other people and are fine coaches. Helping others become what they can be. They are great empathizers. All of the upsetting things to the BLUE are about PEOPLE. People who are not functioning in authentic, harmonious ways. The know-it-alls, the procrastinators, the conceited and boisterous folks aggravate the BLUES. Conflict is very painful for BLUES � much more than for any other color. BLUES hate dishonesty and cruelty. They are authentic and of course, they expect that is what other people should be. And, when they discover that somebody isn�t � that upsets them the most. BLUES are our �People� people! They are very flexible and adaptable. They have the ability to adjust to almost any group or situation. They will share another�s emotions sympathetically. BLUES are authentic and unique and want to be appreciated for that. Relationships are the most important thing to BLUES. They have integrity and a finely tuned sense of fairness. BLUES are intuitive and are really good at motivating people. They see the possibilities in other people and are fine coaches. Helping others become what they can be. They are great empathizers. All of the upsetting things to the BLUE are about PEOPLE. People who are not functioning in authentic, harmonious ways. The know-it-alls, the procrastinators, the conceited and boisterous folks aggravate the BLUES. Conflict is very painful for BLUES � much more than for any other color. BLUES hate dishonesty and cruelty. They are authentic and of course, they expect that is what other people should be. And, when they discover that somebody isn�t � that upsets them the most.

29. When Leading a BLUE: - Maintain a positive, warm, open environment - Avoid conflict - Create a team environment - Use eye contact - Be authentic - Exchange feelings, opinions, and ideas When LEADING a BLUE � be authentic! Use eye contact when communicating with them and encourage the exchange of ideas, opinions and FEELINGS! BLUES seek harmony and conflicts or rejection will turn them off. Maintain a positive, warm, open, atmosphere that encourages the exchange of FEELINGS, opinions and ideas. BLUES respond to ideas that are people related � they will want to make a difference and to assist people in reaching their �personal best� - use ideas like �teamwork� and �self-esteem� and �empowerment�. BLUES will enthusiastically verbalize their convictions � they will speak of working things out and resolving conflict and will be very verbal in instructing you in doing so. When LEADING a BLUE � be authentic! Use eye contact when communicating with them and encourage the exchange of ideas, opinions and FEELINGS! BLUES seek harmony and conflicts or rejection will turn them off. Maintain a positive, warm, open, atmosphere that encourages the exchange of FEELINGS, opinions and ideas. BLUES respond to ideas that are people related � they will want to make a difference and to assist people in reaching their �personal best� - use ideas like �teamwork� and �self-esteem� and �empowerment�. BLUES will enthusiastically verbalize their convictions � they will speak of working things out and resolving conflict and will be very verbal in instructing you in doing so.

30. Other observations about BLUES? 15% of the population are BLUES. Famous �BLUES� include: Mahatma Gandhi Charles Schultz Jim Hanson (creator of Muppets) Never has been a blue President! (Eleanor Roosevelt was a blue) Give BLUES Responsibilities which include: Motivating and building relationships Assignments which include adding fun and enthusiasm to the team Tasks which involve human interaction Positions which involve determining equity Opportunities to practice their communication skills Agreements/Disagreements/Further Discussion? 15% of the population are BLUES. Famous �BLUES� include: Mahatma Gandhi Charles Schultz Jim Hanson (creator of Muppets) Never has been a blue President! (Eleanor Roosevelt was a blue) Give BLUES Responsibilities which include: Motivating and building relationships Assignments which include adding fun and enthusiasm to the team Tasks which involve human interaction Positions which involve determining equity Opportunities to practice their communication skills Agreements/Disagreements/Further Discussion?

