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Understanding Alibris Purchase on Demand Procedures for Libraries

This guide outlines the Alibris Purchase on Demand service for libraries. It covers important aspects such as order processing, shipping times, and cost limits. Libraries can acquire titles not available from free lenders, with prices up to $25. Orders are typically shipped within two business days and delivered within 7-10 days. Considerations include creating correct OCLC ILL workforms, setting maximum costs, and ensuring items are obtained in the best condition. Customer service experiences and shipping methods are also discussed to ensure a smooth procurement process.

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Understanding Alibris Purchase on Demand Procedures for Libraries

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  1. Purchase on Demandat Dalton State Alibris Barbara Jones GUGM 2008

  2. DSC started slowly • Alibris (OCLC ALBRS) • Items not available from free lenders • Up to $25 for a book or movie • Ask director if price exceeds $25 • Set limits for some patrons

  3. Alibris for Libraries

  4. Alibris in the Policies Directory

  5. http://www.alibris.com/librarians

  6. ALIBRIS is in California

  7. How It Works –Verbatim from Alibris website • Create an OCLC ILL workform with verified or unverified bibliographic data • Search WorldCat to see if Alibris holds the title* • Add the Alibris OCLC symbol “ALBRS” in your lending string or place us in your Custom Holdings • Set your IFM maxcost *Millions of titles available from Alibris don’t have their holdings attached in OCLC

  8. More from Alibris websiteverbatim • Alibris will fill the order with the lowest-priced copy available in the best condition. • We will make a conditional reply for items that exceed your maxcost. • Items are usually shipped within two business days (via our expedited shipping methods) and delivered in seven to ten business days to the ILL office, or another address as stipulated. • The packing slip will include the ILL number.

  9. Alibris holdings

  10. Shipping costs $12per customer service rep $5 shipping + $7 for expedited shipping $ 12.00total shipping

  11. Marked shipped within an hour

  12. First request requested Thursday - received Monday

  13. Packing slip has ILL #but doesn’t have patron’s nameNot every vendor included a packing slip

  14. Copy of SOLINET invoice

  15. Shipping timeincludes weekends Alibris3rd party sellers 3-5 days 3-14 days (avg. 6 days)

  16. Vendor shipping methods • USPS Priority Mail (3-14 days) • UPS ground (3-6 days) • USPS bound print matter (12 days) • 1 vendor used BPM and was reported to Alibris customer service

  17. Customer service • Calls always went to voice mail • Next day responses to emails • Purchase price & shipping costs reimbursed via IFM for poor quality book that was listed as VG by 3rd party vendor

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