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Supplier Performance

Supplier Performance. Growing Supplier Impact. Suppliers Are A Growing Part Of Manufacturing Coordinating And Monitoring Performance Is Critical Lower Costs Of Supplied Parts Is Key To Overall Lower Cost Supply Chain Management Systems Focus on Inventory and Financial

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Supplier Performance

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  1. Supplier Performance

  2. Growing Supplier Impact • Suppliers Are A Growing Part Of Manufacturing • Coordinating And Monitoring Performance Is Critical • Lower Costs Of Supplied Parts Is Key To Overall Lower Cost • Supply Chain Management Systems • Focus on Inventory and Financial • Don’t Handle • Product Development • APQP/PPAP • Process Driven Supplier Quality

  3. Supplier Performance Supplier Sourcing Supplier Collaboration Supplier Oversight Concept Initiation/Approval Program Approval Prototype Pilot Launch Planning Planning Product Design and Development Process Design and Development Product and Process Validation Production Feedback, Assessment and Corrective Action

  4. Quality Time Cost Supplier Metrics – Price, Delivery, & Quality -- Aberdeen Report – 2005

  5. Scorecard Challenges • Data is widely dispersed • Consolidating the data is either • A large integration initiative • A repetitive, manual process • Most scorecard programs are produced by visual companies not data companies • The result is hollow dashboards • Require a substantial data consolidation effort • Are difficult to defend or trace • Have only one layer of data • Point out issues, but don’t provide answers

  6. Sample Scorecard & Data Origin • Price (ERP) • Delivery (ERP) • Quality (IQS) NCM (IQS) NCM (IQS) • Target Cost Reduction (IQS) • Reduction Timing (IQS) • Actual Reduction (IQS)

  7. Missing Quality Data & Location

  8. IQS: Defensible Dashboards • IQS centralizes data used in decisions • Current document and data revisions • The ability to have custom “role based” views of data • The ability to trace across silos and suppliers • Engineering • Suppliers • Manufacturing • Purchasing • Quality IQS: Not just another pretty face

  9. IQS Centralizes Decision Making Data Centralize Quality Details • Key Part Characteristics • APQP Status and Steps • Checklists • DFMEA, PFMEA • Control Plans, Process Flows • Part Submission / PPAP • Test Results • Change Requests • NCM / CAPA Integrate Legacy Data • ERP • PLM • MS Office: Project, Outlook, Excel

  10. IQS Allows You To Work Like a Team • Supplier Cost Reduction Programs Supplier Performance • Dock to Stock / Receive and Inspection(Why can’t I use these parts in receiving?) Plant Management Engineering Purchasing Quality • Coordinate APQP • Coordinate ECN’s • Coordinate Revisions • Fast Turnaround • Tooling Status • Gaging Status • Supplier Sourcing • Historical Metrics • Contract Review • Supplier Collaboration • Supplier Suggestions • PPAP Status • Supplier Oversight • Timely, defensible metrics • Performance Data • Fast Issue Resolution • What could impact • upcoming work • NCM/CA updates & details • Receiving and Inspection Supplier • Consistent Metrics • Access to Key Information • NCM Resolution • APQP/PPAP Development Coordination

  11. Consistent, Reliable Information For The Entire Team Purchasing Plant Manager Quality Supplier Scorecard

  12. Plant Manager Dashboard – PPM

  13. Purchasing Manager –PPM Analysis

  14. Quality Manager – PPM Analysis

  15. Defensible Scorecards – At The Click of a Mouse

  16. Dynamic Analytics Use For : Problem Resolution Brain Storming Productive Meetings

  17. Up To The Minute Updates Details To Get the Job Done Secure Login On-Line Supplier Collaboration

  18. Manufacturer – IQS Supplier Using MS Project E-mail IQS Project Connect IQS Connector Integrates Updates Update in MSProject E-mail Bi-Directional MSProject Integration Connects Project to Project Updates Activities, Dates, Resources Supplier Connectivity – MS Project

  19. Key Capabilities: Supplier Performance • Manage Supplier Outsourcing To Reduce Risk • Coordinate Supplier Participation In The Product Launch Process • Manage Supplier Part Submittal Process • Track And Remedy Supplier Non Conformances • Manage The Supplier Corrective Action Process • Provide Visibility Into Supplier Communications • Improve Inspections With Dock To Stock Capabilities • Reduce Labor And Errors Creating Supplier Scorecards • Track Supplier Performance For And Benchmark Sourcing Options • Improve Supplier Response Time With Coordinated Processes • Reduce Cost Of Supplied Products By Reducing Overhead

  20. OEM Success Story Success The IQS Supplier Quality Management System replaces aprototype developed internally using Microsoft Access. After we provided the business benefits with this prototype, we needed to move the concept to a more robust system. IQS improves the accuracy of recovery of costs that are directly related to suppliers providing nonconforming products and ensures that appropriate corrective and preventive actions (CAPA) are initiated and completed. The financial payback for this project is under six months

  21. Automotive Success Story Success An automotive manufacturer reduced its defects over all suppliers from 2,000 PPM to 700 PPM over one year by updating supplier ratings continuously and managing supplier corrective actions on its supplier portal

  22. Electronics Success Story Success A manufacturer reduced the average time to implement corrective actions at a supplier from 10 days to 3 days using e-mail notification and online status tracking. Another firm reduced the average time from 20 days to 10.

  23. Enterprise Solutions – Modular Approach Out Of The Box Solutions • Product Launch /APQP • Supplier Sourcing • Issue Tracking • Plant & Equipment • Standards And Compliance Up And Running In Days • Turnkey Solution • Installed Or ASP Modular Approach To Enterprise Deployment

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