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This edition features a handful of 10 the Best Logistics Companies across several sectors that are at the forefront of leading us.<br>
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June Issue : 02 2022 Levelling up The Role of Supply Chain Management in Boosting Your Hospitality Business Industry Disruptors Top Trends that could Disrupt the Logistics Industry Forever MGN Logis?cs
editor Logistifying Businesses e, humans, are intelligent species. We have trailblazed an imaginable road. Starting from W discovering unlimited terrain beyond the sea to inventing the wheel, we have been exemplifying the true meaning of , sky is the limit. And, we didn't just stop here. As a social species that is irreplaceable to live in a community setting, we innovated Managing Editor ways to live together. Once living by sea shore to Bhushan Bhad transgressing to agricultural field, followed by storage systems and hut houses, we traveled a long road. And in the 21st century, we have reached an epoch of human civilization that is not only coupled with sophisticated living but also discovered science as our harbor. And in the world of the scientific revolution, we have scouted different ways to increase our production potential and meet the ever-challenging industrial workflow with logistic support. Be it any industry, the most important subsidiary transition that we need to facilitate accessibility from the industry to the customer pool of the business market is logistics. As a support system to every industrial workflow, logistics systems assist in meeting the result of the final product and services.
, The most important subsidiary transition that we need to facilitate accessibility from the industry to the customer pool of the , business market is logistics. Knowing these essentialities of logistics, we at Insights Success, came up with our latest edition, “10 Best Logistics Companies to Watch in 2022.” While you flip through the inspiring stories of entrepreneurs who made it to the top in the logistics industry, dive into the industry expert opinion and the insightful articles opined by our in-house editorial team. I hope you have a happy read! -Bhushan Bhad
CoverStory 08 MGN Logistics A True Logistics Solution Provider Catering to Global Business Ambition Articles 20 32 Industry Disruptors Levelling up Top Trends that could The Role of Supply Chain Management in Boosting Disrupt the Logistics Your Hospitality Business Industry Forever
C O N T E N T S 16 AAA FREIGHT SERVICES A Trusted Global Partner in Integrated Chemical Logistics and Supply Management 24 AFS Logistics Helping Businesses Save Millions by Optimizing their Logistics Networks 36 e-CARGOWARE Exemplifying Technology Leadership! 28 In the Boardroom CXO ESG at the Top of the Corporate Agenda in 2022
Editor-in-Chief Mary D'Souza Anish Miller Senior Editor Bhushan Bhad Managing Editor Assisting Editors Trishika, Vishal Visualiser David King Art & Design Head Rohil Shinganapurkar Co-designer Paul Belin Art & Design Assistant Sonia, Mrunalinee Business Development Manager Sherin Rodricks Marketing Manager Joseph D'souza Business Development Executives Kelly, David Sales Executives Mark, Alice Technical Head Jacob Smile Assistant Technical Head Amar Sawant Technical Consultants Prachi, Rajeshwari Alina Sege Digital Marketing Manager Assistant Digital Marketing Manager Renuka, Atul SME-SMO Executive Gemson Research Analyst Eric Smith Circulation Manager Tanaji Fartade sales@insightssuccess.com June, 2022 Corporate Ofce Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-859-2600 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com www.twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on : RNI No.: MAHENG/2018/75953 Copyright © 2022 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success. Reprint rights remain solely with Insights Success.
