1 / 13

Confirm MTAC Summary

This document summarizes the initiatives and accomplishments of the MTAC work teams focusing on training, certification, and performance enhancements within USPS. Key achievements include the development of training modules, certification programs, and improved reporting mechanisms. Teams like the Certification and Pre-Shipment team focused on enhancing quality indicators, while the Scan Performance team addressed data accuracy and defined scan performance metrics. Innovations under the Futures team explored architecture for unique identifiers to improve service delivery.

airell
Télécharger la présentation

Confirm MTAC Summary

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Confirm MTAC Summary November 2003

  2. MTAC Work Teams – Purpose Training & Certification Team • Address USPS & Customer training • Certification Program under development Reports Team • Enhance Shared Reports • Substantial Improvements to Shared Reports Pre-Shipment Team • Develop Strategies for Quality Pre-Shipments

  3. MTAC Work Teams – Purpose Scan Performance Team • Address scan performance • Addresses data accuracy issues Futures Team • Explores new uses for Confirm & PLANET Code

  4. Training & Certification Team Accomplishments • Developed Training Modules • Confirm Overview Module • Pre-Shipment Notification Module • Developed Confirm Certification Program • Developed Standard Operating Procedures • Developed Certification Document • Tested Certification with First Customer

  5. Confirm Certification Program • Quality Barcodes • Quality Pre-Shipment Notification • Quality Mail Preparation • Quality Mail Induction • Quality Scan Data Interpretation

  6. Confirm Certification Program Benefits • Foundation for Metrics (Individual, Aggregate) • Common Platform to Diagnose Delivery Issues • Trained USPS support • Confidence in Data (Customer & USPS) • Increased Diagnostics & Analytics

  7. Benefits of Certification Benefits • Shared Reports • Delivery vs Service Goal Report • In Home Window Delivery Report • Confirm Problems Report • Mailpiece Summary Report • Mailer Quality Report

  8. New Website – mailtracking.usps.com The Mail Tracking & Reporting landing page contains links to several elements in MT&R, including Confirm.

  9. Reports Team Accomplishments • Launched 5 new Shared Reports: • Delivery vs. Service Goal Report • In Home Window Delivery Report • Mailer Quality Report • Confirm Problems Report • Mailpiece Summary Report

  10. Reports Team Accomplishments • Greater Analytics • Longer Retention Periods • More Specific Diagnostics • USPS Trained

  11. Pre-Shipment Team Accomplishments Improved Pre-Shipment Process • Pre-Shipment Functions consolidated (mailtracking.usps.com) • Improved editing functionality • Improved search capability • Improved file format testing process • Enhanced Error notification • Enhanced Pre-shipment quality indicators

  12. Scan Performance Team Accomplishments • Increased Stop-the-Clock Operations • Established scan performance definitions • Determined scan rate performance qualifiers • Developed Data Quality Indicators • Confirm Problems Report • Mailer Quality Report

  13. Future Team Accomplishments • Explored alternative architecture for the PLANET Code to provide uniqueness without reliance on POSTNET. • Identified potential future applications utilizing a USPS database architecture relying on PLANET Code uniqueness • Collaborated with IMAQ’s study of 4-state barcode technology

More Related