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<br><br>Ever since the loyalty programmes have made their influx in the business world, these are constantly evolving, as per the market needs. Looking at the high competition in the market, every business is now looking for ways that can help bring their customers back and make them spend more; and a well-designed loyalty management software is one of the best ways to go about it.
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5 Effective Ways To Engage & Reward Loyal Customers Ever since the loyalty programmes have made their influx in the business world, these are constantly evolving, as per the market needs. Looking at the high competition in the market, every business is now looking for ways that can help bring their customers back and make them spend more; and a well-designed loyalty management software is one of the best ways to go about it. Even though you have a loyalty software, you require to know about the ways that better engage with the customers and make a loyalty programme work more effectively. Here are 5 effective ways that can help you engage and reward your customers outstandingly. 1. Celebrate Your Customers Customers want to be appreciated for the trust they put on a brand. By motivating your loyal fans, you actually encourage them to buy more from you and prefer you in the future as well. According to a market study, 68% customers leave a business because they believe the company does not care about them. Never make your customers feel ignored if you want to drive real customer engagement. 2. Make Redemption Crazy-Easy Offering points and rewards to your loyal customers is not enough, make sure you grant them an easy way to redeem these when they want to. According to a survey, it was found that 54% programme members are “inactive” because the point redemption was intricate and took too long time. Make the redemption process easier and flexible, so that the customers do not feel bothered availing their rewards.Read More