1 Best Logistics Companies to Watch in 2022 Featuring Company Brief AAA Freight Services has established itself as a globally trusted Mohammad Ashraf AAA Freight Services LLC. logistics partner for years. The company offers logistics services Chairman aaafrt.com for businesses in every corner of the world. AFS Logistics is a third-party logistics (3PL) provider, known for Tom Nightingale AFS Logistics its extensive experience and expertise in optimizing logistics CEO afs.net spend and operations with transparency and autonomy. With over four decades of experience providing solutions to large- APL Logistics Thad Bedard scale enterprises throughout the globe, APL Logistics offer end-to- apllogistics.com President end logistics tailored for specific markets. Dhillon Transport Freight has grown into a leading carrier Dhillon Transport Rajinder Dhillon with comprehensive LTL and TL coverage across North dhillontransport.ca Owner America. Founded in 2010 by serial entrepreneur Cargo e- e-CARGOWARE Ltd Mr. Ramesh Darbha CARGOWARE are disrupting cargo industry with its e-cargoware.com Co-founder and CEO innovative technology solutions. Great Bear is a leading 3rd party UK logistics business Great Bear Logistics Alastair Isbister providing nationwide dedicated and shared user warehousing greatbear.co.uk CEO and distribution solutions for international blue chip clients. Havi works with data with insights, supply with demand, HAVI Frank Ravndal restaurants with deliveries and ultimately, people with products havi.com Chief Executive Officer they love. Being an early pioneer of web-based transportation solutions, MGN Logistics Matthew Telesca MGN Logistics, Inc.'s innovative and proprietary Managed mgnlogistics.com Founder and CEO Transportation Software (MTS), continues to outpace its competitors. Tandet Management Inc., the parent company of the Tandet Scott Tilley Tandet Group Group is a privately held company with corporate headquarters Co-president tandet.com in Oakville, Canada. XTL has been creating customized solutions by combining the Serge Gagnon XTL Transport key strengths of its three distinct service offerings – asset-based Chief Executive Officer xtl.com transportation, logistics and warehousing & distribution.
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Mohammad Ashraf Chairman AAA Freight Services LLC 16 June 2022|www.insightssuccess.com
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ustomer satisfaction is a crucial requirement of any for such businesses to establish effective supply chain business. Customers keep rolling back to management within their operations. C businesses from which they receive quality Let’s take a look at the role of supply chain management in products and service on time. In addition, they also boosting your hospitality business. recommend these businesses to others in their social circles. But what if the business informs customers that the desired Control Over the Price product or service is not likely to be available at that particular time? The hospitality business operates with raw materials, semi- manufactured product items, consumables, capital goods, If the requested product is not provided on time, an and services. Each of these additions is subject to an effort unsatisfied customer could downgrade the image of the of negotiation and coordination. Businesses have to ensure business within their circle as well as on various social that they are not paying more than necessary to the vendors. platforms. To avoid such risks, it is a must for businesses to ensure that they have ample stock available with them as It is a must for hospitality businesses to have a supply chain and when needed. management solution within their operations with the best suitable processes adopted within it. A suitably established Speaking of fulfilling customers’ wishes on time, one supply chain management unit can produce plenty of industry that has to be on its toes in the hospitality industry. contacts and an understanding of the vendor market. This The maximum focus of the hospitality businesses needs to can help in having the best possible options within your be on delivering their customers’ demands on time. reach to do business with. Hospitality businesses depend on the supply of fresh Additionally, a supply chain management unit within the products to serve their customers with fresh and quality business will have records of how the prices are evolving items on their tables, which is why it is always a good idea 21 June 2022|www.insightssuccess.com
each of their customers. To be able to do so, hotels offer across the market so that they can negotiate a fitting price customized services to their customers. with their vendors. Having price control over regularly required materials can To provide these customized demands, businesses need to help hospitality businesses spend the right amount while work with various suppliers whenever needed. SCM avoiding waste. solutions enable businesses to reach suppliers quickly to have the requested materials delivered on time. Minimizing the Losses Use of Data Insights for Future Requirements Generally, every hospitality business has to keep efficient stock with them to meet customer requirements whenever The future is unknown, but businesses can still work on demanded. The large-scale businesses within the industry improving their forecasting using past data. To analyze prefer to buy everything that is needed in large quantities. what is in demand, hospitality