Transform your business using CRM

1. Transform your business using CRM SalesBabu CRM For Small/Medium Size Business & Startups M: +91 9611 171 345 Email: sales@salesbabu.com

2. CRM improves productivity CRM helps you to improve productivity by making your work easier and quicker for your employees. It helps you to automate tasks which helps your employees to be productive at work. The specifications which improve productivity are - • Sales force automation CRM software lets you automate and streamline a few business tasks like Account Management, Contact Management, Opportunity Management, Sales Pipeline Management, Sales Forecasting Analysis, Sales Activity Management and Sales Team Performance Evaluation. • Sales tracking helps you maintain effective sales forecasting and capabilities that automate, streamline, synchronize all the sales activities • Sales forecasting software can provide strategic value, increase your visibility into the supply chain management process, and drive your growth. • One of the most crucial aspects for impressive marketing campaigns, sales, and rerun business is the change in the company’s approach towards managing large-scale client management and customer relationships. M: +91 9611 171 345 Email: sales@salesbabu.com

3. Quick look at customer profile You may be a small business or a start up but you need to maintain data of your valuable customers for future references. The CRM not just provides basic customer information but it also gives you information about the customer’s purchase history, complaints, buying patterns and other demographic data. The CRM comes with a 360 degree customer view application. The benefits of 360 degree view are - • Customer alignment • Enables predictive analysis • Helps to manage customer loyalty • Reduces higher amount of marketing costs • Audits data M: +91 9611 171 345 Email: sales@salesbabu.com

4. Enhances customer experience CRMs are basically known for enhancing customer satisfaction and maintaining a good relationship with them in order to retain the existing customers for a long run. The specifications that boost customer experience are - • Customers can easily interact with their concerned department as the CRM streamlines the customer interactions. • Based on the available customer data the representatives can send offers and details of the products and services to the target customers. Thus, the right customers get the right information about the right products at the right time. • As the information about the customer’s purchase history, complaint history and buying preferences are readily available, it eliminates confusion for the representative in further time period about how to communicate with the customer. • The availability of centralized data also helps to create offers, personalized messages and discounts to enhance customer experience. M: +91 9611 171 345 Email: sales@salesbabu.com

5. Ensures better internal communication If you want your team members from different departments to work together they need to be aligned. There may be miscommunication or absence of communication among the team members which can become a reason for inter departmental conflicts. Thus, with the help of shared work management software, marketing and sales can enhance efficiency in its working. The CRM software also helps the business to track marketing as well as sales outreach strategies. M: +91 9611 171 345 Email: sales@salesbabu.com

6. Filters marketing efforts TheMarketing Automation Softwarefocuses upon concentrating over the target groups by providing information about their personal interests and purchase patterns etc. And not just the existing customers it also helps in the creation of more and more leads ultimate for sales. Thus, CRM helps you to concentrate on the target customers which in turn increases the profit and revenue of the business. M: +91 9611 171 345 Email: sales@salesbabu.com

7. Ensures right decision making As the CRM software provides the real inside of complex raw data captured and reproduced for decision making at a single dashboard. The presentations of requisite data in the form of graphical charts, metric analytics and more crisp MIS reports ensures saving of your time and will also help you to measure your business competence in meeting the demands of your customers. It also provides information about various aspects that require right decisions to be taken in order to manage work more effectively. The tasks are - • You can create follow ups through the Online task management tool, where you can keep a check on assigned tasks, mark follows, logging complaints, and closing of complaints, customer remarks etc. • You can also set reminders to the follow up activities. • You can maintain remarks and notes on the scratch pad. M: +91 9611 171 345 Email: sales@salesbabu.com

8. Conclusion The CRM software has en number of benefits in terms of • improving productivity • providing centralized data • improving interdepartmental communications • enhancing the marketing efforts • making the right decisions • enhancing customer experience etc It is one of those best versions of strategies that help you to transform business in order to achieve organisational goals. You may be small business, large enterprise or a start up, CRM ensures productivity and work efficiency to every business concern. In brief it is a cost effective strategy used to manage business that lets you outshine your performance in the business world. M: +91 9611 171 345 Email: sales@salesbabu.com

9. Many Businesses trust Salesbabu, including M: +91 9611 171 345 Email: sales@salesbabu.com

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