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Practical exercise 2 Stakeholder analysis

Practical exercise 2 Stakeholder analysis. Exercise overview. Emails Consider needs of different stakeholders The creators of the resource Repository manager as its curator Users of the resource Apply FBS-based analysis from InSPECT method Identify actual behaviours

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Practical exercise 2 Stakeholder analysis

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  1. Practical exercise 2 Stakeholder analysis

  2. Exercise overview • Emails • Consider needs of different stakeholders • The creators of the resource • Repository manager as its curator • Users of the resource • Apply FBS-based analysis from InSPECT method • Identify actual behaviours • Turn behaviours into functions • Express results as technical properties • Cross-match properties to those from Object Analysis

  3. • Identify Stakeholders • Creator – view, annotate • Researcher corresponds during research with colleagues, peers, administrators etc. • Recipient – reuses content • Student wants to understand research lifecycles by studying real-world practice • Custodian – evidential chain • Maintains permanent email record for externally-funded projects, alongside data and eprint outputs

  4. • Select object type for analysis • Emails from Object Analysis phase

  5. • Determine actual behaviours • What does the creator do? • Example: adds attachments in formats shared with recipient • What is the re-user expecting to do? • Example: copy and paste text into report • What requirements does the custodian have? • Example: provide authentic copy of email exchange for FOI request

  6. • Determine actual behaviours - practical • Split into groups • Identify 2-5 behaviours for each stakeholder • There may be repetition across stakeholders • 10mins

  7. Classifybehaviours into set of functions • Taking your behaviours from the exercise, we turn them into functions e.g. “Know that emails were sent/received with attachments” >> “Identify association of attachments” (Category: structure)

  9. • Cross-match functions • Which functions can you see match those from the Object Analysis stage?

  11. • Assign acceptable value boundaries • This stage might not be needed in all cases • An example from audio files is loss of stereo channels – that might be acceptable to some users (e.g. oral historians) but not for others (e.g. musicians) • What might your various stakeholders accept?

  12. • Review and finalise • What behaviours did you determine for the different stakeholders? • What functions did you identify? • What correlation between object and stakeholder properties? • This process may be iterative in the real world, and repeated for a new/changed Designated Community or Archive

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