1. News & Insights About Join Us Capacity Capability Credibility Careers Contact Helpdesk Support Talk to an Expert Home » Case Study – Backup and Recovery Solution Case Study – Backup and Recovery Solution Latest Updates  View All A Complete Guide to PDPA Compliance for SMEs Published On: January 18, 2023  September 18, 2024 Share: How to Maximise Your IT Budget in 2024: A Guide for Singapore Businesses       September 17, 2024 How IT Managed Services Can Help Businesses Reduce Downtime and Enhance Productivity?  September 6, 2024 ABC Corporation is an import and export company that has been in business for over two decades. The company has over 20 staff on payroll, and relies heavily on its IT infrastructure to manage operations, supply chain, and ?nancials. They have invested heavily in their IT infrastructure over the years. However, in 2021, the company suffered a severe ransomware attack that caught them off guard. INCIDENT: The attack was initiated when an employee clicked on a malicious link in an email that looked legitimate. This action triggered the installation of ransomware on the computer node, which then spread to the network drive, encrypting ?les on the server as well. The ransomware encrypted all their critical data, including customer information, ?nancials, and supply chain data. The attackers demanded a ransom of $50,000 in cryptocurrency in exchange for the decryption key. The company refused to pay the ransom, hoping they could restore their data from backups. However, to their dismay, they discovered that their backups were outdated, and the most recent backup was over two weeks old. This meant they had to retrace two weeks of all business operating documents, and rebuild their systems and data from scratch, causing signi?cant downtime and losses. SOLUTION: After the attack, the company engaged Entrust Network Services, an ISO 27001 certi?ed IT consulting ?rm specializing in cybersecurity and data backup and recovery solutions. The IT consulting ?rm assessed the damage caused by the ransomware and provided recommendations for preventing future attacks. The consulting ?rm recommended implementing a robust backup and recovery solution that includes cloud backup, data replication, and data deduplication technologies to ensure that data is continuously backed up and available for recovery in the event of an attack. The IT consulting ?rm implemented a three-tier backup and recovery solution. The ?rst tier involved cloud backup, where all data was backed up to the cloud at regular intervals. The second tier involved data replication, where data was replicated to a secondary site in real-time. The third tier involved data

2. deduplication, where redundant data was removed from backups, reducing the backup storage requirements and speeding up the recovery process. RESULTS: The implementation of the backup and recovery solution was successfully launched at the start of 2022, and the company hasn’t experienced any data loss or downtime due to cyber-attacks since then. Periodic restoration exercises were successfully conducted and the company can now recover from any cyber-attack within minutes, minimizing any potential downtime and losses. The company also implemented a robust employee cybersecurity awareness training program to ensure that employees are aware of the risks associated with cyber-attacks and how to prevent them. Conclusion ABC Corporation learned the hard way that data backup and recovery is critical to their business continuity. They were fortunate to have found a reliable IT consulting ?rm that helped them implement a robust backup and recovery solution that has since protected them from any future cyber-attacks. The company has now become a strong advocate for cybersecurity best practices, including data backup and recovery, employee cybersecurity awareness training, and network security monitoring. Entrust Network has been supporting SMEs since 2006. Let us become a part of your team. Contact Us WHO WE ARE OUR SOLUTIONS CREDIBILITY Recognised as one of the most trusted IT Company in Singapore, we have helped businesses in various industries to plan, integrate, manage and maintain their IT infrastructure. Corporate Pro?le IT Helpdesk Service Clientele Why Entrust IT Managed Service Partners & Suppliers News & Insights IT Service for NGOs Certi?cations Careers Microsoft 365 Testimonial Contact Enterprise Wireless / Network Enterprise Backup & Recovery Next-Gen Firewall (NGFW) Endpoint Security & Control SIEM / Network Monitoring DPO as a Service Cyber Security Services Privacy Notice Copyright © 2006-2024 Entrust Network Services Pte Ltd. All rights reserved. Designed by SBWD