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LaSalle Bank Fire December 6, 2004

LaSalle Bank Fire December 6, 2004. Agenda. The Fire How We Prepared What Worked Lessons Learned. The Fire. Monday, December 6, 6:30 PM Fire breaks out on the 29th floor of LaSalle Bank headquarters. 450 fire fighters took five hours plus to extinguish the blaze.

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LaSalle Bank Fire December 6, 2004

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  1. LaSalle Bank FireDecember 6, 2004

  2. Agenda • The Fire • How We Prepared • What Worked • Lessons Learned

  3. The Fire • Monday, December 6, 6:30 PM • Fire breaks out on the 29th floor of LaSalle Bank headquarters. • 450 fire fighters took five hours plus to extinguish the blaze. • LaSalle Bank’s Crisis Management Plans activated by 6:45 p.m.; Disaster Recovery Plans activated by 8:00 p.m.

  4. The Fire Tuesday, December 7 750 people start working at recovery sites, 400 additional employees are working from home. Trust Operations fully functional at the dedicated recovery site. All major clients were contacted. No business interruption. Thursday, December 16 Approximately, 1600 staff working from recovery sites. Approximately, 50 Trust Operations staff working from dedicated site. Monday, December 20 Floors 2 through 21 reoccupied. Trust Operations staff return to 18th floor. On Monday, February 28th, all floors were occupied except 25 to 30.

  5. The Fire Insert Pictures

  6. The Fire 31-45 Smoke Damage Fire Floors Water Damage Minimal Smoke/ Water Damage 29-30 25-28 1-24 Not to Scale LaSalle Bank Building

  7. How We Prepared • Build Out of Dedicated Recovery Site - 2003 • Business Impact Analysis and Business Continuity Plan Updated - Spring 2004 • Table Top Exercise Completed - Summer 2004 • Call Tree Tests Conducted - Fall 2004 • Fire Drill Exercise - Fall 2004

  8. What Worked • Communications • Call Trees, Instant Meeting Lines for Hourly Updates, Intranet Postings, Blackberries, Cell Phones • System Applications • Business Continuity Preparedness • Teamwork

  9. Lessons Learned • Keep Disaster Recovery Plans Current • Test Disaster Recovery Plans Often • Transportation to Recovery Site • Plan for Work in Process • Dedicated Business Continuity Coordinator

  10. THANK YOU Special Thanks to The Northern Trust Company

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