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Communications with Drupal John Kealy 4/19/2011

Communications with Drupal John Kealy 4/19/2011. Why have a website?. Get Out Your Message Reach a Global Audience Update any time Promote Your Services Improve Customer Service Gather Information and Generate Leads. What is Drupal?. A Web Content Management System

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Communications with Drupal John Kealy 4/19/2011

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  1. Communications with Drupal John Kealy 4/19/2011 UCSF School of Medicine, Office of the Dean, Information Services Unit

  2. Why have a website? • Get Out Your Message • Reach a Global Audience • Update any time • Promote Your Services • Improve Customer Service • Gather Information and Generate Leads

  3. What is Drupal? • A Web Content Management System • www.whitehouse.gov • www.theonion.com • www.ucsf.edu • Powerful and Flexible • Thousands of modules for use • Can support almost any kind of site • It’s Open Source Software

  4. UCSF School of Medicine, Office of the Dean, Information Services Unit

  5. Why do I care? • Extensively used at UCSF • Main UCSF website • School of Medicine, School of Dentistry, etc. • Very flexible and extensible • Blogs, Forums, & Newsletters • Podcasting • Picture galleries • Support available from ITS

  6. General Drupal Questions Information Technology Services

  7. Current State of Drupal Webhosting at UCSF UCSF School of Medicine, Office of the Dean, Information Services Unit

  8. Current State of Drupal @ UCSF • ITS Hosting is Currently Free • May become a recharge based service • All sites are custom builds • Multiple hosting environments • Drupal system administrator required • Org IT Staff (Library, Radiology, SOM, & SIS) • Contractors (SON & Medical education) • IT recharge (Qb3 & Dentistry) Information Technology Services

  9. Costs: Large Custom Site • Examples: • www.ucsf.edu • Dentistry.ucsf.edu • Pharmacy.ucsf.edu • Build Cost: • 100 - 300K • Maintenance Costs: • Content 1-3+ FTE • IT Administration .25 - 1+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

  10. Costs: Medium Size Custom Site • Examples: • its.ucsf.edu • ptrehab.ucsf.edu • Qb3.org • Build Cost: • 50 - 150K • Maintenance Costs: • Content 1.5 + FTE • IT Administration .25+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

  11. Costs: Small Size Custom Site • Examples: • healthpolicy.ucsf.edu • stemcell.ucsf.edu • hub.ucsf.edu • Build Cost: • 10 - 60K • Maintenance Costs: • Content .25 + FTE • IT Administration .1+ FTE UCSF School of Medicine, Office of the Dean, Information Services Unit

  12. Problems with Custom Builds Every Drupal site is a custom build therefore every site is unique: • Time consuming to build • Expensive to build • Difficult to support • Difficult to train content editors

  13. Advantages of Central Hosting • Less redundant hardware • Sharing of information • Some standardization of approach

  14. SECTION HEADING Goals Create a platform that reduces the cost of creating a Drupal Site at UCSF. Provide a website hosting service that meets nearly all UCSF needs. Provide that service at the lowest possible cost to the most UCSF clients 19

  15. Three Tier Webhosting • Custom Site in “multisite” environmentCurrently Exists • OpenAcademy SitesUnder Construction (Pharmacy) • SaaSSitesPending Funding

  16. Why Three Tiers? • Different needs for different organizations • Departments vs. labs • Large complex sites vs. small brochure sites • And some sites are none of the above • Cost of hosting rises with complexity • Want to meet all CMS needs with Drupal • Path for sites to change as needs change

  17. The Chevy SaaSSites

  18. SaaS Sites: Pros • Fast to create • Easy to maintain • Low cost • All admin support via UCSF IT • Sites can move to other Drupal hosting options

  19. SaaS Sites: Cons • Less options • Predetermined set of modules • Predetermined set of designs • No independent development

  20. SaaSSites - Audience • Small (under 100 page) sites • Labs • Short term “brochure” sites • Limited lifespan sites

  21. The Buick OpenAcademy

  22. openAcademy: Pros • Fast to create • Academic focus • “Online Presence” focus • Integrated with social media and marketing • Better analytics and analysis of site usage • Lower cost than custom site • Sites can move to other Drupal hosting options

  23. openAcademy: Cons • Limited set of modules • Limited set of designs • More UCSF IT support required • Requires more content staff and analysis to make full use. • No independent development

  24. openAcademy- Audience • Large (over ~100 pages) sites • School sites • Department sites • Administrative sites

  25. The Cadillac Custom Site Hosting

  26. Custom Drupal 7 Multisite: Pros • Nearly unlimited set of modules • Nearly unlimited set of designs • Full development staging and production environment • Independent custom development

  27. Custom Drupal 7 Multisite: Cons • Take significant time to create • High cost to create • Costly to maintain • High overall cost • Nearly all admin support via UCSF IT • Requires dedicated site admin • Requires ongoing QA

  28. Custom Site - Audience • Anything that doesn’t fit into the standards • Sites with custom views, apps and themes • Customers willing to pay for something “special”

  29. Current Roadmap Information Technology Services

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