I.L.M. Level 5 Award in Leadership and Management Workshop 2 : Becoming an Effective Leader

1. I.L.M. Level 5 Award in Leadership and Management Workshop 2 : Becoming an Effective Leader

2. “Becoming an Effective Leader” Objectives:- • To define the personal characteristics held by exemplary leaders • To examine the key principles within Emotional Intelligence • To increase self awareness through looking at the self in the context of various models and frameworks • To assess our own leadership style and capability and applicable development actions

4. “Begin With The End In Mind” Stephen Covey

5. Lets ReviewCommunity Chat:“The Perfect Leader”

6. Leadership is …

7. Leadership Definition Leadership is the art of influencing others to their maximum performance to accomplish any task, objective or project. (Cohen, 1990)

8. Evolution of Leadership • Transactional Leadership - 60’s/70’s • Situational Leadership -80’s • Transformational Leadership- 90’s

9. “The Changing Manager”

10. Leadership – The Balancing Act! • Task(s) • Team • Individuals Ensuring the three are kept in balance and maintained – long term (John Adair)

11. Behavioural Leadership (Theory X Beliefs) The Individual • Does not like work and will avoid it • Needs strong direction to get the job done • Prefers to be told what to do • Is self -centred and indifferent to business needs

12. Behavioural Leadership (Theory Y Beliefs) The Individual • Is committed to doing the job right • Has a great deal of potential • Works best when given freedom • Works best with responsibility for the job • Is self motivated

13. Parent Adult Child Berne's Ego States Controlling Nurturing Adapted Free

14. Parent Parent Adult Adult Child Child Berne’s Ego State: ‘X’ Style Transaction Response Stimulus

15. Parent Parent Adult Adult Child Child Berne’s Ego State: ‘Y’ Style Transaction Response Stimulus

16. Parent Parent Adult Adult Child Child Berne’s Ego States Crossed Transactions Stimulus Response

17. Situational Leadership (HIGH) Commitment (LOW)---------- Competence ---------------- (HIGH)

18. Transformational Leadership • Model the way • Inspire a shared vision • Challenge the process • Enable others to act • Encourage the heart

19. ‘Adult’ Behaviours • Neutral, calm, uses Non-emotive language e.g.‘explore’, ‘consider’, ‘discuss’, ‘options’, • Uses inclusive language – ‘we’, ‘us’, ‘our’ • Equalises territory, seating, body position etc • Uses Positive enquiry • Is authentic. Say what needs to be said constructively • Shares responsibility • Collaborates, asks questions rather than give advice • Shares information – establish facts, constraints, requirements • Gives feedback on behaviour – ‘When you … I feel ….’

20. “Good leaders make people feel that they’re at the very heart of things and not on the periphery” Warren Bennis

21. Key questions? Thinking of You & L&Q:- • What do you care about? • Do you consider yourself a leader? • What do you want to lead for? • Who is the leader you want to be?

24. Why do we need to be Emotionally Intelligent ?

26. Why do we need to be Emotionally Intelligent ?

27. What is an emotion? 4 elements: • What we think –our interpretation • What we feel- words to describe a ‘state’ • How our bodies react- physical reactions • How we behave- our response, shout etc.

28. Emotional Intelligence In Working with Emotional Intelligence, Daniel Goleman (1998) writes that EI… “refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships”

29. Emotional Intelligence ‘For leadership, emotional intelligence competencies account for up to 85% of what sets outstanding managers apart from the average ‘ (Daniel Goleman - Working with Emotional Intelligence)

30. “Proactive Model”(the ability to choose our response)

31. The Four Elements of EI Self Others Self Awareness Social Awareness Awareness Relationship Management Self Management Actions

32. Who Am I being? What is my best self?

33. “Tashi Deley”

34. Emotional Self-Awareness • Emotional Self-Awareness • Recognising emotions and their impact • Accurate Self-Assessment • Knowing one’s strengths and limits • Self-Confidence • A strong sense of one’s self-worth and capabilities

35. Emotional Self-Regulation • Emotional Self-Control • Controlling disruptive impulses and emotions • Transparency • Displaying honesty and integrity; trustworthiness • Adaptability • Flexibility in adapting to changing situations

36. Emotional Self-Motivation • Achievement • The drive to improve performance based on inner standards of excellence • Initiative • Readiness to act and seize opportunities • Optimism • Seeing the “upside” in all events

37. Empathy • Not to be confused with sympathy • The Ability to Listen • Put Yourself in the other person’s Shoes • Understand • Trust

38. EI Can Enable you to …. • Motivate others • Communicate elegantly and effectively • Listen so you get the real message • Take setbacks without feeling distraught • Stop anger ruining your work life, health, relationships • Enjoy extremely satisfying and productive relationships • Be more comfortable with uncertainty

39. Self Awareness ‘There is only one corner of the universe that you can be certain of improving, that is your own self’ Aldous Huxley

40. Flex Your Leadership Muscles ( Radcliffe) • Future • Engage • Deliver

41. Future • You are up to something • You step back and see the big picture • You keep away from operator mode • You have a picture of the leader you want to be • You keep your “spirit energy” alive and spark it in others

42. Engage • Every day look for opportunities to engage • Use your levels of engagement • Build big relationships • Help yourself by asking for feedback on light and shade • Harness emotional energy

43. Deliver • Deliver through others • Delivery is linked to the future you want • Develop others to be leaders • Practice leader conversations, creating more robust dialogue and opportunities to make bigger requests

44. “Becoming an Effective Leader” Objectives:- • To define the personal characteristics held by exemplary leaders • To examine the key principles within Emotional Intelligence • To increase self awareness through looking at the self in the context of various models and frameworks • To assess our own leadership style and capability and applicable development actions

45. Assignment Review • 31 Hours Research • 2,500 words • Take account of the verbs: • Evaluate, Use, Review, & Produce

46. Make this “Conscious Practice”

47. “Be the change you want to see” (Gandi)

48. Thank you(see you on 28th July)