1 / 29

Functions of Departments

Functions of Departments. Unit 1b. How are Businesses Organised. Organisations are divided into functional departments such as: Sales/Marketing Finance Purchases Personnel/Human Resources Administration Computing Services. A typical Organisation Chart. Levels of Authority.

alena
Télécharger la présentation

Functions of Departments

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Functions of Departments Unit 1b

  2. How are Businesses Organised • Organisations are divided into functional departments such as: • Sales/Marketing • Finance • Purchases • Personnel/Human Resources • Administration • Computing Services

  3. A typical Organisation Chart

  4. Levels of Authority • Manager – is in charge of the department. Makes decisions, monitors and motivates staff and attends meetings with other department managers • Supervisor – is appointed to keep a controlling watch over others. Liaises with manager about work to be done and checks their work. Organises rotas. • Assistant – completes routine tasks allocated to them by senior staff. Answers telephone, photocopying, entering data, completing forms, filing etc

  5. The Sales/Marketing Department

  6. What does the Sales/Marketing Department Do? This department tries to sell as many of the company products as possible. They produce catalogues and leaflets, visit customers, deal with product problems/complaints and do all the advertising of the company products

  7. Members of Staff SalesManager Customer service assistants Sales Representatives Administrationassistants Marketresearchpersonnel

  8. Sales Dept tasks

  9. The Finance Department

  10. What does the Finance Department Do? This department deals with all aspects of the business finance. They send out invoices (bills) and statements to customers. They pay bills received, deal with staff wages and do all the necessary banking.

  11. Members of Staff – Finance Department Finance Manager Admin Assistants InvoiceSupervisor Accountant

  12. Finance Dept tasks

  13. The Personnel orHuman Resource Department

  14. What does the Personnel Department Do? This department deals with the staff. They will prepare Person Specifications and Job Descriptions telling applicants what jobs are about. They advertise for staff, send out application packs, interview and deal with induction and training. They also deal with the health, safety and welfare of staff.

  15. Members of Staff – Personnel Department HumanResourcesManager Health and Safety Officer TrainingOfficer AdminAssistants

  16. Human Resource Dept tasks

  17. The Purchasing Department

  18. What does the Purchasing Department Do? This department deals with all the buying on behalf of the organisation. Staff will find the best buys by comparing different suppliers. They look at prices, delivery dates and guarantees. They will check the deliveries of goods when they are received.

  19. Members of Staff – Purchases Department Purchasing Manager Stock Controller Admin Assistant for Purchasing Buyers

  20. Purchasing Dept tasks

  21. The Administration Department

  22. What does the Administration Department Do? In some organisations, the Administration department is CENTRALISED. This means that all admin staff work in the same area instead of working in different departments. In Oban High, the Administration is done in a centralised department – the school office. This department carries out administrative tasks, eg filing, photocopying, word processing, answering the telephone, reception duties – the sort of tasks done by our office ladies.

  23. Members of Staff – Administration Department Admin Manager Computeroperators Receptionist Filing Clerk MailRoomStaff SwitchboardOperator Reprographicsstaff

  24. Jobs done by Admin Staff Receptionwork Preparingmail Filing documents Reprographics (egphotocopying) OperatingComputer Operatingswitchboard

  25. The Computing Services Department

  26. What does the Computing Services Department Do? The Computing Services Department is responsible for dealing with all ICT issues within the organisation. They will respond to problems, manage the network and issue IDs and passwords to new staff.

  27. Members of Staff – Computing Services Department Programmers ComputerServices Manager Help Desk Operators Computer Technicians

  28. Activities of Computer Services Department • Install new software • Make sure licences are stored safely and are up-to-date • Maintain Computer Equipment • Respond to problems/queries • Deal with staff training • Create and issue user ID’s and passwords • Create and set up network space for staff/users

  29. Levels – Manager, Supervisor, Assistant Sales Dept Sales jobs and duties Finance Dept Finance jobs and duties Human Resources HR jobs and duties Purchasing Dept Purchasing jobs and duties Administration Admin jobs and duties Computing Services/IT Dept IT jobs and duties To Sum up we have covered… Click on the link to go back to the slide if you need to revise any of the above!!!

More Related