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Financial Aid Leadership

Financial Aid Leadership. Lisanne Masterson SASFAA President Director, Financial Aid Brevard College lisanne@brevard.edu. Agenda. What is Leadership? Personal Leadership Traits Financial Aid Leadership Office Campus FA Associations Maslow’s Hierarchy What’s Next?. Leadership.

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Financial Aid Leadership

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  1. Financial Aid Leadership Lisanne Masterson SASFAA President Director, Financial Aid Brevard College lisanne@brevard.edu NCASFAA - Spring 2008

  2. Agenda • What is Leadership? • Personal Leadership Traits • Financial Aid Leadership • Office • Campus • FA Associations • Maslow’s Hierarchy • What’s Next? NCASFAA - Spring 2008

  3. Leadership • Definition – “The office or position of a leader”; “The quality of a leader (i.e. the capacity to lead)” Qualities Knowledge/How To Responsibilities Communication Delegation Parliamentary Procedure NCASFAA - Spring 2008

  4. Principles Marking a Leader of IntegrityE. Grady Bogue • Curiosity • Candor • Courtesy • Courage • Compassion NCASFAA - Spring 2008

  5. Knowledge of Self • Seek to identify personal goals, motives, insecurities, strengths and weaknesses. • You must have a commitment to the profession and/or organization, not yourself NCASFAA - Spring 2008

  6. Leadership - Basic Skills Attitude Sensitivity Enthusiasm Understanding Passion Good Listener Knowledge Humor Ability to Teach Rapport Tolerance Flexibility Patience Evaluation Skills Appearance Voice & Speech NCASFAA - Spring 2008

  7. Leadership Qualities • Personality • Organizational Skills • Type of Authority • Persuasiveness • Knowledge • Creativity • Vision NCASFAA - Spring 2008

  8. Financial Aid LeadershipIn The Office • Increase specific program knowledge • Expand FA knowledge to other areas • Take on special projects • Oversee work study students • Offer solutions to problems • Find opportunities to share, inform & educate NCASFAA - Spring 2008

  9. Financial Aid LeadershipOn Your Campus • Be an active advocate for FA issues (especially as it relates to other offices – Registrar, Finance Office, Admissions, Advancement, etc.) • Open Campus Days, Summer Orientation • Academia – Financial Literacy (credit, ID theft) • Sponsor/Host Financial Workshops (Tax Returns, Budgeting, Basic Finances) • Serve on college-wide committees NCASFAA - Spring 2008

  10. Financial Aid LeadershipIn Your Community • Financial Aid Nights • Be the FA resource • Host a local guidance counselor • Participate in FAFSA Day • Write an article for the local newspaper • Do a radio/TV spot during FA Awareness Week NCASFAA - Spring 2008

  11. FA Leadership In Your Professional Association Make connections Find a mentor, Be a mentor Start small and increase responsibility • Work at conference (moderate, pkt stuffing, etc.) • Be a concurrent session speaker • Serve on a committee • Become a committee chair • Run for office NCASFAA - Spring 2008

  12. Maslow’s Hierarchy • Basic Human Needs • Survival (Free from Hunger, Thirst, Cold) • Security (Shelter from Weather/Predators) • Belonging (Social Opportunities; Friends) • Prestige (Confirmation of Self-Worth) • Self Fulfillment (Peace Within; Contributions to Betterment of Society) NCASFAA - Spring 2008

  13. Maslow’s Hierarchy Adapted for FAAs • Stable Office Staff/Necessary Equipment • Good Processes/Adequate Funding • Friends/Support Network • Professional Development/Career Advancement • Legislative Advocacy NCASFAA - Spring 2008

  14. Where Do You Go From Here? • Share your knowledge/expertise • Continually evaluate systems in order to improve efficiency and effectiveness • Be positive, upbeat • Be open to new possibilities – don’t say “that won’t work” or “we’ve tried that before” • Make a personal commitment to maintain your strong ethics and professionalism NCASFAA - Spring 2008

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