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Engaging Communities in Conversations that Matter. Conversational Leadership thinking together for a change. Clarify purpose and strategic context Explore critical issues and questions Engage all key stakeholders Skilfully use collaborative social technologies
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Conversational Leadership thinking together for a change • Clarify purpose and strategic context • Explore critical issues and questions • Engage all key stakeholders • Skilfully use collaborative social technologies • Guide collective intelligence towards effective action • Foster innovative capacity development
Community Café ConversationsWhy? • The power of conversation and talking about things that matter to us most • Collective wisdom to break new ground • Creating momentum and a hub of activity • Not just another meeting
Community Café ConversationsCharacteristics • Diversity • Invitation /Warm Welcome • Ambience • 4 to a table / Hosts • Listening • Movement / Flow / Progress • Good questions • Energy
Talk Action Conversation
Community Café ConversationsContext • What makes this conversation relevant? • Why is this conversation important?
Community Café ConversationsPurpose • Creating an opportunity for people to think and explore together • Identifying new opportunities • Not necessarily an immediate answer but the beginning of a hub • Building new relationships • Sharing knowledge • Providing opportunities for contribution by those traditionally excluded from decision making
Community Café ConversationsParticipants Diversity of thought and experience is crucial to gaining new insight • Connectors / Social Glue • Information Specialists • Sales People • Empathy, entrepreneurs, curious, care
Community Café ConversationsSpace • Neutral ground, upbeat • Set up the room to look like a café • Name the café to reflect the purpose • Intimacy of small tables, connect tables to a larger whole • Use art, music, greenery • Having volunteers to act as hosts • Use language of hosts/guests/friendship • Be part of the audience during the conversation • Wearing informal yet appropriate attire • Giving gifts to participants
Community Café ConversationsQuestions • Open / Closed • What v How • Interesting and relevant Have life and energise people • Engage peoples hopes, values and ideas • Relate to something that’s larger than themselves to which they can connect and contribute • Not around removing pain or fixing problems • Simple!
Community Café Conversations TASK – Plan a cup of tea
Community Café ConversationsProject Planning Why, what, where, who: • Aims / Purpose • Participants How: • Space/Ambience • Hosts • Questions • Monitoring • Action
Community Café ConversationsProject Planning – Aims and Purpose • Why are we bringing people together? • What are we trying to achieve here? • What are the possible outcomes?