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XR Training Best Practices - Jeff Meador, COO, Portico

This talk serves as a getting started guide for organizations looking to implement XR training in the workplace. We’ll cover a series of best practices and how you can make informed decisions about these new methods for training and skills development. Topics include finding the right use case, defining appropriate metrics and goals, understanding the various technologies available to use in XR training, and how to structure training content for better learning in XR.

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XR Training Best Practices - Jeff Meador, COO, Portico

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  1. Best Practices for Immersive Reality Training

  2. Introduction Jeff Meador VR/ AR Association Portico www.portico.ai 2

  3. Terminology Virtual Reality • 360 Video • Room Scale/ 6DoF • Augmented Reality • Mixed Reality • Immersive Reality/ XR • www.portico.ai 3

  4. Sample Use Cases: 360 Video Observational tasks, where the goal of the training is to familiarize, observe, or identify Viewing a construction site to recognize safety hazards and • violations • Reviewing a hotel room to make sure it’s been made to company standards Familiarizing staff with a new cabin of service on an airline • www.portico.ai 4

  5. Sample Use Cases: Room Scale Mechanical tasks; anything that requires movement, manipulation, or interaction Assembling a mechanical part • Performing a medical procedure • Leadership and management role play scenarios • www.portico.ai 6

  6. Sample Use Cases: Augmented Reality Training while doing a task; Just-In-Time training resources for a specific job Viewing schematics and instructions during widget assembly • You-see-what-I-see mentoring opportunities • Optimized directions around a complicated warehouse • www.portico.ai 8

  7. Identifying Project Goals What is the lesson you want to teach? • How will you measure success, both during training and on the job? • How does Immersive Reality benefit the training in a way that is not achievable via traditional training methods? • Where do you expect employees to train in Immersive Reality? • When do you expect employees to train in Immersive Reality? • What technical support is available? • www.portico.ai 10

  8. Structuring Immersive Reality Training Keep lessons short • Always include a tutorial or instructions inside the application • Make sure to provide value no matter where the learner is looking • Narratives can branch based on user actions or selections; embrace this • Identify where this fits in to the overall learning plan • www.portico.ai 11

  9. Building Learner Engagement • Don’t feel limited by a single narrative thread Ask the learner to perform an activity from time to time • If you have access to handheld controllers, use them • Most Immersive Reality headsets have a microphone built in. Think of ways to use it • Provide haptic feedback where appropriate • Use all of the environment • Encourage exploration • www.portico.ai 12

  10. UI/ UX Considerations Displaying text and menus • Gaze controls • Mirroring real world gestures • Clearly define objects that learners can use • Always have a backup plan for UX-gone-wrong • www.portico.ai 14

  11. Directing User Attention Desaturate unimportant areas • Use arrows or glow effects • Shiny keys • Audio cues • Pause and wait • www.portico.ai 16

  12. Reducing Motion Sickness Blink • Maintain constant speed • • Keep user’s gaze free Graybox the periphery • • Don’t move! www.portico.ai 17

  13. Raising the Stakes Show the results of good and bad sessions • Create empathy with digital avatars • If there is danger, make it feel real • This does not mean that everything needs to be photorealistic quality • www.portico.ai 19

  14. Comfort and Patience Test frequently on device • Keep your framerate smooth • • Remember: this is probably your learner’s first time in Immersive Reality, too www.portico.ai 21

  15. First Steps Choose the right opportunity • Leverage the Immersive advantage • Know your audience • Integrate smartly • Start focused and plan big • Support ongoing implementation • www.portico.ai 22

  16. Importance of Virtual Reality People are 20% more likely to change their behavior following a VR experience. 20% VR is 33% more effective than video in improving long-term retention. 33% A VR session can provide up to 80% retention after a year, compared to only 20% with traditional training methods. 80% www.portico.ai 23

  17. www.thevrara.com Jeff Meador www.portico.ai

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