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Developing a Harmonized ASEAN Tourism Curriculum: Goals and Methodologies

This workshop, presented by Catherine from the William Angliss Institute, outlines the objectives and technical deliverables of the ASEAN Common Tourism Curriculum (CATC). The initiative aims to harmonize diverse tourism curriculum frameworks across ASEAN countries, enabling mutual recognition and enhancing labor mobility. It emphasizes establishing a consistent set of training standards and competency frameworks to bridge the development gaps among ASEAN nations, particularly for CLMV (Cambodia, Laos, Myanmar, Vietnam). Key stakeholders include educational institutions, governments, and industry representatives.

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Developing a Harmonized ASEAN Tourism Curriculum: Goals and Methodologies

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  1. GMS Workshop February 2009 Developing Common ASEAN Tourism Curriculum (CATC) Presenter: Catherine Ng William Angliss Institute

  2. Project Objectives & Technical Deliverables 2 • Lack of a common curriculum across ASEAN • Harmonise different Tourism Curriculum Frameworks 1 2 • No mutual recognition • Assist MRA & facilitate labour mobility • Harmonise Regional Qualifications Framework & Skills Recognition System Endorsed CATC with minimum standards Endorsed RQFSRS • Varied tourism standards and HR capacity • Promote consistency & uniformity in tourism training standards 4 3 • Capacity building of CLMV countries in implementing CATC & RQFSRS • Narrowing development gaps amongst ASEAN Countries 242 competency standards For 6 labour divisions Train the Trainer Program for CLMV Countries

  3. Who were involved 3 • ASEAN Secretariat • ASEAN Task Force for Tourism Manpower Development • Technical Reference Group (TRGs) • 1041 key stakeholders: • Industry (both Hospitality and tourism) • Educational institutions • Government

  4. Methodology of CATC & RQFSRS Discovery Endorse Develop Design 4 CATC & RQFSRS 5 project phases Validate/ revise 1 & 2

  5. Methodology of Developing Competency Standards 5 Finalise & Endorse • Finalise & endorsed by ASEAN Task Force for Tourism Manpower Development Feedback 2 • Feedback 2 – Through ASEAN Stakeholders Workshops • Feedback 1 - Review Online survey amongst ASEAN stakeholders via TRGs Feedback 1 • Quality Control – Review & Edit: Curriculum Experts & Professional Editors QC • Develop details of competency standards – Curriculum Writers Develop • Design standard template – Consult TRGs, research and benchmark Design

  6. Methodology for Train the Trainer Program in CLMV • Local TRGs of CLMV nominated 4 participants per country • Joint screening process • Selection criteria • CVs • Conducted a 2-week intensive Train the Trainer Program • Held in Hanoi • 16 participants were assessed

  7. Challenges, lessons learnt and what’s next 1 2 3 • Effective communications mechanism & close engagement: • -ASEC • ASEAN Task Force for Tourism Manpower Development • Local TRGs • Continuity and importance of local TRGs • Invite relevant / interested stakeholders • Prior in-country visit briefings • Develop Competency standards first • Rationalise 300 unit titles of ACCSTP competency standards to 242 Project design Engagement & co-ordination Relationship building & approaches

  8. Challenges, lessons learnt and what’s next 5 6 4 • Face-to-face communications / workshops irreplaceable • Gather feedback • Answer questions • Build consensus amongst stakeholders • Encourage local TRGs to joint facilitate the program • Translate materials if budget allows • Organise translators if needed • Develop a portal to distribute information to stakeholders • Developed www.waseantourism.com • Create an online forum • Dissemination of • information Communications Some language barrier

  9. Challenges, lessons learnt and what’s next 7 8 9 • Develop ASEAN Certified Trainers and Assessors • Create a pool of trainers by adopting “Master Trainer & Assessor model” • Create a web portal for training resources (toolbox) for new standards • A knowledge bank and discussions forum • Supportive • environment • Run intensive Train the Trainerprograms in parallel with development of skills standards framework • Create “Project Champions/Advocates” Capacity building I Capacity building II

  10. Master Trainer & Assessor Model • Multiplying effects • Mentoring • ASEAN & GMS Certified Trainers & Assessors

  11. End of presentation Thank you. Any questions?

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