31. YELLOWS Please stand up in the room if you are YELLOW! Please stand up in the room if you are YELLOW!

32. � YELLOW = Responsibility - Great respect for rules and tradition - Tend to be more conservative - Structure and order is important - Always on time � excuses drive them crazy - Great respect for work ethic/status quo - Balance out the reds (opposite of) Yellows are our RESPONSIBLE People! The YELLOWS of the world certainly have different values, joys and strengths than the REDS. In fact, they are opposite in the way they see the world. YELLOWS value rules, tradition and authority � they are industrious and they have a great respect for work ethic. They are usually conservative and eager to maintain status quo. They are proud of their reliability and their willingness to accept responsibility. They always want to be helpful. YELLOWS are neat and organized and everything is where it belongs. They are great planners and enjoy writing policies and procedures. Structure and order is very important to the YELLOWS � and they are truly the backbone of a stable social system. YELLOWS are always on time and become very irritated when people are late. They will not tolerate disorder. They don�t understand people who won�t follow the rules or those who are unpredictable. They detest liars. Give them a task that requires planning and they jump to it � but they don�t like impulsive changes to their schedule. They don�t understand a lack of purpose or goals and excuses drive them crazy! Yellows are our RESPONSIBLE People! The YELLOWS of the world certainly have different values, joys and strengths than the REDS. In fact, they are opposite in the way they see the world. YELLOWS value rules, tradition and authority � they are industrious and they have a great respect for work ethic. They are usually conservative and eager to maintain status quo. They are proud of their reliability and their willingness to accept responsibility. They always want to be helpful. YELLOWS are neat and organized and everything is where it belongs. They are great planners and enjoy writing policies and procedures. Structure and order is very important to the YELLOWS � and they are truly the backbone of a stable social system. YELLOWS are always on time and become very irritated when people are late. They will not tolerate disorder. They don�t understand people who won�t follow the rules or those who are unpredictable. They detest liars. Give them a task that requires planning and they jump to it � but they don�t like impulsive changes to their schedule. They don�t understand a lack of purpose or goals and excuses drive them crazy!

33. When Leading a YELLOW: - Use businesslike approach - Be clear, direct and organized - Use references and referrals - Give them goals and clear direction - Keep your appointments with them and be on time! YELLOWS are cautious by nature and usually want references and referrals � status and respect are important � both you to them and vice versa. They want your thoughts to be well organized and presented in an orderly fashion. Their decision will be based on benefit and must be financially sound. They think about long-range consequences. YELLOWS need assurance and will want to reaffirm the wisdom of the decision once it�s been made. (buyers remorse is big for them!) It will help to be part of an organization and not a �lone ranger� � be very clear and direct � use precise terminology � and a businesslike approach. Discuss past successes and validation for your ideas and relate them to the bottom line. Organize your thoughts and present them clearly and in an orderly fashion. Keep your appointments with them and BE ON TIME!! ? YELLOWS are cautious by nature and usually want references and referrals � status and respect are important � both you to them and vice versa. They want your thoughts to be well organized and presented in an orderly fashion. Their decision will be based on benefit and must be financially sound. They think about long-range consequences. YELLOWS need assurance and will want to reaffirm the wisdom of the decision once it�s been made. (buyers remorse is big for them!) It will help to be part of an organization and not a �lone ranger� � be very clear and direct � use precise terminology � and a businesslike approach. Discuss past successes and validation for your ideas and relate them to the bottom line. Organize your thoughts and present them clearly and in an orderly fashion. Keep your appointments with them and BE ON TIME!! ?

34. Other observations about YELLOWS? 40% of the population is YELLOW Famous �Yellows� : Donald Rumsfeld - Presidents Washington, Nixon, Ford, Carter, George Bush and George W. (most Presidents are yellow = 21) Give YELLOWS responsibilities which include - Organization and attention to detail - Assignments to follow up with team members - Tasks which are given enough time to thoroughly complete - Positions which acknowledge loyalty and honesty - Opportunity to make rules for the team Agreements/ Disagreements/Further Discussion? 40% of the population is YELLOW Famous �Yellows� : Donald Rumsfeld - Presidents Washington, Nixon, Ford, Carter, George Bush and George W. (most Presidents are yellow = 21) Give YELLOWS responsibilities which include - Organization and attention to detail - Assignments to follow up with team members - Tasks which are given enough time to thoroughly complete - Positions which acknowledge loyalty and honesty - Opportunity to make rules for the team Agreements/ Disagreements/Further Discussion?

