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Mobile Platform Development

Mobile Platform Development. LGICT Presentation. Ben Sinnott Spatial Systems Team Leader Ben.Sinnott@wyndham.vic.gov.au. Background Wyndham. 542km 2 on western fringe of Melbourne (part Metro part Rural)

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Mobile Platform Development

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  1. Mobile Platform Development LGICT Presentation Ben Sinnott Spatial Systems Team Leader Ben.Sinnott@wyndham.vic.gov.au

  2. Background Wyndham 542km2 on western fringe of Melbourne (part Metro part Rural) One of the fastest growing in municipalities in Australia. Its estimated residential population set to exceed 245,000 people by 2021 Growing pains… increased requirements on the same resources Get smarter about processes, utilize newer technologies to improve productivity

  3. Background • Some mobile device solutions existed but were isolated, single function based solutions • Many field tasks paper based • Plethora of Issues • Double handling of data • Security of Information • Audit compliance • Cumbersome data entry • Difficult to retrieve information • Simular processes across Council to same core functionality

  4. Solution • A platform to deliver solutions to multiple business functions (lower cost) • Flexibility to conform to different scenarios • Internally developed (lower cost, customizability, multiple device, support) • iOS app but with the deep level integration of an internal system (flow of data/automation key part of the solution) • Minimize manual data handling • Utilise the latest in mobile, web and spatial technologies • Connectivity (3G/4G) • Live environment with ability to work offline where lacking coverage

  5. Solution Framework Form submitted on iOS device (information, photos, location) server Data is sent to a central server using 3G/4G technology and spatially processed, acknowledgement sent back to devices Internal Systems Web Interface Information is then accessible to internal systems such as GIS and other web technologies to view/manage incoming data.

  6. Starting Point – FieldInspect • First attempt at new solution platform. • A mobile system to conduct mandatory road assets inspections across multiple categories • Note defects and generate work orders to resolve issues. • Heavy usage (~3000 inspections per month)

  7. Background – FieldInspect

  8. FieldInspect Solution • iOS app capable of running on iPhone, iPad and iPad mini (# of devices) • A series of web services to pull data to and from devices back to a central server • Server side spatial processing to associate inspections to assets (link to other systems) • Web interface to view/manage incoming inspections and generate work orders

  9. An end to end solution Database

  10. Integration-FieldInspect • Relatively live integration • (10min delay) • Inspections appear automatically • Real time issue management and analysis • Hotspot analysis • Find trouble areas • New opportunities

  11. Obstacles/Challenges- Field Inspect • Data transfer more sophisticated • Connectivity • Data display limitations • Apple Maps (Accuracy/Completeness) • Fragility • Security of Data/Device

  12. What we learnt - Field Inspect • Significant time savings were possible • Fluid UI/Very quick data entry • Automation of data flow between device and server. • Utilisation of device features (GPS, images) • Longer battery life (i.e. no downtime/return to office) • Ability to retrieve information • Simple but powerful, Apple gestures intuitive (training) • Users have innate understanding of technology • Updates/Installs easily deployable over the air AirWatch • Offline submissions were important feature • Solution can be adapted to develop other simular solutions.

  13. Transferability Other Applications VacantLand PoolBarrierAudit PetInspect TreeInspect RatesFinder • Further 4 applications developed with more in production • Consistent benefits (productivity etc.) • Further developed knowledge across the unit • Enhancements from new applications fed back to FieldInspect (photos) • New ideas/applications of the technology

  14. Transferability Summary • Highly Successful outcome across multiple applications so far • Simpler, faster, more robust and user-friendly solution • Collected information more complete, correct and accessible • Number of obstacles along the way that were overcome. • Streamline mobile business processes • Penetration of spatial /mapping technology to new departments (uptake of GIS) • Planning, scoping and consultation were important • Engaging/educating users increases benefit/use • Possibilities…new technology & opportunities

  15. Transferability Summary Contact Information Ben Sinnott Spatial Systems Team Leader Ben.Sinnott@wyndham.vic.gov.au

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