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Several challenges face the logistics industry today. But itu2019s overcoming them by deploying new technologies, building sustainable capabilities, investing in integrated freight forwarding systems and fostering better customer experience.
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TRANSFORMINGLOGISTICSTHROUGHINNOVATIONSIN2022 Afterunanticipateddisruptionsintheglobalsupplychainnetworkin2020,thelogistics andfreightforwardingindustryissteadilyrecovering. Today,it’spoisedforgrowthat6.5%CAGR,from2020to 2027, andwillcrossUS$12,000 billionby2027.Thisadvancement islargelyfuelledbyadoptingLogistics4.0– digitization,betterlogisticsAPIs,automation,artificialintelligence(AI)andfluid communicationacrossthesupplychain. Withrisingdemand,businessesinlogisticsareturningtowardstransformationoftheir processes.Disruptivetechnologiesareallsettogivelogisticsofthefutureafacelift, enablingadigitalsupplynetwork.
HOWTHESEINNOVATIONSARETRANSLATINGINTOLOGISTICSIN2022. MOVINGTOWARDSBETTERCUSTOMEREXPERIENCE DEPLOYINGNEW TECHNOLOGIESFORRISKMANAGEMENT REVITALISINGFREIGHTFORWARDING NURTURINGSUSTAINABLESUPPLYCHAINS
1.MOVINGTOWARDSBETTERCUSTOMEREXPERIENCE Foralongtime,logisticsandsupplychainsweren’tconsideredanessentialpartof thecustomerexperiencejourney.However,thepandemicturnedthatperspective upsidedown. Today,omnichannelcommerce isrisingasaresultofcustomerexpectationsthata brandbepresentonseveralchannelstocatertotheirneeds.Omnichannel businessesareadoptingan‘anytime,anywhere’deliveryapproachtokeepupwith demand,andprovidesuperiorexperience. Theseexpectationshavetrickleddowntofreightshippingasbusinessesaremoving toanexperience-ledapproach.Multichannelcommercecancircumventlogistics disruptionsbetter,andasaresult,integratedsystemsarereplacinglegacy, disintegratedonesforseamlesscross-channelcommunicationamongsupplychain partners.They’realsoincorporatingsharedassets,beitpeopleorinformation.
2.DEPLOYINGNEWTECHNOLOGIESFORRISKMANAGEMENT Globalisationhaspeakedforthelogisticsandtradeindustry.Businessesare deliveringproductsacrossboundaries,andtechnologyhasplayeda significantrolesofarinreducingtraderisks.Now,newtechnologiesare takingriskmanagementseveralstepsfurther. In2022,companiesareexpandinginvestmentsinAIforautomationacross processes–warehousing,manufacturing,predictiveanalytics,planningand freightforwarding.Anotherareathat’sbenefitingimmenselyis inventory management.Complexflowsandvisibilityhavealwaysbeenapartofthe inventorysystem.ButwithAIandautomation,stockcanbemonitoredin real- timeandordersdelivered,smartly. Thentherearerobotsforperformingsimpletaskstohelpwarehousing facilities.Theycanprepareconsignments,dropproductsatthedeliverypoint, andevendetectorcommunicatewithotherrobotsinthevicinity.Similarly, self-drivingtruckscouldbeavailableonaglobalscaleinthenearfuture.
3.REVITALISINGFREIGHTFORWARDING It’spredictedthatthefreightforwardingmarketwillgrowat4%CAGRbetween2021 and2026.Thisis becauseofgrowingomnichannelcommerceandsubsequently, increasinginternationaltradevolumes. Specifically,theAsia-Pacificregionwillbecomethefastest-growingfreightforwarding market.AlthoughNorthAmericahasledtheracesofar,ASEANlogisticsmarketsare attractinginvestmentsfrominternationalinstitutionalinvestors.ChinaandIndiawill benefitfromthis, quicklybecomingthetwocountriestolookoutforintheregion. Tokeepupwiththisgrowth,emergingmarketsarelookingatadoption oftechnologies. AIandautomationwillfindtheirwayintostorageandintegrationofdata,planning shipments,maintainingdatasecurityandenablingeffectivecommunication,toincreasescaleandefficiency. Freightforwardingsolutionswillalsobecomemorecomprehensiveandone-stopin nature.Suchsolutionsreducecosts,increaseprofitmarginsandalsocutdownwaiting times.Moreover,theyavoidadisjointedapproachacrossthesupplychain,takingcareof completelogistics.ECU360’sconsolidatedfreightshippingsolutionsarehelping businessesovercomechallengesoftraditionallogistics.
4.NURTURINGSUSTAINABLESUPPLYCHAINS Awarenessaboutsustainabilityis growingamongseveralindustries. Consumers,too,preferbusinessesthataddresstheseconcernsandare improvingtheirinternalsystems.Therefore,it’stimefortradetobetruly sustainable,benefitingallthreeelements–people,planetandprofit. Whenitcomestologistics,CO2emissionsareabigconcern.Asper researchbyMIT,freighttransportationisresponsiblefor8%of greenhousegasemissionsworldwide,andemissionsaresettodoubleby 2050.Tothisend,freightforwarding isalreadymakinginroadsingreen supplychains. Thefirstplacetofocusis last-miledeliveries,whichincludesroad transport,astheyaccountfor farmoreCO2emissionsthanships. Conventionaltrucksandvanscanbereplacedbybattery-poweredor electrictransport.Investmentsinrenewableenergywillalsoboostgrowth ofagreensupplychain.
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