35. Leading TEAMS REDS � Challenge the team to think �outside the box� and be creative (don�t give a red a tedious task). GREENS � Will study and do the research � like to do things by themselves. Good at streamlining an existing system. BLUES � Work on building the team relationship � creating collaborative efforts and enhancing personal interactions. YELLOWS � Work on planning and development. Make rules and enforce them. As a leader�. when you select team members to work on a particular project within your office � think about how valuable it may be to have each COLOR represented in the group. And, whether you are a team member or the team LEADER � remember that you can enhance each person�s self-esteem by acknowledging and encouraging behavior that is consistent with his or her temperament (or color). Give REDS � freedom, challenge and adventure. Give YELLOWS � structure, rules and stability Give BLUES an opportunity to work together and build the relationships (maybe give them a hug too! ?) Give GREENS opportunities for independent action and give them puzzles and intellectual challenges. Let them behave like their COLOR � if you don�t � it may undermine your efforts at LEADING the team! As a leader�. when you select team members to work on a particular project within your office � think about how valuable it may be to have each COLOR represented in the group. And, whether you are a team member or the team LEADER � remember that you can enhance each person�s self-esteem by acknowledging and encouraging behavior that is consistent with his or her temperament (or color).

36. Varying Your Leadership Style EMPATHIZE - Know Yourself - Know Your Crowd - Know Your Situation - Communicate Now � you all should know a little more about YOURSELF and what temperament you are. Realize now that you all have your own �filter� through which you view yourself and your world. Each person�s filter includes your TEMPERMANT COLOR � along with all of the experiences, education, and values you have acquired throughout your lifetime. Next � when you are leading - remember the value of �EMPATHY� and the fact that not everyone out there is exactly like YOU! There are 3 other colors! ? It is OK to have different filters � and we need to remember that - that is OK. Then - we need to recognize the situation and remember that we want to better understand where others are coming from so we can be better LEADERS in all we do. And lastly when we COMMUINCATE with our followers � there is to be no judging � or trying to change them or attack their views � but rather make an attempt to UNDERSTAND as much as we can about how another person may be looking at the same situation or idea. It is important to ask questions and to LISTEN to the responses as well when communicating as LEADERS. Now � you all should know a little more about YOURSELF and what temperament you are. Realize now that you all have your own �filter� through which you view yourself and your world. Each person�s filter includes your TEMPERMANT COLOR � along with all of the experiences, education, and values you have acquired throughout your lifetime. Next � when you are leading - remember the value of �EMPATHY� and the fact that not everyone out there is exactly like YOU! There are 3 other colors! ? It is OK to have different filters � and we need to remember that - that is OK. Then - we need to recognize the situation and remember that we want to better understand where others are coming from so we can be better LEADERS in all we do. And lastly when we COMMUINCATE with our followers � there is to be no judging � or trying to change them or attack their views � but rather make an attempt to UNDERSTAND as much as we can about how another person may be looking at the same situation or idea. It is important to ask questions and to LISTEN to the responses as well when communicating as LEADERS.

37. Leadership in Your Office... Increase specific program knowledge Expand FA knowledge to other areas Take on special projects Oversee work study students Offer solutions to problems Find opportunities to share, inform, educate FA Leadership in the Office.... Increase specific program knowledge Expand FA knowledge to other areas Take on special projects Oversee workstudy students Offer solutions to problems Find opportunities to share, inform, educate What else? (if time allows) FA Leadership in the Office.... Increase specific program knowledge Expand FA knowledge to other areas Take on special projects Oversee workstudy students Offer solutions to problems Find opportunities to share, inform, educate What else? (if time allows)

38. Leadership on Your Campus... Be an active advocate for FA issues Orientation � get involved! Financial Literacy week (credit, id theft, etc) Sponsor/Host FA workshops outside normal high school visits Serve on college-wide committees FA Leadership on your Campus.... Be an active advocate for FA issues Orientation � get involved! Financial Literacy week (credit, id theft, etc) Sponsor/Host FA workshops outside normal high school visits Serve on college-wide committees What else (if time allows) ?FA Leadership on your Campus.... Be an active advocate for FA issues Orientation � get involved! Financial Literacy week (credit, id theft, etc) Sponsor/Host FA workshops outside normal high school visits Serve on college-wide committees What else (if time allows) ?

