Enhance Customer Reach with WhatsApp Salesforce Integration

1. SALESFORCE + WHATSAPP: A POWERFUL CUSTOMER ENGAGEMENT COMBO With WhatsApp becoming a primary communication channel for millions of users, organizations are now turning toward WhatsApp Business Salesforce solutions to deliver faster, more personalized, and more engaging customer experiences. 360 SMS APP 19 NOV, 2025

2. TABLE OF CONTENTS The Power of Salesforce WhatsApp Integration Understanding Salesforce WhatsApp Integration Pricing Why Businesses Prefer WhatsApp Salesforce India Solutions How WhatsApp Business Salesforce Integration Transforms Business Communication Final Thoughts Need Assistance or Have Questions? We’re Here for You!

3. WHY BUSINESSES PREFER WHATSAPP SALESFORCE INDIA SOLUTIONS India is one of the largest WhatsApp user bases in the world, making it an essential channel for customer interactions. The growing demand for Whatsapp Salesforce India solutions comes from the need to reach customers quickly and reliably. From e-commerce brands to healthcare, finance, education, logistics, and real estate—every sector benefits from WhatsApp automation. With Salesforce as the world’s leading CRM, businesses can manage all customer data in one place. When combined with WhatsApp, the communication becomes seamless and efficient. This is where solutions like 360 SMS APP empower organizations with advanced automation and easy- to-manage WhatsApp campaigns.

4. THE POWER OF SALESFORCE WHATSAPP INTEGRATION Implementing Salesforce WhatsApp integration enables businesses to offer immediate responses and real-time updates. Instead of relying on manual messaging or switching between platforms, teams can send messages directly from Salesforce dashboards. Some major benefits include: 1. Automated Customer Workflows 2. Personalized Messaging at Scale 3. Improve Reply Rates and Customer Satisfaction 4. Manage Multiple Campaigns Effortlessly

5. 1. AUTOMATED CUSTOMER WORKFLOWS Using the Salesforce WhatsApp API, you can automate: Order confirmations Appointment reminders Delivery notifications Payment alerts Support ticket updates This reduces manual work and ensures customers stay updated at every step.

6. 2. PERSONALIZED MESSAGING AT SCALE Salesforce stores customer behavior, history, and preferences. When combined messaging, you can send highly personalized messages at scale. Platforms like 360 SMS APP help businesses tailor WhatsApp journeys that enhance engagement and increase conversions. with WhatsApp

7. 3. IMPROVE REPLY RATES AND CUSTOMER SATISFACTION WhatsApp messages boast higher open and reply rates compared to emails and calls. Integrating WhatsApp Business Salesforce features enables communication. This leads to quicker resolutions and relationships. instant two-way stronger customer

8. 4. MANAGE MULTIPLE CAMPAIGNS EFFORTLESSLY Marketing teams can design promotional, informational, and re-engagement campaigns directly from Salesforce. With analytic dashboards, they can track message performance, customer behavior, and ROI in real time. Solutions such as 360 SMS APP offer easy templates, quick-send features, and structured campaign flows to simplify complex messaging tasks.

9. UNDERSTANDING SALESFORCE WHATSAPP INTEGRATION PRICING Many businesses evaluating salesforce WhatsApp integration pricing want clarity on the cost model. Typically, pricing includes: WhatsApp Business API charges (per message sent or received) Salesforce add-on license or connector subscription Optional features such as chatbots, automation, and message templates While costs vary depending on volume and features, the ROI remains high because WhatsApp ensures faster communication, better customer engagement, and reduced operational effort. When selecting a solution, it’s essential to partner with a provider that offers transparency, flexibility, and powerful features. Providers like 360 SMS APP deliver competitive pricing and enterprise-grade capabilities, making it easier for businesses to scale communication.

10. HOW WHATSAPP BUSINESS SALESFORCE INTEGRATION TRANSFORMS BUSINESS COMMUNICATION Businesses can achieve remarkable improvements by leveraging WhatsApp’s real-time communication and Salesforce’s robust automation. From onboarding to post-purchase support, every step of the customer journey becomes smoother. With automated replies, dynamic templates, and AI-driven workflows, brands can operate more efficiently and provide 24/7 service without increasing workload. This is especially crucial for high-volume industries where instant communication is a must.

11. FINAL THOUGHTS The combination of WhatsApp Business Salesforce, Salesforce WhatsApp API, and powerful tools like 360 SMS APP creates a highly efficient communication ecosystem for modern businesses. Whether you operate in Whatsapp Salesforce India or globally, this integration enhances customer engagement, saves time, and drives better results. If you’re looking to streamline messaging, automate workflows, and improve customer journeys, now is the best time to adopt a reliable Salesforce WhatsApp integration strategy.

12. NEED ASSISTANCE OR HAVE QUESTIONS? WE’RE HERE FOR YOU! United States: +1 323 641 4417 United Kingdom: +44 740 327 9473 Australia: +61 48885 3632 India: +91 806 902 7849 Email: care@360smsapp.com Contact Form: Visit our page → https://360smsapp.com/contact-us/ Contact Us Today and Get Personalized Support!

13. THANK YOU 360 SMS App is a powerful, Salesforce- native messaging platform that brings seamless one-on-one SMS/MMS and bulk texting right inside your CRM. It enables marketers, sales teams, and administrators to automate triggered messages and responses, integrate chatbots, and schedule campaigns — without leaving Salesforce. With real- time engagement, template support, and deep CRM integration, 360 SMS App helps businesses customer conversations, outreach, and simplify communication workflows. care@360smsapp.com +1 323 641 4417 https://360smsapp.com/ LAGUNA BEACH, CA 92651 improve boost