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The Problem: inordinate waste. Examples: The above complex procedure is to change a £4.50 three pin socket in a council house. 40% negative spend on interventions that could have been avoided (Christie Report) The regulation becomes the customer rather than the service user ( Russel Griggs)
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The Problem: inordinate waste • Examples: • The above complex procedure is to change a £4.50 three pin socket in a council house. • 40% negative spend on interventions that could have been avoided (Christie Report) • The regulation becomes the customer rather than the service user (Russel Griggs) • “Demoralisation may be the most pernicious and insidious cost”.(John Seddon)
The Fundamental Cause The way we think – our “control” culture Our Command and Control Culture wastes the innovative potential of those at the work face
Unreasonable The Opportunity – to think differently “We cannot solve our problems from the same level of thinking that created them.” – Albert Einstein. The future is going to be how well our organisations are able unleash the spirit and willing commitment of their people. Solving organisational problems Traditional management , which used to be successful, focused on directing and controlling its people. The above change is as radical as the metamorphosis from a caterpillar to a butterfly. (Richard Pascale) Present Day 1850s
Learners A belief in people and the design of systems to enable their spirit and willing commitment It Works The Grampian Justice system project which was able to reduce the time taken to close out summary cases from 247 days to just 35. The consultants on the project were Vanguard – see www.systemsthinking.co.uk There are innumerable other successful examples across all sectors We are appalling bad at learning from these examples
We are flooded with Resources People 5 Million Scots, of which 1.5 million are graduates (plus the Scottish diaspora) The vast majority want to contribute to the advancement of Scottish Society. Case Studies The many case studies demonstrating what can be achieved. Consultancies, learning Groups We are well served with Consultancies and learning groups. Communities The powerful work within communities Exemplar organisations Especially the employee owned companies Documented Knowledge The comprehensive research that has been conducted over the past decades. It is fully documented. The Unreasonable Learners A connected group of forward thinkers – see www.unreasonable-learners.com
The Way Forward Our whole society has to think differently • Engaging Society • Through the use of the web and the internet • Thought leading presentations beamed across the whole of Scotland • Removal of Barriers • Research into waste and barriers • Removal of causes of waste and barriers to progress • A Belief in Knowledge • As per the wording on the Scottish Mace we need to develop a culture that is based on “Wisdom” – or the application of principles that have been proven scientifically. • Organisational/Societal Learning • The continual improvement of the systems that characterise our society • Using the abundant resources in Society • The people, consultants, learning groups, Scottish diaspora, the successful projects, employee owned companies etc Who are going to be the leaders in this push to modernise Scotland?
