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Supporting People

Commenced 2003Partnership between Council, PCT and Probation12 Client groups including;Older People, Drugs/Alcohol, Homelessness, Domestic violence, Excluded groups, physical/sensory disabilities, mental health, teenage parents.Governed by grant conditions set by DCLGAdministered by Local Authority.

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Supporting People

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    1. Supporting People Lambeth Sheltered Housing Commission 11 October 2006

    3. Governance- Department of Communities and Local Government Monitoring Authority – Audit Commission Commissioning Authority- Commissioning Board Administration- Administering Local Authority (ALA) SP team Service Providers- Private Sector, Public Sector (including ALA & Third Sector

    4. 2003 Grant £22,565,449 Services 368 14% Spend Older People 49% Units Older People Decommission SHMG- loss of residential care has led to the large differenec in figuresDecommission SHMG- loss of residential care has led to the large differenec in figures

    5. Comparative 2003/04 Grant Legacy

    6. Service review process 3 year programme completed March 2006 Included; Stakeholder and user consultation Performance review Site visit Quality assessment framework Service review possible outcomes; Recognition of excellent service Service improvement plan Remodelling Decommissioning

    7. Stakeholder and user consultation Service user feedback from each scheme –summary report available Sheltered Housing User survey- 700+ responses Stakeholder feedback requested for each scheme- considered in review

    8. Performance review Key Performance indicators KPI1 supported to establish and maintain independent living KPI3 Fair access for BME users Service PI’s Availability Utilisation Staffing Throughput

    9. Site visit Meet with service provider Meet with service users Examine policies & procedures Visit premises Validate Quality Assessment Framework

    10. Quality Assessment Framework Scored from A-D on 6 core service objectives; C1.1 Needs and Risk Assessment C1.2 Support Planning C1.3 Security, Health and Safety C1.4 Protection from abuse C1.5 Fair access, diversity and inclusion C1.6 Complaints

    11. Service review findings Consultation

    12. Strategy Consultation

    13. Service review findings Quality Assessment framework

    14. Strategic priorities

    15. OP sector priorities

    16. Alternative models

    17. Alternative models

    18. Alternative models

    19. Alternative models

    20. Lambeth Pilot

    21. Supporting People investment

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