Understanding Resource Management

1. UnderstandingResource Management 2006 Homeland Security Summit

2. Equipment Time Training Facilities Personnel Capacity Utility Capability Care Intelligence Information Funding streams Animals Food and Water Teams Supplies What is a resource?

3. An efficient and effective resource must be: • Flexible and scalable to support any incident; • Adaptable to real-time changes in incident size and cause; • Able to span the life of the incident (be recalled and reassigned)

4. HSPD-5 = NIMS Steps for improved coordination in response to incidents. HSPD-8 = NRP Describes the way Federal departments and agencies will prepare and how DHS will coordinate with all government entities to develop a National Preparedness Goal. Tiered Response Strategy Resources Federal Response State Aid Regional / Mutual Response Aid Local Response – Municipal and County Minimal Low Medium High Catastrophic

5. NIMS Components • Command and Management • Preparedness • Resource Management • Communications and Information Management • Supporting Technologies • Ongoing Management and Maintenance • Defined by NIMS, resource management involves coordinating and overseeing the application of tools, processes, and systems that provide incident managers with timely and appropriate resources during an incident. • The NIMS concept establishes standardized mechanisms and processes to describe, inventory, mobilize, dispatch, track and recover resources over the life cycle of an incident.

6. Resource Command and Coordination In NIMS, resource command is the process of directing and controlling resources to address the needs of an incident. This is overseen by the on-scene Incident Commander. Resource coordination is the process of ensuring that the requesting organization receives the resources and support they need when they need them. This occurs at the coordination entities - 911 Centers, EOCs, Joint Field Offices, Regional Resource Coordination Centers. Therefore: These entities must establish a uniform Resource Management System to provide prompt and capable resources to meet the needs of the Incident Commander.

7. Concepts of an effective Resource Management System: • Utilizing a uniform method of identifying, acquiring, allocating, and tracking resources; • Utilizing Mutual Aid agreements • Utilizing a standardized classification of kinds and types or resources • Utilizing a credentialing system • Coordinating with other operation centers • Including resources contributed by private sector and NGOs.

8. Resource Management System • Identifying and Typing Resources Resource Typing entails categorizing by capability the resources that incident managers commonly request, deploy, and employ. The uniform resource typing process organizes resources by: • Category – a function in which the resource would be most useful • Kind – broad classes that characterizes • Components – a part of the resource • Metrics – measurable standards • Type – level of capability FEMA’s 121 Resource Typing Definitions Document containing 121 resources that have been most commonly requested to support incident operations. The list is a “living document” – it will continuously be updated.

9. 8 Disciplines make up the list of 121 resources: • Health and Medical • Law Enforcement • Public Works • Animal Health • Emergency Management • Emergency Medical Services • Fire/HazMat • Search and Rescue

10. Resource “types” are determined based on their criteria matched with FEMA’s criteria.

11. Managing Resources Cont… • Credentialing Personnel Resources Personnel credentialing entails authoritatively attesting that individuals meet professional standards for the training, experience, and performance required for incident-management functions. Credentialing helps determine and ensure that an emergency responder is capable of performing assigned critical tasks and capabilities based on the level of their….. 1. Training 2. Education 3. Experience 4. Physical and medical fitness 5. Certification 6. Licensing *Credentialing makes it important for first responders to complete their required NIMS/ICS courses – enables them to perform tasks across jurisdictional boundaries when called upon. Certifications + Qualifications = Credentials

12. Credentialing Personnel Resources cont.. • Education: Formal instruction based on a curriculum that prepares an individual with the core knowledge and skill for entry into a discipline and for performing a job function • Training Instruction and/or activities that enhance an individual’s core knowledge, increase a skill set and proficiency, and strengthen and augment abilities • Experience Time required functioning in a job title for an individual to attain proficiency in applying knowledge, skills, and abilities • Physical/ Medical Fitness Physical and medical considerations that when applied, help to ensure safe performance in risky environments • Certification Designation granted by Authority Having Jurisdiction (AHJ) that an individual has met requirements and achieved specific knowledge, skills, and abilities • Licensing Legal designation granted by AHJ that an individual has met the necessary legal requirements to function in a job title

