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What role of standards can play in providing consumer protection?

What role of standards can play in providing consumer protection?. 2011.5.4 Jaiok Kim. Role of standards in providing consumer protection. Standard is an effective means of implementing consumer rights. Korea cases adopting ISO standards. Right to safety

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What role of standards can play in providing consumer protection?

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  1. What role of standards can play in providing consumer protection? 2011.5.4 Jaiok Kim

  2. Role of standards in providing consumer protection

  3. Standard is an effective means of implementing consumer rights

  4. Korea cases adopting ISO standards

  5. Right to safety • ISO/IEC Guide 50, Safety aspects – guidelines for child safety • Right to be informed • ISO/IEC Guide 14, Purchase information on goods and services intended for consumers • Right to choose • ISO/IEC Guide 46, Comparative testing of consumer products and related services – general principles • Right to redress • ISO 10001 Quality management - Customer satisfaction -Guidelines for codes of conduct for organizations

  6. Standard is a powerful tool for ensuring safety, quality, compatibility & convenience

  7. Korea cases adopting ISO standards

  8. Safety • ISO 22000 Food safety management systems - Requirements for any organization in the food chain • Quality • ISO 22716 Cosmetics - Good Manufacturing Practices (GMP) Guidelines on Good Manufacturing Practices • Compatibility • ISO/TR 18307 Health informatics - Interoperability and compatibility in messaging and communication standards - Key characteristics • Convenience • ISO 14815 Road transport and traffic telemetric - Automatic vehicle and equipment identification - System specifications

  9. Standard is a consumer-friendly communication tool in daily life

  10. Korea cases adopting ISO standards

  11. signs and symbol • ISO 3864 Graphical symbols - Safety colors and safety signs • measurement • ISO 8653 Jewelry-Ring-sizes-Definition, Measurement and Designation

  12. Recommendation • Encourage Governments to adopt ISO standards as the mandatory standards (laws) for strong implementation • Use standards as an effective public tool for • reducing gaps and promoting uniformitybetween & among industries and countries • Strengthening market surveillance system (market transparency)

  13. Thank you

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