1. Annual Report 2015/16 Rubben Mohlaloga September 2016

2. ICASA TEAM Rubben Mohlaloga: Acting Chairperson Pakamile Pongwana: CEO Tebogo Matabane: CFO Willington Ngwepe: COO Portia Mngomezulu: CSE

3. PRESENTATION OUTLINEPART 1: A Brief Overview of the Strategic Plan 2015/16PART 2: Annual Report on 2015/16FYPART 3: Future Outlook - 2016/17FY

4. PART 1A Brief Overview of the Strategic Plan 2015/16

5. ICASA is guided by: • The Constitutional & Legislative Mandates (Sustained Agenda) • Government Policy Mandates (Change Agenda) • Vision - An Inclusive Digital Society • Mission -To ensure that all South Africans have access to a wide range of high-quality communication services at affordable prices • Organizational Values - Innovation, collaboration, accountability, results-driven, stakeholder-centric • Leadership Brand

6. The following issues were topical in the performance environment during the financial year: • To regulate or not to regulate. That is the question! Over-The-Top Services • A number of countries have migrated to DTT • For some SADC Countries including SA the migration process is ongoing • Movement of DTT to satellite – point of discussion at ITU 2023. ICASA will partake in the debate • Cost of migration and use of audiences minimisation Digital Terrestrial Television • Cost of data • Layers of data including cost • Device issues • Net neutrality • Software • How do we make sure society uses INTERNET appropriately INTERNET • Challenges to SAPO • Courier environment Postal Services • Affordable broadband facilitation • Look at data pricing, peering facilities • Spectrum availability Broadband

7. We started the year with the following performance environment situation:

8. Other issues in the performance environment • Market Consolidation issues • Need to accelerate digital migration (ITU switching off of analogue broadcasting signal) • Review of ICT sector policy • Net neutrality • Technological evolution • International Agenda (WRC-15 on matters relating to spectrum allocation)

9. Audit & Risk Committee Complaints and Compliance Committee ICASA Council 3 Councilors Governance structure was as follows: Remuneration Committee • Fully functional governance structure • Full Independence • Each Committee has a full complement of members

10. Areas of Focus (Pre-Determined Objectives) were as follows:

11. There were 103 annual output targets for the 2015/16FY

12. Budget for the year was as follows:

13. PART 2Annual Report on 2015/16FYHighlights

14. Key Policy Developments and Changes in the 2015/16FY Performance Environment POPI Act No.4 of 2013 Draft amended ICT Codes FPB Online Regulation Policy SABC Bill

15. Complaints & Compliance Committee (39 hearings and deliberations) Audit & Risk Committee (5 meetings) ICASA Council 38 Meetings Governance performance by meeting attendance Information and Technology Review Committee (2 meetings) Remuneration Committee (2 meetings) Executive Committee (34 meetings)

16. Performance on Output Targets

17. Key Regulatory Highlights

18. Key Regulatory Highlights

19. Regulatory Services to Industry

20. Regulatory Approvals and Authorisations

21. Regulatory Approvals and Authorisations

22. Regulatory notifications • Electronic communications retail tariffs • Reviewed and analysed retail tariff notifications to assess the impact of wholesale voice CTRs and published 3 quarterly reports. - negligible decreases in published tariffs - promotions provide lower retail tariffs • a lower effective retail rate noticed for consumers who use promotions

23. Complaints & Compliance Committee Performance by sector

24. Human resource priorities for the year are set as follows: Filling of critical and prioritized positions; Leadership Development Programme; Training, development and empowerment of employees; Performance Management; and Development of succession and retention strategies.

25. Human Resources Performance Employment Equity Human Resources Development Expenditure Staff Complement

26. Human Resources Performance Employment Changes Reasons for Attrition

27. Linking Organisational Performance with Budget

28. Statement of Financial Position The Authority’s assets exceeded it liabilities by R 282 518 292, the request to retain the surplus was approved by National Treasury.

29. Statement of Financial Performance

30. Irregular Expenditure Fruitless and Wasteful Expenditure

31. Audit Report and Overall Performance

32. PART 3Future Outlook 2016/17FY

33. The Year to be – 2016/17 Strategic Issues to tackle Real and perceived market concentration in the ICT sector (transparent affordable pricing) Release of more spectrum for telecom operators, radio and TV broadcasters 5G Forum INTERNET usage (4G & LTE) Broadband Delivery (Transparent affordable pricing) Postal sector adaptation to technological changes ICT Sector for promotion of economic growth and employment creation

34. THANK YOU