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IT Services Planning Pilot: Decision Lens Exercise | Executive Committee Meeting Invitation

Join us for an IT Leadership Council meeting on June 3, 2011. Discuss IT planning efforts, Decision Lens tool pilot, and share outcomes. Explore systematic IT services planning with ITIL, cost evaluation, and weighted alternatives ranking. RSVP now!

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IT Services Planning Pilot: Decision Lens Exercise | Executive Committee Meeting Invitation

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  1. Information Technology Services Priority Planning Exercise And Decision Lens Pilot Please R.S.V.P. An Invitation IT Leadership Council Executive Committee Meeting June 3, 2011 Pam Fuller

  2. For Discussion… • Background and Goals • ITS Planning Efforts • Decision Lens • Pilot Structure and Time Line • Outcomes

  3. Background and Goals • ITS Services Information Database • ITIL - Technical • Cost of Services - Business • Evolution towards systematic, integrated planning for ITS • Goals • Share the weighted alternatives ranking process beyond ITS • Evaluate the Decision Lens tool

  4. ITS Planning Efforts • Since August 2010 • Bill Olsen, Leadership Strategies, facilitator • Weighted Ranking of Alternatives (Services) Process • Identify purpose of ranking • Identify and clarify the alternatives • Identify criteria (7-12) • Weight criteria (dot voting) • Vote (H,M,L) • Calculate • Evaluate and apply results • Budget Scenario Planning

  5. Decision Lens • Software that supports a “proven process for decision-making” • Replicable and systematic • Allows input from stakeholders (ITLC) • On the fly calculations and adjustments • Meeting facilitation support

  6. A Sample Decision at a Glance Decision Lens

  7. Pilot Structure and Time Line • Participants • ITS Senior Leadership Team • ITLC Executive Committee • Tom Abendroth, HY • Time Line/Commitment • Late August: Initial phone/web meeting • September: Two face 2 face meetings (up to 4 hours each) • October: Individual Voting (asynchronous) and Review Results meeting and Evaluation (4 hours plus survey) • Hershey to participate and run a pilot for their prioritization and IT Governance (“Decision”)

  8. Outcomes • Using "Service Reporting Groups", redefine and weight ITS ranking criteria • Develop a prioritized listing of ITS Service Reporting Groups • Use this prioritized listing to go through a recycling or allocation scenario case study • Possibly contract with Decision Lens for use across IT at Penn State – unlimited decisions

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