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Creating a Great Customer Experience to Grow your Biz

#96 - In this episode Travis speaks with renowned speaker, best-selling author, and successful entrepreneur Shep Hyken. Shep’s vast experience and knowledge of the business have helped large corporations as well as budding entrepreneurs with their business throughout the years. His speeches and books give valuable insight on the importance of customer service and the role your employees play in the goal of enriching your service. Shep and Travis give a lot of useful information on how to create a business that’s both profitable and sustainable. Shep gives his insight on the value of customer service and how to ensure customer loyalty through quality of work and feedback. He also gives his top 5 things that entrepreneur’s take note of in ensuring customer service for your clients. These are just some of the things that are what’s in store in this episode of the Entrepreneur’s Radio Show.

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Creating a Great Customer Experience to Grow your Biz

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  1. Creating aGreat Customer Experience toGrow your Biz The Entrepreneur Radio Show - Episode #96 http://theentrepreneursradioshow.com

  2. build loyal relationships with your customers Creating a Great Customer Experience to Grow your Biz

  3. focuson customer service, customer loyalty & customer relations Creating a Great Customer Experience to Grow your Biz

  4. avoid common mistakes with customer service Creating a Great Customer Experience to Grow your Biz

  5. trainyour people to deliver the best customer service Creating a Great Customer Experience to Grow your Biz

  6. how tokeepyour business on top Creating a Great Customer Experience to Grow your Biz

  7. learn the misconceptions of culture change Creating a Great Customer Experience to Grow your Biz

  8. why great companies stay on top Creating a Great Customer Experience to Grow your Biz

  9. customer-focused versus employee-focused Creating a Great Customer Experience to Grow your Biz

  10. transaction versus interaction Creating a Great Customer Experience to Grow your Biz

  11. engineerthe customer experience Creating a Great Customer Experience to Grow your Biz

  12. listen to the full interview at theEntrepreneursRadioShow.com Creating a Great Customer Experience to Grow your Biz

  13. THE ENTREPRENEUR’S RADIO SHOW Conversations with Self-made Millionaires & High-level Entrepreneurs that Grow Your Business a production of Rock Star Entrepreneur Network www.rockstarentrepreneurnetwork.com Creating a Great Customer Experience to Grow your Biz

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