1 / 14

Enhancing Usability Through User-Centered Design

This presentation explores the principles of User-Centered Design (UCD) and how it can effectively address common usability issues. With insights from experts like Steve Krug, the discussion emphasizes the importance of user testing and creating intuitive web interfaces that cater to average users. Key topics include identifying user problems, designing solutions, and the iterative process of usability testing. Learn how to enhance your web pages into clear, engaging billboards that meet user needs and reduce frustration.

anitra
Télécharger la présentation

Enhancing Usability Through User-Centered Design

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. User-Centered DesignSeptember 14th, 2004

  2. User-Centered DesignSeptember 14th, 2004 Doug Ward, The Centech Group Certified Advanced ColdFusion Developerwardd@centechgroup.com 301-975-5074

  3. User-Centered DesignSeptember 14th, 2004 • What’s the problem? • What’s the solution? • How do you do it?

  4. What’s the problem? • Aggravated customers • Lost customers • Lost money

  5. User-Centered Design “...Usability really just means making sure that something works well: that a person of average (or even below average) ability and experience can use the thing - whether it's a Web site, a fighter jet, or a revolving door - for its intended purpose without getting hopelessly frustrated.” - Steve Krug

  6. User-Centered Design • Don’t make me think! • Web pages are actually billboards • Usability requires user-testing

  7. Things that make you think • Mystery links • Happy text • Misused conventions • Bad page structure

  8. Billboard Design 101 • Create a clear visual hierarchy • Get to the point! • Direct users to what they want

  9. Usability Testing • Testing one user is 100% better than testing zero users • Start testing early • The importance of representative users is overrated • Testing is an iterative process

  10. What to test • “Get it” testing • Key task testing

  11. User-Centered Design • Don’t make me think! • Web pages are actually billboards • Usability requires user-testing

  12. Resources • Steve Krug - "Don't Make Me Think" • http://www.sensible.com/ • Jakob Nielsen & Marie Tahir - "Homepage Usability" • http://www.useit.com • Jesse James Garrett - "The Elements of User Experience" • http://www.jjg.net/ • Louis Rosenfeld & Peter Morville - "Information Architecture" • http://www.louisrosenfeld.com/home/ • Douglas K. Van Duyne, James A. Landay, Jason I. Hong - "The Design of Sites" • http://www.designofsites.com/

  13. Thank You!

More Related