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At Kickr Technology, we have a team of trained and talented Bot developers who know the latest Chatbot technologies. From chatbot development to its optimization, we follow the standards and rules.
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CHATBOT DEVELOPMENT intelligence by machines
What is a Chatbot? For a deeper understanding of Chatbot, we can define it as a computer program that impersonates human conversations in its natural format, which may include text (since the advent of bots) or spoken language using artificial intelligence (AI) techniques such as Natural Language Processing (NLP) and audio analysis.
How do the Chatbots function? The main technology that lies behind chatbots is NLP and Machine Learning. Chatbots have to rely on the ability of the algorithms to detect the complexity of both text and spoken words. When a question is presented to a chatbot, a series or complex algorithms process the received input, understand what the user is asking, and based on that, determines the answer suitable to the question.
Types of Chatbots Machine Learning-based chatbots Rule-based Chatbots Chatbots that are based on machine learning can hold more complex conversations as they try to process the question and understand the meaning behind the question. Chatbots follow a set of established rules or flows to respond to questions posted by a user.
Use Cases of Chatbots There are various interesting chatbots, which can make your life easy. Let’s take a look at some of the chatbots that are used in various industry segments. Online Shopping Healthcare Support CRM Effective Project Management Tools to Develop Chatbots
Chatbot Development Platforms QnA Maker IBM Watson This is another bot from Microsoft, which is exactly as the name suggests. Watson is one of the most preferred platforms when it comes to building AI chatbots. Microsoft Azure Bot Service Semantic Machines This company focuses on developing next-generation conversation AI-based chatbots. The Azure bot service provides the developer with SDK and portal, along with a bot connector service that will allow the developer to connect to any social media platform.
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