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What is ISOTURE?. Based on leadership development model Addresses all the basic components of volunteer development and management. Developed by Dr. Milton Boyce, Former National Program Leader, USDA. . I. S. O. T. U. R. E. I dentify S elect O rient T rain U tilize R ecognize
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What is ISOTURE? • Based on leadership development model • Addresses all the basic components of volunteer development and management. • Developed by Dr. Milton Boyce, Former National Program Leader, USDA.
I S O T U R E • Identify • Select • Orient • Train • Utilize • Recognize • Evaluate
Overview • Identifying and selecting volunteers involves… • Defining and identifying volunteers. • Understanding benefits for volunteers and organizations. • Identifying and understanding volunteer motivation. • Identifying roles for volunteers and types of volunteers to fill them. • Utilizing job descriptions. • Recruiting volunteers. • Interviewing volunteers.
Why People Volunteer • “Help someone.” • “Makes me feel good.” • “New experience.” • “Use a talent or skill.” • “Make an impact.” • “Sense of belonging.”
Volunteer Motivation • Achievement • Affiliation • Power
Purpose of Job Descriptions • For Staff… • Identifies need of program • Organizes work to be done • Helps to effectively recruit and utilize volunteers • Evaluates overall success of experience
Purpose of Job Descriptions • For Volunteer… • Determines objective. • Explains obligations. • Outlines exact qualifications. • Indicates how performance will be evaluated.
Recruitment Methods • Ask • Current volunteers are the best recruiters. • Broad-Based Approach • Targeted Approach
Screening Potential Volunteers • Identify a standard screening policy • MSUE CYWB Volunteer Selection Process • Key Components: • Application • Criminal History Check • References • Interview
Placing Volunteers • Proper placement is key to productivity. • Volunteers feel more success doing what they are qualified to do. • Placement should be reevaluated with volunteers often.
What is Orientation? • Process of preparing volunteer for relationship with organization. • General information every volunteer should know. • Time to familiarize volunteer with specific expectations and responsibilities of job.
What is Training? • Process of preparing volunteer to perform work for the organization. • Equips volunteers with the skills and knowledge required by their specific positions.
Utilizing • Utilizing volunteers involves… • Carefully placing volunteers in positions. • Delegating authority to volunteers. • Understanding the different types of volunteers and learning what makes each unique. • Understanding the role of volunteer middle managers.
Delegating • Enabling stage. • Empowering one person to act for another. • Supervisors/Administrators must learn to let go of certain responsibilities.
Developing a Recognition Program • Informal • Formal • From an everyday “thank you” to fancy banquets!
Conducting a Performance Evaluation Meeting • Review the Past • Analyze the Present • Plan the Future
Conducting a Performance Evaluation Meeting • Listen more than you talk. • Stick to basics. • Document key points • Copy to person being evaluated. Listen!