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Claes-Olof Olsson Sambruk

Collaboration for cost-efficient development & sharing of know-how, experience and eServices solutions. Claes-Olof Olsson Sambruk Swedish Association of Municipalities for Joint Development of Public e-Services Sweden. Operational Challenges.

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Claes-Olof Olsson Sambruk

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  1. Collaborationfor cost-efficient development & sharing of know-how, experience and eServices solutions Claes-Olof Olsson Sambruk Swedish Association of Municipalities for Joint Development of Public e-Services Sweden

  2. Operational Challenges e-Services in Public Admin; ”Lipstick on the Pig” – or;truly enhancing operational efficiency ?? Business process analysis & BPR– supported by ”intelligent” ICT solutions Limited (no) resources / know-how toimplementing “BPR” and new ICT solutions ICT Vendors = Oligopoly => limited innovation => Collaboration www.sambruk.se

  3. The Market Challenge kommunal verksamhetsutveckling Buyer LocalMunicipality ... 290 municipalities ICT Supplier and/or service provider www.sambruk.se

  4. Sambruk Initiatedas a network in 2003, 11 ICT Mgrs Association of >100 Swedish Municipalities Formallyelectedboard;Councillorsand senior managers Business dev’tprojects => enhancedpublic services, enabled by e-Services solutions Active support by academic R&D resources Minimal central adminstaff (tot 2 FTE) 100 persons in variousprojects www.sambruk.se

  5. Collaboration – Sambruk Project coordination • SAMBRUK • Info dissemination • Programme Office • Repository Municipality Consultant(s) Municipality ICT Vendor(s) Municipality R & D Municipality • RESULTS – tangible • Reports / spec’s • Applications ”we have a problem…” and/or ”we have an idea!!” • RESULTS – intangible • Knowledgesharing • Lobbying www.sambruk.se

  6. Accomplishments Collaborative Working Environment Bespoke e-Services applications Roadmap for SOA Framework for Source Code Sharing =>New Business Model; ICT Vendor  Cust’r Strong(er) bargaining power twds ICT vendors Speaking Partner to National Gov’t Agencies(who don’t listen to individual Municipalities…) www.sambruk.se

  7. Collaboration – SWOT S O • Shared experience & know-how=> best practise • Sharing project costs • Enhanced buying power • Broader Reach for New Ideas & Solutions(two-way) • National Agency for Regions & Municipalities is now copying SAMBRUK • Internal negotiation & approval @home => time delay • Diverse existing ICT infrastructures => different demands on app’s • Neglected / ignored by Gov’t Agencies • Existing ICT infratructure and Legacy systems too costly to replace (short to mid-term) T W www.sambruk.se

  8. Conclusion Collaboration paramount  paradigm shifts Need for Business Process Re-engineering Need for new, innovative e-solutions, vsICT Vendors’ Business Models and S/W Architecture Collaboration w/ Gov’t Agencies Complexity of a Collaborative Working Environment “Weakness” of FOSS-models Existing Legacy Systems • Cost-effective results; • Best practices • New e-Services • New Business Models • Enhanced Buying & Negotiation Strength www.sambruk.se

  9. Thank you! Claes-Olof Olsson Head of Operations Sambruk Swedish Association of Municipalities for Joint Development of Public e-Services Sweden claes-olof.olsson@sambruk.se +46 (0)703 – 14 11 92 www.sambruk.se www.sambruk.se

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