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Chatbot Overview

What is a chatbot for the website? How do they work: A complete guide for beginners.

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Chatbot Overview

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  1. CHATBOT OVERVIEW

  2. What is a chatbot?

  3. Chatbots are those Artificial Intelligence systems that can interact through text or voice interface.

  4. Types of Chatbots Rule-based bots:Rule-based bots answer queries based on some rules set for them and are not trained to answer complex questions Conversational Artificial Intelligence: Conversational AI allows bots to learn through machine learning and these provide the more human touch in their conversations.

  5. How Do Chatbots Work? Real time response conversational strategy interaction personalisation. Request analysed by the AI users, information is taken into account. User makes a request

  6. Why are Chatbots for websites Important? • Speed of Issue Resolution: Chatbots resolve the issues faster than any human. • Convenience: People feel convenience in using chatbots than going through the whole of the website. • 24/7 service: Customer does not have to wait for hours for resolution of their problems.

  7. Some key points and you are ready to build your chatbot- • You must specify the task that your bot can assist with. • Your chatbot should ask relevant questions and give useful suggestions. • Response time of your bot must be less than 45 seconds. • You must specify the exact goal of the chatbot and you can easily create a chatbot for your business using chatbot application.

  8. Conclusion: We live in an era of advanced technology where people love to stay connected with each other through social media rather than physically present world. Their virtual existence is more important. We cannot undermine the fact that now people crave for quick and easy solutions for all their problems. So, it’s high time you understand that what is a chatbot and engage them for your business.

  9. So why wait, Click hereto create a chatbot for your business for FREE today.

  10. Thank You! ☺

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