businesses can integrate supply chain management software technology into their However, most of these materials come with a shorter-term operations. expiry date. The inventory needs to be spent within that time duration, or else these products are as good as wasted, The data insights from the software will give a better which may cause losses to the business. understanding of what items are trending among the customer choices during a particular season. If a certain A supply chain management solution can play a significant drink, menu item, or room is getting customers’ preference role in stopping this from happening constantly. By during a specific season, the business will have a better establishing an efficient collaboration within the business understanding of what to order when and what items it departments, it will have accurate estimates of the required should keep in stock during a rush. material. This can be essential in ordering the estimated quantity and avoiding the unnecessary accumulation of the SCM solutions enable businesses to provide their customers material that would be left for wastage if not sold. with adequate fulfillment of their requests. Additionally, businesses can also keep tracking their inventory usage to Increased Efficiency ensure a balance between demand and supply needs. Supply chains play a crucial role in the modern-day Wrapping up hospitality industry’s attaining operational effectiveness and efficiency. A well-established supply chain management When it comes to the hospitality business, the logistics system can benefit both suppliers and the hospitality behind the scenes can be tough to work on. Businesses have industry in the long run. This solution can promote a to select suppliers, map out the distribution networks, stronger association between both parties because of constantly monitor the inventory and have employees professional management in the form of the development of scheduled for optimal efficiency. All of these elements proper purchasing policies. could be brought under supply chain management for a smooth operation. This could also translate into focusing on a few trusted suppliers instead of having a large and inefficient supplier -By Vishal Golekar base. Moreover, newer and more efficient suppliers could be identified using the SCM mechanism, leading to increased efficiency. Customized Offerings Large-scale hospitality businesses such as hotels have to maintain their uniqueness as well as their high ratings with 22 June 2022|www.insightssuccess.com
10 Best Logistics Companies to Watch in 2022 AFS Logistics Helping Businesses Save Millions by Optimizing their Logistics Networks major factor that decides an organization's success processes and technology to equip clients for success in a today is its supply chain management strategy. Its changing marketplace. A logistics and transportation network in particular can make or break a business, affecting customer service Over the past four decades, the 3PL has grown to become a level agreements and real-time delivery tracking. top 3PL in the U.S. and Canada. It has built a roster of over 1,800 clients, achieving an average client tenure of almost No matter how prepared an organization is, minor or major 12 years, and generating more than $183 million in total logistics challenges are bound to occur with the dynamic annual client savings. nature of business. If not dealt properly, these challenges might cause a substantial financial loss. Many companies With 22 acquisitions in its 40-year history, the organization collaborate with an experienced logistics service provider to recently acquired a Toronto-based freight audit and reduce complications, and minimize or reclaim losses payment (FAP) company, resulting in AFS becoming the involved in supplying their product to the market. new, largest FAP company in Canada. AFS Logistics is a third-party logistics (3PL) provider, “While our roots are in FAP, we now offer a wide range of known for its extensive experience and expertise in data-driven logistics services that account for nearly $11 optimizing logistics spend and operations with transparency billion in transportation spending annually,” says the and autonomy. They manage some of the most essential company's executive team. parts of the shipping lifecycle for their clients, including shipment execution, tracking, invoice audit, payment, analytics, claims and more to unlock hidden value. AFS's seasoned leader, Tom Nightingale(CEO), and his motivated and highly skilled workforce help clients achieve While our roots are their logistics objectives and proactively solve problems before they arise using data-driven processes and best-in- in FAP, we now offer a wide class technology. range of technology-driven Let's explore AFS's history, services and their journey to logistics services that account become the most reliable logistics solution for their clients. for nearly $11 billion in Forty years of excellence transportation spending annually. AFS is a non-asset-based, non-asset-biased 3PL headquartered in Shreveport, Louisiana. Founded by Brian Barker in 1982, AFS celebrates its 40th anniversary this year and continues to evolve by assembling the best people, 24 June 2022|www.insightssuccess.com
