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Enhancing the Sponsored Student Progress Report Process for Improved Efficiency

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11 diapositives · 262 Views · Jul 12, 2014

This project aims to optimize the Sponsored Student Progress Report (SSPR) process, crucial for university income yet currently operating inefficiently. Engaging stakeholders from the International Office, we mapped the current situation and identified key requirements for future improvements. Key initiatives include a streamlined report process, reduction of redundant workflows, and the introduction of an automated system to enhance efficiency and save university resources. The project is set to develop actionable outcomes by July 2012, ensuring better feedback mechanisms and improved submission rates.

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Enhancing the Sponsored Student Progress Report Process for Improved Efficiency
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  1. Improving the Sponsored Student Progress Report Process Chameleon Programme 2011/12 Business Improvement Project Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  2. Project Outline • SSPR: a cross-institutional process contributing to a valuable area of university income and operating sub-optimally at present • Project buy-in from the International Office • Present situation identified using the Current State Mapping process with a cross-section of stakeholders Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  3. Future State Map (i) • Single Business Warehouse student/sponsor report • Key requirements identified through CSM process • Initial meeting with BW team • Next steps.. • Report development request to be submitted to ISS by July 2012 Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  4. Future State Map (ii) • Multiple forms for completion • ‘High zone tolerance’ • Generic NU form created • (Pareto analysis) Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  5. Pareto Analysis Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  6. Future State Map (ii) • Duplication of workflow • E-portfolio as a potential pre-population system • Next steps.. • Scoping request to be submitted to e-portfolio development team Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  7. Future State Map (iii) • Streamlined process without duplication of effort • System ‘tied’ to that of normal student progression • Traffic light system in place to identify completion of steps • Next steps.. • NU Sponsored Student Progress Reports Charter to be createdand publicised Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  8. Future State Map (iv) • Automatic download & archive of supervisor reports • NU saving circa £200,000 • Stakeholder comment: • “If you can make all this work – brilliant!” • Next steps.. • Gather feedback from sponsors & review KPIs for evidence of improved submission rates. Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  9. Summary of Future Actions • Next steps.. • Report development request to be submitted to ISS by July 2012 • Scoping request submitted to e-portfolio development team • NU Sponsored Student Progress Reports Charter to be created and publicised • Gather feedback from sponsors and review KPIs for evidence of improved submission rates etc. Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  10. Long Legged Lizards’ Learning NU Skills required for day-to-day NU role Skills used during crossover as part of day-to-day NU role Skills used to support each other during Chameleon Programme workshops Skills employed as part of a cross-university team on a focused project HE Sector Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston

  11. The Long Legged Lizards Would like to thank…. • SDU team and the external facilitators for their time and effort in organising the Chameleon Programme • International Office (Gillian Thomson & Amy Morecroft) for their input and enthusiasm for the project) • Simon Cotterill (e-portfolio team) and Chris Pickard (BW) for their ‘can-do’ attitude and advice to the project • John Hogan for his support for the project going forward • Our fellow chameleons for their warmth, peer-advice and good humour throughout the programme Questions? Long Legged Lizards: Jo Geary, Michelle Embleton, Kate McGill, Liz Huston