Presented by: Amy Martin , Director of Academic Evaluation

1. Utilizing the P’s and Q’s (Policy, Process and Quality) of Prior Learning Assessment (PLA): Lessons Learned and New Approaches to Help Improve Your Transfer Center Presented by: Amy Martin, Director of Academic Evaluation Christie Grote, Director of Academic Process Liz Bernal, Supervisor of Prior Learning Assessment David Saenz, Supervisor of Prior Learning Assessment

2. Learning Objectives • Articulate the AIU model for a centralized transfer center to compare and contrast it with the model currently in use at your school. • Learn how to incorporate employee recruiting and training, management of unique student populations, prior learning assessment advising, faculty involvement, as well has integrated use of technology into your transfer center for maximum results. • Plan tangible takeaways for how your campus can start or improve a transfer center that includes prior learning assessment advising.

3. Getting to know you…

4. Prior Learning Assessment College Transfer Credit Military Credit Standardized Exams Advanced Placement College Level Examination Program DANTES Subject Standardized Tests Challenge Exams Experiential Learning Portfolio Professional Training Certification Credit

5. Transfer Center: A Centralized Model • Leadership Team • Campus Registrars • Centralized Services • University Registrar • Document Coordinators • PLA Evaluators • Degree Progress

6. Recruiting and Training • Technology Skills • Learning on the Fly • Problem Solving • Written Communication • Act with Honor and Character • Priority Setting • Dealing with Ambiguity Targeting specific skillsets Behavior based interviewing Selecting the right candidate

7. Training Basics Initial training – 2 week classroom training Shadowing & practical application Mentoring program Auditing process

8. Management of Unique Student Populations • Military • Active, Veteran and Dependents • Re-entry • Withdrawn • Branch • Remote Support

9. Faculty Involvement Subject Matter Expertise Actions sought Course Mappings Experiential Learning Portfolios Professional Training Certification Credit • Business • Healthcare • Information Technology • Visual Communications • Criminal Justice

10. Technology • Workflow • Reports • Data captured • Course Mapping Database

19. Analysis and Action Self-assessment? Are there gaps? Action plan!

20. Self Analysis

21. Self-Analysis cont. Instructions: Mark any “current state” if 6 or below Mark any “importance” if: 6 or higher Circle any with both of the above listed marked This can be your priority list when completing the “Action Plan” section of your workbook.

23. Close the Gap: Action Plan • Using your Action Plan sheet: • Identified Gap Area: with <6/>6 from previous review • Priority to Close Gap: H/M/L • Current State: definition of • Target Future State: proposal for • Benefits: of the future state • Timeline: for implementation • Action Items: “to do” list

24. Wrap-Up/Closing • Activity close • Questions? • Objectives • Analyze your institutions transfer center • Learn about various points of a transfer center • Create takeaway for your institution • Survey time!

25. Contact Information Christie Grote, Director of Academic Process cgrote@aiuonline.edu 847-851-5514 Amy Martin, Director of Academic Evaluation amartin@aiuonline.edu 847-851-6416 Liz Bernal, Supervisor of Prior Learning Assessment ebernal@aiuonline.edu 847-851-5051 David Saenz, Supervisor of Prior Learning Assessment dsaenz@aiuonline.edu 847-851-5411