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Presenting Financial Aid Award Letters Online

Presenting Financial Aid Award Letters Online. Natalie Seever Financial Aid Systems Analyst. Overview. What is an Award Letter? Why put letters on the web? Benefits Marketing Plan Survey Results How its done – The Flow Finale – The Letter. Award Letter Definition.

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Presenting Financial Aid Award Letters Online

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  1. Presenting Financial Aid Award Letters Online Natalie Seever Financial Aid Systems Analyst

  2. Overview • What is an Award Letter? • Why put letters on the web? • Benefits • Marketing Plan • Survey Results • How its done – The Flow • Finale – The Letter

  3. Award Letter Definition • An award letter is a formal offer of financial aid presented to the student for the upcoming award year. • It lists all awards, including grants, scholarships and loans, approved for the student.

  4. Why Put Letters on the Web? • Meet students desire to transact online • Increase letter turnaround time • Eliminate PowerFAIDS limitations

  5. #1 Reason Get financial aid money to students as quickly and conveniently as possible!

  6. The Benefits • Increased letter turnaround • Reduced printing & postage costs • Reduced manual work

  7. Marketing Plan • Introduction of other financial aid web pages • Entering vs. Returning students • Postcards • Emails • Survey

  8. The Survey Says… SUCCESS!

  9. Survey Numbers • 95.6% - Above average approval rating • 91% - Students that have responded to letters posted on web

  10. Survey Feedback • Positive feedback • Convenient • Easy to use • Change feedback • Printing • Award changes • Confirmation

  11. The Flow • Export – Data file, intended for Word letter merge, exported from PF batch utility to shared drive • Load – Custom program loads data into db tables • Pending – Student views pending letter • Response – Student submits letter online • Processed – Letter data is fed back into PowerFAIDS nightly

  12. The Letter Drum role please…

  13. Questions? Contact Info: NatalieSeever@MissouriState.edu Financial Aid Systems Analyst Computer Services – MIS 417.836.3022

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