39. Leadership in Your Community... FA Nights � high schools, local libraries, scout troops, GEAR UP Be the FA resource! Write an article for local paper or college paper Do a radio/TV spot during Financial Literacy week � This is a perfect opportunity to speak about College Goal Sunday on your local radio station if your state is still participating in this event FA Leadership in your Community... FA Nights � high schools, local libraries, scout troops, GEAR UP, (insert additional things pertaining to your state) Be the FA resource! Write an article for local paper or college paper Do a radio/TV spot during Financial Literacy week � This is a perfect opportunity to speak about College Goal Sunday on your local radio station if your state is still participating in this event. What else (if time allows) ? FA Leadership in your Community... FA Nights � high schools, local libraries, scout troops, GEAR UP, (insert additional things pertaining to your state) Be the FA resource! Write an article for local paper or college paper Do a radio/TV spot during Financial Literacy week � This is a perfect opportunity to speak about College Goal Sunday on your local radio station if your state is still participating in this event. What else (if time allows) ?

40. Leadership in Your Professional Association... Make connections! Find a mentor, be a mentor!! Start small and increase your responsibilities Work at a conference (moderate, stuff packets) Be a session speaker Serve on a committee Become a committee chair Run for office FA Leadership in your Professional Association... Make connections! Find a mentor, be a mentor!! Most associations don�t require travel Association news Anyone of any level; you don�t have to be a director to get involved Need the support of your supervisor Start small and increase your responsibilities Work at a conference (moderate, stuff packets) Be a session speaker Serve on a committee Become a committee chair � sometimes this is more organization than a lot of work Run for office Sometimes it�s not a great time to volunteer but it is definitely worth it It �s a great way to travel since the association normally pays for this if your FAO can�t afford it Plus you get so much more out of your experience What else (if time allows) ?FA Leadership in your Professional Association... Make connections! Find a mentor, be a mentor!! Most associations don�t require travel Association news Anyone of any level; you don�t have to be a director to get involved Need the support of your supervisor Start small and increase your responsibilities Work at a conference (moderate, stuff packets) Be a session speaker Serve on a committee Become a committee chair � sometimes this is more organization than a lot of work Run for office Sometimes it�s not a great time to volunteer but it is definitely worth it It �s a great way to travel since the association normally pays for this if your FAO can�t afford it Plus you get so much more out of your experience What else (if time allows) ?

41. Additional Resources/References Leading in a Culture of Change � Michael Fullan Our Iceberg is Melting � John Kotter The Five Dysfunctions of a Team � Patrick Lencioni Strengths Based Leadership � Tom Rath/Barry Conchie Mavericks at Work � William Taylor/ Polly LaBarre Extraordinary Leader/Handbook for Leaders � John Zenger/Joseph Folkman Good to Great and the Social Sectors - Jim Collins Six Thinking Hats � Edward De Bono Leading in the Revolution � Gary Hamel The Four Obsessions of an Extraordinary Executive - Patrick Lencioni Crucial Conversations � Kerry Patterson/Joseph Grenny, Ron McMillan, Al Switzer Leadership Challenge, 3rd Edition � James Kouzes, Barry Posner Theory of Leadership - Bass (1989 &1990) On Becoming a Leader Warren Bennis Concepts of Leadership �www.nwlink.com, The Art & Science of Leadership Kouzes & Posner, 1987Theory of Leadership - Bass (1989 &1990) On Becoming a Leader Warren Bennis Concepts of Leadership �www.nwlink.com, The Art & Science of Leadership Kouzes & Posner, 1987