13. Designing a National Emergency Responder Credentialing System: EMS Working Group.

14. Managing Resources Cont… • Inventorying Resources Preparedness organizations entering resources available for deployment into a resource tracking system maintained at all levels. Key Information 1. Resource “Type” based on the National Typing Standards 2. Resource owner 3. Location of the resource (address or geo-located) 4. Quantities available 5. Period of deployment 6. Cost of resource Incident Management Software to house this information must be used statewide to allow all jurisdictions and agencies to view resource request information via state mutual aid agreements.

15. Ordering and Acquiring Resources - resources should be pre positioned so that they are more readily available to Incident Command.

16. Managing Resources Cont… • Mobilizing Resources Mobilization guidelines must include: A. Date, Time, Place of departure B. Mode of Transportation to the incident C. Estimated date and time of arrival D. Reporting location (contact person) E. anticipated incident assignment F. Anticipated duration of deployment G. Resource Order Number H. Incident number I. Applicable costs and funding codes. Resources must be formally checked in when they arrive on scene this will validate the order requirement and notify back through the system. Plans must be flexible to account for mobile and immobile (fixed) resources – Facilities, EOCs, shelters, etc.

17. Managing Resources Cont… • Tracking and Reporting Resources Tracking & Reporting Helps keeps track of where resources are located and helps staff prepare additional quantities of a resource if the deployed resource is at its peak use. - It enables the coordination of movement of personnel, equipment and supplies.

18. Managing Resources Cont… • Recovering Resources Non-expendable Resources that are fully accounted for at the incident site and then returned to the unit that issued them. The issuing unit then restores the resources to fully functional capability and readies them for the next mobilization. - Adequate rest and recuperation time must be provided for human resources, such as Incident Management Teams. - Mobilization guides provide the appropriate rest and recuperation time guidelines. Expendable These are fully accounted for. Restocking occurs at the point from which a resource was issued and the organization using the resource bears the cost of it as authorized in preplanned financial agreements.

19. Statewide Initiatives Credentialing Personnel Emergency Response Personnel at all levels are taking the following initiatives to qualify them to be dispatched and assist in multi-jurisdictional emergencies: • Completing NIMS / ICS courses and other classes. • IS-700, IS-800, ICS-100, ICS-200, G300 & G400. • Damage Assessment, Public Assistance, Debris Management • Participate in multi-agency and multi-jurisdictional exercises. • Ardent Sentry; Palisades, Cook, FERMI 2; Super Bowl, All Star Game, county-wide, • Train in equipment operations and maintenance. • ETEAM (Incident Management Software), 800 MHz Radios, PPE, • EOC Operations • Planning, Logistics, Finance, and Operations duties, • Experience • Mutual Aid deployment • Licensing • CDL, Boating operators, Aircrafts, heavy equipment,

20. Credentialing Personnel Positions to be credentialed.. • EMS 19 Positions • Search and Rescue 32 Positions • Incident Management 8 Positions • Public Works 19 Positions • Fire/Hazmat 22 Positions

21. Identifying & Typing Resources FEMA’s 121 Resource Typing Definitions Non-typed resources

23. Inventory Resources Critical Incident Management Software ETEAM

24. Ordering & Acquiring Resources Established SEOC Operations Plan/Guidelines MEMAC & EMAC requests ETEAM Tracking & Reporting & RecoveringETEAM

25. What your agency can do? 1.Use FEMA’s 121 Resource Definition List and identify your resource “types” based on the criteria indicated in the list. Provide resource details to county coordinator to input into ETEAM system for an available resource to the area. 2. Train personnel in appropriate courses to earn credentials and in equipment operations. 3. Develop resource management plans Checklist and Resource list available at: www.michigan.gov/msp Specialized Divisions EMHSD Inside EMHSD Resource Materials Resource Typing

26. Questions Jim Reardon reardonj@michigan.gov 517-333-5017 Michigan State Police Emergency Management and Homeland Security Division NIMS Implementation www.michigan.gov/msp