Today, AFS audits all modes of transportation, provides LTL and parcel cost management and transportation management, including freight brokerage and freight forwarding and offers customized analytical solutions as well. Data-driven processes Data is the foundation of what AFS offers. The more data its data scientists have, the more AFS can help customers reduce waste, drive down risk, increase the predictability of pricing and improve service levels. Data and technology are critical tools for adapting to various supply chain shocks, and AFS notes that quick response times and data-driven alternatives are part of providing a seamless experience for its customers. One example is LTL congestion. As the industry faces trucking capacity challenges, there can be situations where carriers reach capacity and provide very late notice, Tom Nigh?ngale sometimes leaving customers to find an alternative solution CEO in just one business day. To adapt, shippers must have access to alternative solutions including a pool of AFS Logis?cs additional, pre-vetted carriers or in some cases a different The visionary leader mode entirely. Tom Nightingale, CEO of AFS, is dedicated to service leadership. Over ten years ago, Tom founded Upgrade Soldiers, a non-profit group that encourages and inspires others to thank the defense services personnel through acts of kindness. Tom also currently serves on the boards of several organizations, including Syracuse University's Franklin Supply Chain Advisory Board, CSCMP, and formerly the Warehouse Education Research Council and Women in Trucking. Prior to AFS, Tom served as President and CEO of International Package Shipping and its operating companies. Tom also held different leadership roles at GENCO (now FedEx Supply Chain), ModusLink, Con-way Inc. (now XPO) and Schneider National. Tom has over 25 years of leadership experience and brings a clear vision and unifying force to AFS. 25 June 2022|www.insightssuccess.com
What clients are saying What clients are saying AFS has been a long-term ally and valued asset within our overall logistics operations. AFS continually demonstrates its commitment to our success. They work with our team toward common goals and have enabled us to focus on our core business rather than getting buried in the micro-management of carriers, claims and invoices. We know AFS always has our back! Bo Ricketts, Director of Operations, Cavender's. AFS has become part of the Mann Lake team. My staff can go directly to them, they optimize our processes and take work off our plate so we can focus on our core business. Shana Rowlette, CFO, Mann Lake Bee & Ag Supply Data enables AFS to confidently provide new options with Awards comparable service and cost, ultimately empowering clients 3PL services to pivot quickly and keep their business moving. But AFS uses data for more than just solving client challenges, they Award: Who's Who in Logistics 3PL also have a data-rich predictive tool that provides useful freight industry insights at no additional cost. Source: Armstrong and Associates AFS says, “On a broader level, we leverage data from the Year: 2021 over $11 billion in freight spend we manage to provide market-wide insights. Our team works with Cowen, a Product or service: Overall 3PL service leading full-service investment bank to produce a quarterly freight index that not only provides historical insights but Women in trucking leverages machine learning algorithms to offer a forward- looking perspective on where the freight market is headed.” Award: AFS staff member honored as Overcoming challenges part of “Women to watch” Supply chain disruption has been a common topic, from the Year: 2021 five o'clock news to late-night TV debates. 26 June 2022|www.insightssuccess.com
about being able to respond promptly and offer a seamless experience to customers. One of AFS's retail clients relied on the same carrier to deliver most of their parcels for over 20 years. However, during the COVID-19 pandemic, service issues began to arise when online shopping increased and shipping capacity was limited. In this situation, AFS helped the retailer switch to another carrier with competitive pricing– offering the chance to address service and capacity issues. Moreover, the AFS team negotiated a contract that created a 14% reduction in overall parcel spend for their client. Expansion plans for 2022 and beyond When asked about the future scaling plans for AFS, CEO Tom Nightingale responded by saying, “It is an interesting Other time in our industry. You have 3PLs like us at the nexus of Award: Top Companies for Women to Work all this chaos, helping customers respond quickly.” for in Transportation He adds, “AFS has a legacy of innovation, and our Source: Women in Trucking Association approach is to continue to build out our suite of core services (FAP, LTL, Parcel, Transportation Management) Year: 2021 on that foundation of data.” Words of guidance Two main factors have prepared companies well for this, and AFS has been at the center of both: Tom has extensive experience in the logistics industry. The expertise at his level can prove to be insightful for a Ÿ Data, and budding entrepreneur. When asked what he would want to Ÿ A model that is non-asset-based and non-asset biased. say to those aspiring to enter the industry, he says, “Develop a service-driven mindset. Be eager to serve your The flexibility of that model is key – not limited to assets team as a leader or subject matter expert and serve your that you own, and you can use data to respond quickly and clients by meeting their needs and exceeding their ensure that the solutions brought to customers have no bias expectations.” toward owned assets and match the situation at hand. It is 27 June 2022|www.insightssuccess.com
