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PLANET Codes

CONFIRM. . PLANET Codes. PROGRAM UPDATE. Current Activities. Confirm Certification Confirm Reports Confirm Training Bundle Tracking. Accomplishments- Certification. Developed Confirm Certification document Completed Initial Certification with initial customers

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PLANET Codes

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  1. CONFIRM  PLANET Codes PROGRAM UPDATE

  2. Current Activities • Confirm Certification • Confirm Reports • Confirm Training • Bundle Tracking

  3. Accomplishments- Certification • Developed Confirm Certification document • Completed Initial Certification with initial customers • Developed training modules

  4. Confirm Certification - Purpose • Help ensure that mailers prepare mail, shipments and pre-shipment information in a way that generates a significant volume of accurate and timely data that USPS can use for performance measurement. • Bring confidence to the information that results from the Confirm pre-shipment, entry scans and mailpiece scans.

  5. Initial Requirements Ongoing Requirements Decertification/ Recertification Requirements Confirm Certification – Process

  6. Confirm Certification – Pilot • Pilot Certification Site Visits Complete • ACE Marketing • Regulus • Prudential Financial • Pilot Certification Site Visits Remaining • TrackMyMail.com • GrayHair Software • MetroGroup Corp. (formerly Experian)

  7. Learnings From Certification Pilot • Revised Certification Process (e.g., added “Desk Audit”) • Mailer to revise EMD process • Mailers to modify “high risk” practices • Revised MERLIN test process (e.g., 12- vs. 14-digit) • Discovered Shared Reports errors to be fixed • Simplified Certification process (e.g., eliminated repetitive procedures) • Established logging procedures in Memphis • Clarified customer procedures

  8. Confirm Shared Reports • Critical Issues Have Been Resolved for the Two Service Performance Reports – Currently Undergoing Testing • Delivery vs. Service Goal • In Home Window Delivery • Fixes Taking Place on Remaining Three Reports • Mailer Quality • Confirm Problems • Mailpiece Summary

  9. Confirm Training - Target Audience & Methods • Operations • In-Plant Support • Processing and Distribution Centers • Operations Program Support • Distribution Network Operations • Clerks and Mailhandlers • Marketing • Business Service Network • Business Mail Entry Unit • Sales • National Account Managers (NAMS) • Marketing NAMS • Training Methods – included Face-to-Face, Interactive Online & Web-based Sessions

  10. Bundle Tracking Service Update • Completed market research • Finalized scan scenario • Carriers leave Bundle Slips in designated area; Bundle Slips will be scanned by a clerk after carriers leave. • Data will be available to mailers in the morning. • Reasonable costs • Finalizing product offering • Basic Service • Premium Service • Developed reports content and format • Pilot test continuing at 51 sites. • Finalizing costs – development & maintenance • Preparing for rate case

  11. CONFIRM  PLANET Codes THANK YOU!

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