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welcome scicomacademy

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welcome scicomacademy

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    1. WELCOME Corporate Credential Presentation Scicom (MSC) Berhad

    3. SCICOM QUICK FACTS First outsourced contact centre in Southeast Asia to be awarded ISO:9002 subsequently ISO 9001:2000 certified First SCP-certified contact centre Multiple industry-award winner Multimedia Super Corridor (MSC) Status company 60-seat Disaster Recovery Site located 50 km away from KL First Malaysian BPO provider to be quoted on the KL Stock Exchange Founding member of the Malaysian CRM & Contact Centre Association

    4. LOCATIONS

    5. COUNTRIES SUPPORTED

    6. LANGUAGES SUPPORTED

    7. AWARDS SMART Awards The SMART Awards are issued by the prestigious UK business magazine, Direct Response in the UK. SMART Awards 1998 - 2001 Marketing (British Telecom) Awards 1998 Anti-attrition/loyalty program CCAM Awards CCAM is the Customer Relationship Management and Contact Centre Association of Malaysia CCAM Awards 2002 (Individual Awards) CCAM Awards 2003 & 2007 Call Centre of the Year (Gold Award) CCAM Awards 2004 & 2007 (Individual Awards) Frost & Sullivan Telecommunications Awards 2005 and 2007 Best BPO Company in Malaysia Malaysian Contact Centre Service Provider of the Year Award Recognition 2006 , 2007 & 2008 Listed within the Global Services 100 (NeoIT )

    8. SERVICE OFFERINGS

    9. SOME OF OUR CLIENTS

    10. REVENUE AND PROFIT AFTER TAX GROWTH

    11. THANK YOU End of Corporate Credential Presentation Scicom (MSC) Berhad

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