In the at the Boardroom ESG Top of the Corporate Agenda in 2022 ne of the most important for M&A transactions and changes in M&A. For many of these businesses, corporate governance trends the boardroom across numerous sustainability has become a hallmark O over the last decade has been sectors. of their respective acquisition the increasing focus on strategies. environmental, social, and governance One particular example of greater (“ESG”) considerations and issues. In April 2021, Olam International, the scrutiny of ESG performance is Royal Singapore-based agri-food business, Dutch Shell. In May 2021, a Dutch The focus on corporate policies and agreed to purchase U.S. spices and court ordered Shell to reduce its CO 2 practices relating to ESG has seasonings business Olde Thompson emissions by 45% by 2030. increasingly intensified as the global from private equity firm Kainos community has dealt with the impact Capital for $950 million. The ruling, which was in response to a of the COVID-19 pandemic. 2019 lawsuit brought by certain In connection with the deal, Olam international public interest groups, Shareholders and other key touted how Olde Thompson would including Greenpeace, would stakeholders—including institutional help it continue to deliver sustainable, accelerate Shell's already ambitious investors, regulators, proxy advisors, natural, value-added food. Notably, climate goals, which previously employees, and customers—have Olde Thompson's facilities utilize targeted reducing CO emissions 20% 2 increased their scrutiny on the ESG solar panels to provide 75% of its by 2030, 45% by 2035, and 100% of performance of companies. energy requirements. 2050. To date, ESG considerations have not Even special purpose acquisition As a consequence of the court's had an outsized impact on M&A companies (“SPACs”) began to ruling, Shell, through its renewable activity. Nevertheless, according to a consider ESG with an increased focus unit Shell New Energies U.S., recent survey of M&A executives by on “clean” or “green” deSPAC targets. announced the planned acquisition of Bain & Company for their 2022 M&A Many were targeted by SPACs with clean energy company Inspire Energy Report, dealmakers expect an investment mandates to pursue targets Capital. The deal, which closed in increasing focus on ESG in in areas including clean energy, September, is expected to accelerate acquisitions in the near future. renewables, and sustainability. Shell’s mission to drastically reduce From diligence to valuation to post- CO2 emissions and promote clean closing integration, ESG is likely to Numerous SPACs reached agreements energy amongst its customers and take on an increasingly important role in 2021, including smart energy suppliers. in how dealmakers view, structure, storage company Stem's April merger and consummate transactions. We with a clean energy-focused SPAC Food and consumer products began to see this in 2021 as ESG and electric charging network companies have also shown a desire considerations started to take on an company EVgo’s July merger with a to prioritize ESG as a driver for their ever-greater role, becoming a catalyst climate-focused SPAC. 28 June 2022|www.insightssuccess.com
About the Author Frank Aquila is Sullivan & Cromwell's Senior M&A Partner and a member of the Firm's Management Committee. The Financial Times has described Frank as "one of the most influential and high-profile M&A and corporate lawyers in the U.S." who has "played a role in many of the largest and most complex deals." Frank represents global leaders and their boards of directors on M&A, corporate governance, ESG, activism, proxy contests, unsolicited bids, ransomware attacks, short squeezes, crisis management, and a range of matters affecting corporate policy and strategy. During the course of his career, Frank has advised on deals totaling more than $1 trillion in value, including advising on more than $150 billion in 2015 and more than $100 billion in 2019. Frank is consistently recognized as one of the world's leading M&A lawyers, including as one of only a handful of lawyers ranked by Chambers Global in Band 1 (their top tier), as an American Lawyer 'Dealmaker of the Year,' as a recipient of the Atlas Award as 'Global M&A Lawyer of the Year' and as a three-time Law360 MVP . Frank is also widely acknowledged as an innovator and thought leader in the profession. In 2021 and 2019, Frank was featured as a BTI Client Service All-Star. In 2018, Frank was recognized by The Financial Times as one of the Top 10 Legal Innovators in North America. In 2015, The FT also recognized his representation of Kraft in its merger with Heinz to form The Kraft Heinz Company as one of the most innovative in North America, and he led the Sullivan & Cromwell team that won The FT's top award in 2021 for Innovation in Transformational Deals for advising Tiffany & Co. in its $16 billion acquisition by LVMH. 29 June 2022|www.insightssuccess.com
