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Welcome

Welcome. Introductions The change prerogative Awareness Simplicity Flexibility Transport – TeDiuM? Corporate solutions So what is this thing called Telework? Building a programme Remote Teams Work life balance The Home Office Telecentres Community Fringe Media. Normality?.

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Welcome

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Presentation Transcript

  1. Welcome • Introductions • The change prerogative • Awareness • Simplicity • Flexibility • Transport – TeDiuM? • Corporate solutions • So what is this thing called Telework? • Building a programme • Remote Teams • Work life balance • The Home Office • Telecentres • Community • Fringe Media

  2. Normality?

  3. Normality?

  4. Normality?

  5. A White Water World

  6. In a “White Water World” … • There are ‘meta threats’: oil, water wars, weather events, terrorism, globalisation, financial meltdown, the jellyfish economy • There is change: • Technology, always • Market pressures, continuously • Demographics, in multiple ways • Work and management styles, virtually • Our ability to respond? Maybe … • And we face other challenges: space costs, traffic and other disasters, legislation, productivity risks, COOP, pandemics …

  7. Transformation • The same old same old isn’t the same any more • Can you remember how you worked 10 years ago, 3 years ago? • Can you really predict how you’ll be working next year? • Tomorrow will be different • How do we handle the change we can no longer avoid? • Simplicity, Flexibility and Communities are critical

  8. Simplicity & Flexibility • We have to reduce our inertia: do we need a big building with all the energy costs it implies? • Luxury cruisers can’t handle the white water world, we need a Raft or a Kayak • There must always be an alternative • Not only reducing present costs and energy consumption but also preparing for an uncertain future

  9. What is ‘Smart’? • Smart business people do not try to accommodate problems • They seek to eliminate them at source, wherever possible • Our energy use is part of the problem • Think about the role of buildings, location, people, process

  10. In flexible organisations …

  11. In flexible organisations … • Organisations need to be managed in different ways • Flexible work: temporal, spatial and geographic flexibility • Efficiency AND effectiveness must become more important than normality

  12. Telework means … • Whatever you want but, at its base: • Working from a distance • “Achieving our objectives by enabling, supporting and effectively managing the performance of ‘work’ in non-traditional locations” • After all, should work be somewhere we go or something we do? • Is your organisation a smart building or a group of committed people doing things?

  13. What it’s not • Technology? • Enabled not driven • Appropriate solutions • Home offices? • The alternatives • Full-time? • 1.67 days a week but rising

  14. The Death of the City

  15. The paperless office …

  16. … Or

  17. Corporate benefits • Retention and recruitment • Absenteeism • More work, sometimes • Better work • Space and cost savings • Public image • And more -- Whatever the objective, telework can help • It provides effective, efficient solutions

  18. Energy savings • Buildings account for about 9% of our energy consumption and 4% of our CO2 emissions: c. 66% lighting & HVAC • 20% of staff working off site 2.5 days a week reduces this by 10% • The savings go straight to the bottom line

  19. And for the wider environment? • 20% of 100 staff, at home 2.5 days a week: • Saves 5000 trips (62,500 km) • Saves 10,938 litres of fuel • Eliminates 25,134 kg CO2 and 1414 kg other emissions • Saves 3000 hours

  20. Getting down to business • Developing a cost-benefit analysis • A start point: 20% of 100 staff, at home 2.5 days a week • What’s the bottom line look like? • $300,000? • per 100 staff, per year • And that’s without the energy savings! • Could this double your profit?

  21. It can be easy, but ... • A strategic approach to handle the implications: • HR, Property, IT, PR, Community, Traffic, Environment • Risks and challenges: • Disruption, ‘Churn factor’ • Performance management • Jealousy • Operational / strategic considerations • Knowledge Management • Security • Sound implementation can overcome most challenges • And doing nothing is also fraught with risks

  22. The Seven Targets • Out of office desk work, mutually voluntary • Structured and promoted as a normal work option • Available to all staff within guidelines • Supported by management by objective • On a scheduled and agreed basis • For clear corporate and individual objectives, and • Built in to the corporate culture

  23. So where do you start? • Base points • Champion • Steering Committee • Trojan Horse • Cost-Benefit Analysis • Towards a Model • Documentation • Policy, Guidelines, Self-assessment, Proposal, Agreement • Training

  24. Home Sweet Office Bevis England Telework New Zealand www.telework.co.nz

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