A “taste” of leadership Programme Developing an effective team Don Garford

1. A “taste” of leadership ProgrammeDeveloping an effective teamDon Garford

2. Developing an effective teamProgramme • What is a team? • The stages to becoming an effective team? • Achieving and maintaining the performing team

3. What is a team? For each of the groups of people say if you think they are a team, and if so what makes them a team

4. What is a team….a definition? …..a group in which the individuals have a common aim and in which the jobs and skills of each member fit in with those of the others….. Bernard Babbington-Smith

5. What is a team … a better definition? A small number of people with complimentary skills who are committed to a common purpose, performance goals, and common approach for which they hold themselves mutually accountable. Katzenbach and Smith Self assessment of your team? Turn to the person next to you and say how well you think your own team measures up against each aspect of this proposition? Totally – Largely – Partly- A little - Not at all

6. The stages to becoming an effective team(Tuckman, Development sequences in small groups) Forming Storming Norming Performing

7. Achieving and maintaining the performing teamThe balancing act!(John Adair, Action Centred Leadership) Task Individual Team

8. Achieving and maintaining the performing team Getting the team values right • Achievement • Adventure • Affection • Competitiveness • Co-operation • Freedom • Friendship • Inner Harmony • Integrity • Involvement • Loyalty • Pleasure • Power • Recognition • Self-esteem • Wealth

9. Achieving and maintaining the performing team Getting flow of communication right!

10. Achieving and maintaining the performing team Getting the content of communication right(Adapted from Bales) Task relevant acts Questioning Asks for information Asks for opinion Asks for suggestions Providing Gives suggestions Gives opinion Gives information Socio emotional Positive acts Shows solidarity Shows tension release Shows agreement Negative acts Shows disagreement Shows tension Shows antagonism

11. Achieving and maintaining the performing team Getting decision making right Commitment

12. Achieving and maintaining the performing team Understanding team “roles” Team Role Technical Role

13. Team “roles” – the benefits? • Knowledge of self • Knowledge of each other • Understanding of how to interact with each other • Understanding of team “balance”

14. Belbin scoring Discussion point Look at the team results. What does the profile tell you about your team and what you might do to develop it? Enter your name and your scores in the respective column

15. Achieving and maintaining the performing team Using work to learn - Significant Event Analysis Formal – develop skills to analyse and solve problems To learn from and improve What/why/how Informal – improve ability of team to openly discuss and handle difference Leader has focus on creating appropriate “climate”

16. Achieving and maintaining the performing teamThe leaders “duty” to role model The conscious or unconscious behaviours of a person that can influence the behaviours, styles and attributes of another person Real role modelling? Whose behaviour do you admire? What do you admire about their behaviour? Why do you admire it?

17. Role modelling Social learning theory • People observe the behaviour of others in given situations, and note the outcomes of those behaviours • Consequently, they use this knowledge to shape their own behaviour in similar contexts with expectations of similar outcomes Albert Bandura

18. Social learning theory

19. Developing an effective team • What is a team? • The stages to becoming an effective team? • Achieving and maintaining the performing team Final reflections Reflect upon what we have covered in this workshop and draw one conclusion for you as a “developer” of your team