(e.g., California requiring each But for each ESG-centric SPAC that California-based public company to announced a merger in 2021, there are have a minimum of two or three countless others that continue to women directors, depending on board search for an appropriate target to size, by the end of 2021, and two or bring public, suggesting that the push three directors, again depending on to bring ESG-focused companies to board size, who self-identify as Black, the public markets will continue in African American, Hispanic, Latino, 2022 and beyond. Asian, Pacific Islander, Native American, Native Hawaiian, Alaska ESG issues have been an increasingly Native, or LGBT by the end of 2022). important part of the political discourse in the U.S., and in the past As the legislative and regulatory year, U.S. Federal and state landscape continues to evolve, it is lawmakers, regulators, and quasi- important for the Board to closely regulatory entities have continued to monitor ESG-related legal focus on corporate ESG. In part due to developments to ensure that the recent headline events, these efforts company's policies, practices, and have intensified around issues such as disclosures comply with legal racial inequality, social justice, and ESG issues, noting that 76% of requirements. the climate crisis. consumers surveyed agreed that they would discontinue their relationships Shareholder activism activity has At the U.S. Federal level, the Biden with companies that treat the fluctuated since the beginning of the Administration has focused on climate environment, employees, or the pandemic. While 2020 was a change, diversity, equity and inclusion community in which they operate relatively quiet year for shareholder (“DEI”), and human capital poorly. activists, shareholder activism picked management ("HCM"). up speed in 2021. Customers also expect that the For example, during his first months companies with which they engage By August of 2021, activists launched in office, President Biden signed the will react in real-time to social issues, 185 campaigns in the U.S., surpassing “Climate-Related Financial Risks” including commenting on social the campaigns launched during the executive order, which established the justice issues relating to current issues same time period in 2020 by 28% and on social media and other platforms. Administration's policy to advance rebounding to pre-pandemic levels. comparable and accurate climate While shareholder activist campaigns Ey’s Future Consumer Index reported change disclosures, mitigate risks and have historically focused on financial that 58% of respondents noted that drivers, achieve a net-zero emissions performance, activists are turning companies must be transparent about economy by 2050, and direct senior their attention to ESG considerations. their social impact, and 63% agreed administration officials to take action that a company's behavior is as in furtherance of these goals, as well Consumers are also more focused on important as what it sells. as an executive order aimed at ESG issues than ever. PwC's 2021 promoting DEI and accessibility in the Consumer Intelligence Series revealed Younger consumers are particularly Federal workplace. that 83% of consumers think interested in seeing company actions companies should be actively shaping (rather than public statements) related At the state level, in addition to laws ESG best practices, and ESG to sustainability; 40% of Gen-Z and imposing gender diversity commitments are driving consumer nearly 50% of millennials in the same requirements, some states have also purchasing and employee survey noted that they consider a adopted laws setting forth engagement. brand's demonstrable commitments to requirements for boardroom DEI in their purchasing decisions. representation of individuals from The PwC series also revealed that other underrepresented communities consumers take a holistic view of 30 June 2022|www.insightssuccess.com
ogistikos! A term coined in ancient Greece was referred to identifying the process of computing L military activity. It was back then known to be an art of moving, quartering, and supplying troops. In this ancient time of war and economic imbalance, logistics was thought to be a military term, all to do with procurement, maintenance, and transportation of military materials and personnel. With changing tides of the world's economies, the term gained a broadened meaning in industrial production but remained limited to the distribution of production until its evolution began in the 1980s. The ‘80s saw a dramatic shift in the focus, not limiting this huge umbrella term to production and distribution but broadening its scope to the management of materials. And well, here, for the first time during the 1980s, the term supply chain management came into the picture. Even though the term is relatively new, it has gained mainstream recognition in globalized markets. But the real question lies in asking what furthered the integration of the entire umbrella term and made it ever- evolve like never before. Catching up, in the light of COVID-19, another hiccup saw a tumultuous change in the customer demands causing large-scale supply chain disruption. The pandemic witnessed new technologies and practices making logistics evolve and move forward while opening the doors to the new era of disruptive technologies. 32 June 2022|www.insightssuccess.com
Industry Disruptors 33 June 2022|www.insightssuccess.com
