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Dhek Bhal Charity Group: A Legacy of Caring for the Community Since 1986

Dhek Bhal, meaning "caring for" in Punjabi, was established in 1986 as the Barton Hill Asian Women’s group, in partnership with the British City Council. Initially serving South Asian women in Bristol, it has evolved into a city-wide service. Renamed in 1994, Dhek Bhal champions dignity, respect for cultural diversity, and individual rights to quality service. Its programs include elderly care services and a domiciliary care service. Dhek Bhal continually identifies community gaps and adapts to changes in the care sector to enhance service delivery and uphold its values.

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Dhek Bhal Charity Group: A Legacy of Caring for the Community Since 1986

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  1. DHEK BHAL CHARITY GROUP CEO/Presenter: Zehra Haq

  2. Brief History • Dhek Bhal - a Punjabi term meaning “caring for” or “looking after”. • Established in 1986 as Barton Hill Asian Women’s group, in partnership with British City Council. • Initially catered for South Asian women in Barton Hill, Easton and St Paul’s. • Evolved into a Bristol wide service. • Current name adopted in 1994.

  3. Values • Dignity of the individual • Respecting diversity of cultures, values and faiths • Right to quality of service that caters to individual needs • Promote individual development • Right to information and choice • Contribute to the development of services

  4. Overview of Services • Current Services • Elderly Women’s Daycentre (1988 - current) • Bristol Sitting Service (1993 - current) • South Gloucestershire Sitting Service (1999 - current) • Elderly Men’s Project (2008 – current) • Domiciliary Care Service (2009 – current)

  5. Bristol Sitting Service 1993 - CURRENT

  6. Elderly Men’s Project 1998 – CURRENT

  7. Elderly Women’s Daycentre 1988 - CURRENT

  8. Domiciliary Care Service 2009 - CURRENT

  9. Overview of Services • Defunct Services • Young Mums Project (1987 – 2008) - Funded by Bristol City Council • Asian Girls Youth Project (1989 – 2008)   • Children‘s Holiday Playscheme (1994 -2007) • Outreach Project (1997 – 2000)

  10. Overview of Services (cont’) • Defunct Services (continued:) • Carers Support Service (2000 - 2008) • Asian Children & Youth Liaison Service (2001 – 2007) • Volunteers Support Service (2004 – 2006) • Asian Boys Youth Project (2006 – 2009)

  11. Young Mums Project 1987 - 2008

  12. Asian Girls Youth Project 1989 - 2008

  13. Holiday Play Scheme 1994 - 2007

  14. Outreach Project 1997 - 2000

  15. Carers Support Service 2000 – 2008

  16. Asian Children & Youth Liaison Service 2001 - 2007

  17. Volunteers Support Project 2004 – 2006

  18. Asian Boys Youth Project 2006 - 2009

  19. Growth • Constantly identify gaps in mainstream, voluntary, and community service provisions. • Enjoy good rapport with community, who approach us to develop new services or improve existing ones. • Availability of funding

  20. Changes in the Care Sector • The introduction of Commissioning of services • A move towards ‘Spot Commissioning’ • The introduction of a ‘Direct Payment Scheme’

  21. Strategies • Domiciliary Care Service to double by 2015. • Employee skills enhanced – multilingual and multi-skilled staff. • Robust training programme provided through St. Monica’s Trust. • Strategic partnership and collaborative work with BCC, South Glos, NHS, community sector professionals.

  22. Strategies (Continued) • Good knowledge of demographics of the area • Knowledgeable trustees • Care Quality Commission (CQC) inspections and Quality Assurance visits by BCC and South Glos • Marketing: Open Days, events, annual report • Cross cultural awareness programs

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