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Real Tools and Approaches for Virtual Team Communication

Real Tools and Approaches for Virtual Team Communication. Michael J. Frenette, CCP, I.S.P., PMP PMI Nova Scotia (& Sierra Systems Group) MikeFrenette@Eastlink.ca and ipp@pmi.ns.ca (902) 423-1764. Agenda. Today’s Communication Tools for the Virtual Team Collaborative portals

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Real Tools and Approaches for Virtual Team Communication

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  1. Real Tools and Approaches for Virtual Team Communication Michael J. Frenette, CCP, I.S.P., PMP PMI Nova Scotia (& Sierra Systems Group) MikeFrenette@Eastlink.ca and ipp@pmi.ns.ca (902) 423-1764

  2. Agenda • Today’s Communication Tools for the Virtual Team • Collaborative portals • Desktop Sharing • Integrated Teleconferences • Building the Virtual Team Spirit • Cultural Sensitivity • The Virtual Meeting

  3. Agenda • Today’s Communication Tools for the Virtual Team • Collaborative portals • Desktop Sharing • Integrated Teleconferences • Building the Virtual Team Spirit • Cultural Sensitivity • The Virtual Meeting

  4. Collaborative Portals • One of the most important aspects of virtual teaming

  5. Definition • Collaborative Portals are Web sites that permit participants to collaborate with one another asynchronously • Like a LAN, but on the WAN – secure and accessible anywhere, anytime • But MORE than a file storage area • Your project team’s information repository, enabled by Content Management • Very little technical knowledge needed • Those who can use a word processor or a spreadsheet can use a collaborative portal • Content Management is the name of the game • Allows distribution of the workload

  6. Collaborative Portal Software • Many Options • Commercial Offerings • Microsoft SharePoint • Oracle Collaboration Suite • SAP Enterprise Portal • … • Open Source • DotNetNuke • Joomla • Ruby on Rails • …

  7. Virtual DocumentationBeyond Meeting Minutes and Document Storage • Minutes and action items • Document repository  • Announcements • Surveys/votes • Discussion groups • Lists • Pictures

  8. Use Your Collaboration Portal Effectively

  9. Virtuous Virtual CommunicationRid Yourself of Email Hades! • Use Content Subscriptions • Alerts in SharePoint • “Tell me when [something] is added” in DotNetNuke • Create “Mandatory subscription rules” • Avoid sending document attachments • Include links to the collaborative site in emails • Asynchronous error correction – a nice feature • Consider not sending emails at all when posting items in mandatory subscription areas • Motivate team members to subscribe!

  10. Encourage SubscriptionKeep useful information on your site

  11. Why Alerts Are Better than Emails

  12. Agenda • Today’s Communication Tools for the Virtual Team • Collaborative sites • Desktop Sharing • Integrated Teleconferences • Building the Virtual Team Spirit • Cultural Sensitivity • The Virtual Meeting

  13. Desktop sharingCommunicating with your team

  14. Desktop Sharing Tools • Several options • Go to MY PC • WebEx • NetMeeting • Others….

  15. Definition • Desktop sharing allows: • You to share your computer screen over the internet with other people not in your office • You to provide control to a remote participant • a remote participant to share his/her desktop • Sometimes also has features such as: • Integrated teleconferencing, regular or VOIP • Notation and whiteboard functions • Video and sound • Recording functions

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