In this article, we highlight a few driving forces pushing the 4. Real-time Analytics and Tracking logistic industry to cater to modern economies' needs. Advanced technologies have made real-time analytics and Below are the trends that are redefining the industry in tracking more effortless than ever before. Managers can 2022: provide accurate information to their customers about the exact location of their product and how long it will take for 1. Cloud-based systems and integrations them to receive it. Because of efficient tracking, managers can easily identify problems and help resolve them First and foremost of the disruptive technologies, the effectively. This has led to disruption in productivity, cloud-based systems and integration have made a pathway assisting leaders in sculpting the perfect company from for the logistic businesses to streamline their workflow. It scratch. allows them to store and transfer information quickly and safely while providing strong and effective control over 5. AI and ML their finances. In this fast-paced world, finance providers have integrated custom technologies, making businesses In the realm of technological disruption, Artificial pay and get paid faster than ever before. This ultimately intelligence and Machine Learning have influenced the means making the internal process smoother than ever and industry, and logistics is nowhere behind. These systems saving time and money for businesses worldwide. work towards reducing human hours and increasing both efficiency and total capability. With the right tools in place, 2. Autonomous Vehicles business leaders can quickly evaluate shipment speed, customer satisfaction, and more critical variables like As we all know that a significant part of the logistic productivity and regular self-improvement to boost industry caters to the transportation of goods and services. productivity. Reflecting on this, tech enthusiast has been experimenting with the future promises that lie with autonomous vehicles. 6. Blockchains Not to forget that these robotic transportation systems are already in sight for many years. The only limitation is that This technology has completely disrupted the logistic these trucks run under a supervised autonomy, but with the industry and benefits from decentralized ledgers. At the help of disruptive technologies, this supervision will same time, implementing it may be not easy, and not become unnecessary in a matter of time. forgetting the powers it carries. From increasing security, efficiency, and reliability to providing flexibility in payment With appropriate design and tests, autonomous vehicles methodology, the future of blockchain integration in the have the capability of being safer, less expensive, and more logistic industry seems to have unlimited potential. effective to manage than manually driven vehicles. That further indicates lowering operating expenses, keeping the Wrapping Up roads safer than before, while allowing operators to find a higher level of work profile in their respective companies. That being said, it's hard to nail down rock-solid projections for the logistics industry because the variable quantities in 3. 3D Printing play are too many and too complicated. As no one could have predicted the COVID-19 pandemic in 2018 or 2019, For any normal human, it may seem that 3D printing is a the logistics industry could come to pass on a different technology for the manufacturing sector, but the art of course in 2023 because of something that's blinding us adapting technology in the logistic industry has made it completely. reap the benefits of this rapidly advancing platform. It helps to cut off the transportation arena by delivering a product But even considering the likelihood of major disruptive instantly with the help of a 3D printer, further lessening the events, it's unquestionably that the logistics industry will carbon footprint. This has forced supply chain managers to keep expanding – and integrating new technologies to make adopt the technology that lowers costs and has a positive their businesses even more economical. environmental impact. - Shrutika Khedekar 34 June 2022|www.insightssuccess.com
10 Best Logistics Companies to Watch in 2022 e-CARGOWARE Exemplifying Technology Leadership! echnology has been playing a the business world with his cloud-based FR8Manage - ERP very significant role in human technological excellence. platform and suite of FR8 Apps. T upliftment. Be it surpassing the war crisis, enabling the access of the Let’s dive into the interview where Our platform is easy to use and is eastern horizon to the west, or the Ramesh sheds light on the e- dashboard driven thus significantly transgressing age-old problems with CARGOWARE’s key offerings and his reducing the training costs for our future-proof solutions, the business acumen that led the company users. technological innovations have to achieve its desired success. surprised the world. Air cargo is a fragmented industry with Below are the interview highlights: large players offering a ‘seamless end- Ushering with this understanding, the to-end integration and visibility across business community has always been Please brief our audience about your the supply chain’ with a huge financial scouting closets that consist of company, its USPs, and how it is backing to invest in IT Systems whilst problems and are yet unresolved. currently positioned as one of the the smaller players rely on legacy Encountering the business challenge most reliable companies in the technology solutions. becomes the first. The second is to logistics space. We plug the gap between the smaller encompass all the stakeholders of the problem and facilitate them with a e-CARGOWARE helps Airlines, and larger players by providing a solution that not only satisfies the handlers, and sales agents to digitize scalable digital platform that is cost- demanding urge of the business their cargo operations using our effective for our customers to compete community but also advances technological