42. Share your knowledge/expertise Continually evaluate systems in order to improve. We can always be more efficient and more effective! Be positive, upbeat Be open to new possibilities � don�t say things like �that won�t work� or �we tried that before� Make a personal commitment to maintain your strong ethics and professionalism Encourage your employees and co-workers! 42 Where do you go from here? Where do you go from here? Share your knowledge/expertise Continually evaluate systems in order to improve. We can always be more efficient and more effective! Be positive, upbeat Be open to new possibilities � don�t say things like �that won�t work� or �we tried that before� Make a personal commitment to maintain your strong ethics and professionalism Encourage your employees and co-workers! The Process of Great Leadership According to Kouzes and Posner - The road to great leadership that is common to successful leaders: Challenge the process - First, find a process that you believe needs to be improved the most. Inspire a shared vision - Next, share your vision in words that can be understood by your followers. Enable others to act - Give them the tools and methods to solve the problem. Model the way - When the process gets tough, get your hands dirty. A boss tells others what to do, a leader shows that it can be done. Where do you go from here? Share your knowledge/expertise Continually evaluate systems in order to improve. We can always be more efficient and more effective! Be positive, upbeat Be open to new possibilities � don�t say things like �that won�t work� or �we tried that before� Make a personal commitment to maintain your strong ethics and professionalism Encourage your employees and co-workers! The Process of Great Leadership According to Kouzes and Posner - The road to great leadership that is common to successful leaders: Challenge the process - First, find a process that you believe needs to be improved the most. Inspire a shared vision - Next, share your vision in words that can be understood by your followers. Enable others to act - Give them the tools and methods to solve the problem. Model the way - When the process gets tough, get your hands dirty. A boss tells others what to do, a leader shows that it can be done.

43. 25. I thought it would be easy. 24. It�s possibly safer than bungee jumping. 23. Professional judgment is a snap. 22. I like waking up to a new world each day. 21. It�s a great way to meet irate people. 20. People yell at me�and I like it! 19. The smell of government documents turns me on. 18. I always wanted an office with padded wallpaper. 17. The look on their little faces when I say, �Your check�s not here!� 16. Staff meetings, staff meetings, staff meetings. 15. Explaining to your boss you don�t have time to process financial aid because you spend all of your time explaining stuff. 14. I now know that not all important federal documents come from Pueblo, Colorado. 43 Top 25 Reasons to Be a Financial Aid Officer

44. 13. I�ve always wanted to be a detective. 12. I have fourteen children who plan to attend the college where I work. 11. I was over-qualified for admissions. 10. Don�t have to worry about where to go on summer vacation. 9. If quick, can usually send SAP suspension letters to obnoxious students right before Christmas. 8. That squinty look you�ve acquired from reading �Federal Registers� is considered to be very sexy in certain circles. 7. You get to use more acronyms than NASA or the military. 6. I enjoy working long hours and my evening conversations with the custodial staff. 5. The job is very structured and routine. I never have to adapt to change. 4. I enjoy developing forms, having them printed, and then cutting them up to use as scratch paper. 3. I like to answer every question asked by students with the words �It depends�. 2. Computerizing my office has made my job so much easier because things run so smoothly. 1. I NEED ANALYSIS 44

45. Leadership is action, not position. ~ D.H. McGannon In closing, I�d like to say that I believe everyone is a leader in some way or another.� As FA professionals you make a difference. An old man walked up a shore littered with thousands of starfish, beached and dying after a storm. A young man was picking them up and flinging them back into the ocean. �Why do you bother?� the old man scoffed. �You�re not saving enough to make a difference.� The young man picked up another starfish and sent it spinning back to the water. �Made a difference to that one,� he said. YOU MAKE A DIFFERENCE EVERY DAY in students lives in their pursuit of their higher educational dreams! Whatever you are, be a good one. � Abraham Lincoln In closing, I�d like to say that I believe everyone is a leader in some way or another.� As FA professionals you make a difference. An old man walked up a shore littered with thousands of starfish, beached and dying after a storm. A young man was picking them up and flinging them back into the ocean. �Why do you bother?� the old man scoffed. �You�re not saving enough to make a difference.� The young man picked up another starfish and sent it spinning back to the water. �Made a difference to that one,� he said. YOU MAKE A DIFFERENCE EVERY DAY in students lives in their pursuit of their higher educational dreams! Whatever you are, be a good one. � Abraham Lincoln

46. http://www.theleadershipmovie.com/