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Role of Market Inspectorate in consumer protection

Republic of Slovenia Ministry of Economy MARKET INSPECTORATE OF REPUBLIC OF SLOVENIA. Role of Market Inspectorate in consumer protection. Low Voltage Directive. Andreja Belavič Benedik Ljubljana, September 2006. How MI surveys the market:. Administrative checks By testing products

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Role of Market Inspectorate in consumer protection

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  1. Republic of Slovenia Ministry of Economy MARKET INSPECTORATE OF REPUBLIC OF SLOVENIA Role of Market Inspectorate in consumer protection Low Voltage Directive Andreja Belavič Benedik Ljubljana, September 2006

  2. How MI surveys the market: • Administrative checks • By testing products • Co-operation with custom • Reaction to RAPEX and safeguard clause notifications • Complaints from consumers MI – Market Inspectorate

  3. Administrative survey(two times per year, app. 20 inspectors) • Checking CE marking (if not CE marked => checking Declaration of Conformity) • Presence of manual in Slovenian language • Presence of warranty statement • Energy and noise level labelling (where it is applicable) • Labelling with sign for WEEE

  4. Co-operation with customs(throughout the year) • Slovenian custom inform MI every time when goods without CE mark wants to be imported into Slovenia (app. 50 cases per year) • Information from Slovenian custom about actions of other EU customs (app. 5-10 cases per year)

  5. MI received 238 RAPEX notifications for LVD => found nothing on Slovenian market MI sent 18 RAPEX notifications to the system MI received 120 safeguard clausenotifications from Slovenian representative in EU => found 5 products MI sent 4 safeguard clausenotifications to the system RAPEX and safeguard clause notifications in 2005

  6. Sampling and testing products:- reasons for sampling • Absence of CE mark • Product from “more risky group” (small household appliances, luminaires, cable reels, adaptors, power supplies) • Low price of the product • Unknown producer, absence of producer or brand name • Any notification (RAPEX, safeguard clause, ICSMS) • Consumer compliance

  7. Sampling and testing products:- procedure • Monitoring of the products on the market (in the shops) and sampling • Finding the company that put the product into circulation in Slovenia • Acquisition of Declaration of Conformity • Putting the product to the test • Evaluation of test results • Taking measures (if necessary)

  8. Sampling and testing products:- evaluation of test results • Class 0 – product is compliant • Class 1 – product is not compliant: deviations from product standard witch is not direct hazard for persons, but could be referred to the safety objects of LVD • Class 2 – product is not compliant: deviations witch can be direct safety hazard for persons • Class 3 - product is not compliant: very dangerous, deviations that mean obvious and direct safety hazard for persons

  9. Sampling and testing products:- some data for the year 2005 - I • 7 inspectors are working in this group • 39 retailers were inspected • 122 products were taken to the tests • 78 products (64%) were not compliant (44 products (56%) were small house-hold appliances) • 6 samples were without CE mark (2 – class 2, 3 – class 1, 1 – class 0)

  10. Sampling and testing products:- some data for the year 2005 - II Actions by MI: • 33 meetings with producers were organized, • 34 decisions about arranging products, • 33 decisions of sales ban of the products and • 2 decisions of recallof the products were issued.

  11. Number of sampled products during the last 6 years

  12. Number of tests that were made during the last 6 years

  13. Proportions in % between class 1, 2 and 3 products during the last 6 years

  14. Accredited laboratories • Knowledge • Proper equipment • Credibility • Impartiality • Independence • Traceability

  15. Thank you for your attention. If you have any other questions, please do not hesitate to ask. Market Inspectorate of Republic of Slovenia Parmova 33, SI-1000 Ljubljana E-mail: andreja.belavic-benedik@gov.si

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