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Call Centre & Customer Service Training Course - Course Gate

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CourseGate
13 diapositives · 181 Views · Dec 09, 2018

The key to a company’s success is making sure their call centre supervisors are trained in their products, services and values. Call centre supervisors work as coaches, working with each employee in the centre to help them understand what the company does.
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#call centre courses #call centre training courses #call centre training #Customer Service Training Course #Customer Service Training
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  1. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate LOGIN HOME / COURSE / BUSINESS / CALL CENTRE & CUSTOMER SERVICE TRAINING COURSE CALL CENTRE & CUSTOMER SERVICE TRAINING COURSE Call Centre & Customer Service Training Course 415 STUDENTS   ( 7 REVIEWS ) ( 7 REVIEWS ) HOME HOME CURRICULUM CURRICULUM REVIEWS REVIEWS Description: The key to a company’s success is making sure their call centre supervisors are trained in their products, services and values. Call centre supervisors work as coaches, working with each employee in the centre to help them understand what the company does. This Call Centre & Customer Service Training Course is designed to help call centre professionals https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 1/13

  2. 12/10/2018 expertly handle customer calls and ensure that every caller receives the best possible service. Learn how to create raving fans every time you engage with your customers! The course will provide you with the skill building in every aspect of handling calls from customers such as the use of probing techniques, voice control, what to say when rapport building and much more. Call Centre & Customer Service Training Course - Course Gate Who is this Course for? Call Centre & Customer Service Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and quali?cation required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the quali?cation. Good understanding of the English language, numeracy and ICT are required to attend this course. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our quali?cation to your CV/resume which will help you to stand out in the competitive job industry.   Call Centre & Customer Service Training Course Call Centre & Customer Service Training Course   Activities Activities   Recommended Reading Recommended Reading   Mock Exam Mock Exam   Final Exam Final Exam https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 2/13

  3. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate 4.6   7 ratings 0 0 5 STARS 5 STARS 0 0 4 STARS 4 STARS 0 0 3 STARS 3 STARS 0 0 2 STARS 2 STARS 0 0 1 STARS 1 STARS NO REVIEWS FOUND FOR THIS COURSE. NO REVIEWS FOUND FOR THIS COURSE. OTHER STUDENTS ALSO BOUGHT OTHER STUDENTS ALSO BOUGHT https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 3/13

  4. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate How to Hire a PR Firm £ £489.00 489.00 £ £8.99 8.99 339   https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 4/13

  5. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate Digital Banking Training £ £379.00 379.00 £ £8.99 8.99 521   https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 5/13

  6. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate Truck Maintenance Course £ £449.00 449.00 £ £8.99 8.99 694   https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 6/13

  7. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate Renewable Energy and Environmental Management Systems £ £309.00 309.00 £ £8.99 8.99 688   https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 7/13

  8. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate Facebook for Business Course £ £209.00 209.00 £ £8.99 8.99 368   https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 8/13

  9. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate Professional Event Management Diploma £ £439.00 439.00 £ £8.99 8.99 427   TAKE THIS COURSE TAKE THIS COURSE £ £449.00 449.00 £ £8.99 8.99  1 YEAR  LEVEL 2 - CERTIFICATE LEVEL 2 - CERTIFICATE  COURSE BADGE COURSE BADGE  COURSE CERTIFICATE COURSE CERTIFICATE 14 14 NUMBER OF UNITS NUMBER OF UNITS https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 9/13

  10. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate 2 2 NUMBER OF QUIZZES NUMBER OF QUIZZES  8 HOURS, 55 MINUTES 8 HOURS, 55 MINUTES Gift this course Gift this course     415 STUDENTS ENROLLED 415 STUDENTS ENROLLED VIDEO COURSES Advanced Diploma in Psychology Level 4   ( 8 REVIEWS ) ( 8 REVIEWS ) 698 STUDENTS An Introduction to PCs Using Windows 8   ( 7 REVIEWS ) ( 7 REVIEWS ) 551 STUDENTS An Introduction to Windows Vista for End Users   ( 8 REVIEWS ) ( 8 REVIEWS ) 442 STUDENTS https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 10/13

  11. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate Animation Designing Certi?cate Course   ( 7 REVIEWS ) ( 7 REVIEWS ) 500 STUDENTS Become a Motivational Speaker   ( 9 REVIEWS ) ( 9 REVIEWS ) 427 STUDENTS BEST RATED COURSE Advanced Diploma in Content Writing   ( 7 REVIEWS ) ( 7 REVIEWS ) 529 STUDENTS Sports Agent Training   ( 9 REVIEWS ) ( 9 REVIEWS ) 519 STUDENTS Ubuntu Linux for Beginners   ( 8 REVIEWS ) ( 8 REVIEWS ) https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 11/13

  12. 12/10/2018 Call Centre & Customer Service Training Course - Course Gate 567 STUDENTS VIDEO COURSES Advanced Diploma in Psychology Level 4 BY ANDREW JONES BY ANDREW JONES An Introduction to PCs Using Windows 8 BY NEAL SMITH BY NEAL SMITH An Introduction to Windows Vista for End Users BY COURSE GATE BY COURSE GATE Animation Designing Certi?cate Course BY CAMERON DALLPORT BY CAMERON DALLPORT Become a Motivational Speaker BY NIGEL SMITH BY NIGEL SMITH CERTIFICATE CODE Enter Certi?cate Code VALIDATE VALIDATE IMPORTANT LINKS https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 12/13

  13. 12/10/2018 About Blog Terms & Conditions Privacy Policy Contact Call Centre & Customer Service Training Course - Course Gate © COURSE GATE EDUKITE LTD, REG NO: 11378092 https://coursegate.co.uk/course/call-centre-customer-service-training-course/ 13/13