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“Industry-Managed Approach to Supplier Oversight”

“Industry-Managed Approach to Supplier Oversight”

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“Industry-Managed Approach to Supplier Oversight”

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  1. “Industry-Managed Approach to Supplier Oversight” Bill Wagner, Managing Director Performance Review Institute http://www.pri.sae.org

  2. PRI Origins SAE PRI Standards OFF- HIGHWAY AERO NADCAP Q-PASS ISO/QS/AS REGISTRAR AUTO

  3. Mission Statement The PRI Mission is to provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost, and facilitating teaming between primes & suppliers.

  4. Elizabeth (Liz) Otis VP & General Manager Boeing, FAB Division Fred (Dick) Pocock Vice President Quality Assurance Honeywell Michael J. Dreikorn Vice President Quality Assurance Pratt & Whitney Peter G. Dersley Group Director, Reliability & Quality GM Corp. Jean Senecal Manager Supply Chain Quality GE Aircraft Engines Raymond A. Morris Executive Vice President SAE Joseph Cullen Director, Quality Rolls-Royce plc Christopher Hayes Director Of Material Quality & Technical Services Northrop Grumman PRI Board of Directors

  5. PRI Audit History

  6. Industry Managed Audit Standard & Checklist Process Evaluation/ Improvement Auditor Qualification & Selection Corrective Actions As Required Audits Conducted Audit Results Industry experts manage all key steps

  7. Government Agencies and Contractor Positions on PRI Qualification Programs

  8. Supplier Survey- Auditor Comparison PRI vs. Government Auditors PRI vs. Customer Auditors

  9. Findings Range of Total Findings Over Audit HistoryHeat Treating (14 Audits) 1.Job Audits (lack of shop discipline, self audits not effective, customer flowdown) 2.Temperature Uniformity Surveys 3.System Accuracy Tests 4.Quality Planning 1.Job Audits (lack of shop discipline, self audits not effective, customer flowdown) 2.Quality Planning 3.Metallography/Microhardness 4.System Accuracy Tests 5.Temperature Uniformity Surveys 1.Job Audits (lack of shop discipline, self audits not effective, customer flowdown) 2.Vacuum Furnaces

  10. Range of Major Findings Over Audit HistoryHeat Treating (14 Audits) Findings 1.Job Audits (lack of shop discipline, self audits not effective, customer flowdown) 2.Quality Planning 3.System Accuracy Tests 4.Temperature Uniformity Surveys 1. Job Audits (lack of shop discipline, self audits not effective, customer flowdown) 2.Temperature Uniformity Surveys 3.System Accuracy Tests 1.Job Audits (lack of shop discipline, self audits not effective, customer flowdown)

  11. Supplier MetricsEscape Data (FY2000)

  12. Compliance Track / Electronic Auditing • Future developments in paperless auditing • audit efficiencies • trend analysis (process, subscriber, question) • auditor access to relevant information • expedient communication between auditor, PRI, Task Groups

  13. Top Ten Areas of Nonconformances forChemical Processing (16 Audit Reports)

  14. Supply Chain Management Strategic Intelligence Technical Auditors OEM Control Supplier Development Standardization 1st Tier Suppliers Subtiers Industry Managed NADCAP Northrop Grumman Lockheed Martin PRI Rolls-Royce Honeywell Boeing GEAE UTC “PRIMES Working Together to Improve Supplier Quality and Reduce Costs”

  15. Retired Lt. US Nuclear Submarines • 17 Years as Director, Quality Baker Oil Tools • 20 Years Third Party Audit Involvement • Member US Delegation to ISO/TC 176 Donald Dukes

  16. Proven Benefits of ISO 9000/AS9100 • Product Quality Improvement • Conformance to Customer Specifications • Improved Customer Satisfaction • Reduce Costs • Improve Bottom Line

  17. Registrar Selection • One of the Most Important Decisions • Survey and Interview Registrars • Look for Partnership Signals • Fact Finders – not Fault Finders

  18. PRI Registrar • Accredited by: • ANSI-RAB (Registrar Accreditation Board) – USA • RvA (Raad voor Accreditatie) – Dutch • Team approach to ISO certification • Aerospace certified auditors • Aerospace savvy auditor base • Teaching based auditor personnel • Partnering with client • A “Raise the Bar” mentality