support while enhancing the user experience too. As a final hammer to technological excellence in the logistics space, businesses have ushered with ERP platform enabling We plug the gap between the smaller quick and easy operations. and larger players by providing a scalable Today, cloud-based systems are digital platform that is cost-effective integrating the Air Logistics industry for our customers to compete with the large while facilitating a seamless experience. One such logistics players and are doing our part by creating a company driving the transformative level playing field for the small and wheel in the air cargo segment is medium-size air cargo service providers to e-CARGOWARE. compete with superior digital solutions and Spearheading this transformation is process thus moving our industry towards Mr. Ramesh Darbha. He is the Co- a less fragmented market. founder and CEO of the company and has an enriched experience and leading 36 June 2022|www.insightssuccess.com
with the large players and are doing our part by creating a level playing field for the small and medium-size air cargo service providers to compete with superior digital solutions and process thus moving our industry towards a less fragmented market. Shed some light on your offerings and how they impact the industry and your clients? At the core of our offering is FR8 Manage – a comprehensive cargo ERP platform for Airlines, Airports (Cargo Handlers), and General sales agents. It’s intuitive and easy to use and is in use at several locations globally to manage their cargo operations. FR8 Manage helps our customers to reduce repeat activities and increase their productivity. Our FR8 Apps – Suite of products is designed to expand the digital offering of our customers and seamlessly integrates with any cargo ERP platforms. Some of the key products in this suite include FR8 Quote: An Artificial Intelligence / NLP-based email plugin to automate and digitally transform the quotation dialogue between Airlines and Forwarders. It expedites quote requests thus improving the productivity of Sales staff and slowly converts the interaction between forwarders and airlines to online platforms. FR8 Booking Platform: A self-service online Sales platform for Forwarders to compare and book airfreight shipments with our customers. What are the core values upon which your company is built? Ramesh Darbha We are a firm believer that every CEO business is unique no matter how e-CARGOWARE similar their product offering is
compared to their competitors. We work with our customers to provide a solution that is specific for their business, and we tend to partner with our customers to function as their extended technology partner. Please brief us about the featured person’s (s) journey in the industry and how they have contributed to the company’s success. Featured Persons: Mr. Ramesh Darbha & Mr. Arun Singh Co-founders – Arun and Ramesh have started the company with a vision to offer a cost-effective digital ERP digitalization, and Air cargo [logistics] technologies. If you have a genuine platform and FR8 tools powered by AI is one of the key growth drivers for an interest in making a difference to world to the Airfreight industry. They play an airline to remain competitive. trade and have a belief in yourself, it is active and hands-on role in defining the now the time to venture into this space product vision and tech positioning of e-CARGOWARE was born in the and never look back. the platform. cloud and we constantly innovate and stay ahead of our competition. In How do you envision scaling your With deep technology and domain organization’s operations and addition, we being an independent, experience, Ramesh is hands-on, offerings in 2022 and beyond? agile, and innovative digital partner, it involved in all aspects of the business, was an obvious choice for our and is responsible for leadership, customers to select us as their With increased focus on the logistics, strategy, and execution. Whilst Arun technology partner for their current and specifically in the Air Logistics market, with several decades experience in the future needs as the logistics industry as one of the preferred digital platform Air Logistics domain is responsible for continues to embrace digitization. providers in the industry, we are developing key commercial expecting significant growth in 2022 relationships and also provides overall What would be your advice to and beyond. To support our growth product strategy and guidance. budding entrepreneurs who aspire to strategy, we are expanding our venture into the logistics space? customer success team. We are also Being an experienced leader, share investing in R&D to help our your opinion on how the adoption of Logistics is the backbone of world customers avail the advancements of modern technologies has impacted trade and one of the largest employers AI & ML to streamline their the logistics industry and how is however the industry is still considered operational processes and improve the your company riding the technology a laggard in adopting new productivity of their staff. wave? The Air Logistics industry was often considered less glamorous under the belly operations of an Airline whilst the passenger side is classier. However, during a pandemic when the global travel came to halt and airlines were struggling to stay afloat it was the Air logistics that’s kept the airlines operating and is now at the forefront of 38 June 2022|www.insightssuccess.com