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High-Level Function Map: RCC As-Is Business Activities for Emergency Services Coordination

This document presents a comprehensive high-level function map for RCC As-Is business activities, focusing on general public emergency services, traffic management, and coordination with various stakeholders. It outlines the processes for logging vehicle information, managing incidents, and gathering data from roadside equipment, including weather information and CCTV. Key functionalities include coordinating responses with traffic officers and police, managing scheduled and unplanned events, and optimizing network resources. This map serves as a critical reference for operational partners and enhances response effectiveness during emergencies.

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High-Level Function Map: RCC As-Is Business Activities for Emergency Services Coordination

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  1. RCC As-IS High-Level Function Map Version 1.0

  2. RCC As-Is Business Activity Map General Public Emergency HA Vehicle Info logging Traffic Officers Emergency Services Emergency Services NTCC Other RCCs Signal Indicators Message Signs Automatic Traffic Management X Roadside Equipment Data Gathering Weather Info CCTV & Roadside Data Storage General Public Operational Partners Network Description & Referencing (Gazetteer/ Location) Planning (e.g. gaining & using intelligence) Reviewing (e.g. Audit, Logging, etc) Scheduled Roadworks Planned Events Unplanned Events Security Surveillance) Management of Incidents on the Network Management of Demand Management of Capacity Management of Resources Traffic Condition Information Weather Information Operate the Control Centres Non-Functional Requirements Communications Capability Contractors Coordinate response with Traffic Officers Coordinate response with Police & Partners Coordinate response with Other RCCs Provide Traffic Info & Traffic Management “PROVIDING” “COORDINATION” “ACQUIRING” (Network Status & Incident Detection) Network Management Services Incident Management Services “LEARNING” “DOING” “FINDING OUT” “ASSIMILATING” “OPERATING”

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