1 / 6

NYC Taxi and Limousine Commission Experience with Credit / Debit Cards in Taxis

NYC Taxi and Limousine Commission Experience with Credit / Debit Cards in Taxis. IATR Survey Results. 20 Respondents (11 USA, 9 Canada, Bermuda) 90% Accept Credit Cards 50% Mandated / 50% Optional 3 Cap Credit Card Fees Fees Related to credit cards Reoccurring Monthly Fees (Base)

abel
Télécharger la présentation

NYC Taxi and Limousine Commission Experience with Credit / Debit Cards in Taxis

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. NYC Taxi and Limousine CommissionExperience with Credit / Debit Cards in Taxis IATR Annual ConferenceSeptember 12 - 16, 2009New York City

  2. IATR Survey Results • 20 Respondents (11 USA, 9 Canada, Bermuda) • 90% Accept Credit Cards • 50% Mandated / 50% Optional • 3 Cap Credit Card Fees • Fees Related to credit cards • Reoccurring Monthly Fees (Base) • Initial Equipment Costs (Driver) • Equipment Maintenance Costs (Driver) • Transaction Fees (Driver) • 50% Permit the Passenger to Swipe Card IATR Annual ConferenceSeptember 12 - 16, 2009New York City

  3. TLC Experience with Credit Cards • Optional before 2007 mandate • Required as part of T-PEP • Store Forwards • Floor Limit Approval • Initial resistance • Enforcement - Secret Rider • Now almost 40% of fares by dollar value IATR Annual ConferenceSeptember 12 - 16, 2009New York City

  4. Chart of Credit/Debit Card Usage Credit/Debit Card Fare* Over $800,000,000 Credit/Debit Card Trips*Over 53,000,000 *Oct 07 to Aug 09 IATR Annual ConferenceSeptember 12 - 16, 2009New York City

  5. Other Credit/Debit Facts • Tips Average 18%+ • Automatic Tip Calculator • Idea from focus groups • Chargebacks rate extremely low (1:10,000) IATR Annual ConferenceSeptember 12 - 16, 2009New York City

  6. T-PEP Business Model • Owner Pays For: • Installation cost • Monthly Service Charges • Maintenance • Driver Pays For: • Credit/Debit Card Fee • Capped at 5% • Driver paid at end of shift IATR Annual ConferenceSeptember 12 - 16, 2009New York City

More Related