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Diagnosing Network Issues: Resolving “No Server Found” Errors and Hardware Failures

This guide addresses common network issues indicated by the “No Server Found” message, hardware errors, and connectivity failures. It includes troubleshooting steps such as checking NIC link lights, ensuring proper connections, and performing continuity and cable tests. Advanced diagnostics like NIC diagnostic software and loopback tests are also covered. The guide emphasizes keeping the diagnostic process organized and documented to ensure efficient resolution. Follow these steps to restore network connectivity and eliminate software errors effectively.

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Diagnosing Network Issues: Resolving “No Server Found” Errors and Hardware Failures

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Presentation Transcript

  1. DIAGNOSING PHYSICAL PROBLEMS

  2. “NO SERVER IS FOUND”

  3. ELIMINATE SOFTWARE ERRORS

  4. 20600 HARDWARE ERROR

  5. THE SWITCH

  6. MARIO 20600 1 20600 2 CHECK YOUR LIGHTS 2

  7. 2600 2 1 LINK LIGHTS ON THE NIC

  8. 20600 1 2 “NOT CONNECTED”

  9. 20600 1 2 MAKE SURE OTHERS CAN ACCESS THE NETWORK

  10. 20600 1 2 PLUG SYSTEM INTO A GOOD OUTLET CONTINUITY TEST

  11. MARIO 20600 42900 3 2 CHECK THE NIC 3

  12. 3 45000 2 “CAN’T SEE THE NETWORK”

  13. 3 45800 2 RUN NIC DIAGNOSTIC SOFTWARE

  14. LOOPBACK TEST 2600 3 2

  15. MARIO 20600 3 50000 4 CABLE TESTING 4

  16. 4 56000 3 DISCONNECT PROBLEMS AT THE WORK AREA

  17. MIDRANGE TESTER WITH TDR 68000 3 4

  18. 70000 3 4

  19. MARIO 20600 4 80000 1 2 PROBLEMS IN THE TELECOMMUNICATIONS ROOM 1 2

  20. 2 KEEP DIAGNOSTIC PROCESS ORGANIZED AND DOCUMENTED 85000 1 4

  21. 2 VOLTAGE EVENT RECORDER 85000 1 4

  22. MARIO 20600 5 2 90000 2 TONERS 2 2 5

  23. MARIO 20600 5 90000 2 2 TONE GENERATOR

  24. MARIO 20600 5 90000 2 2 TONE PROBE

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